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H
Rating: 5 out of 5
Very clear and easy to consult site
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 303 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
All reviews
M
Rating: 5 out of 5
Everything is understandable, delivery was prompt! Packaging 1a.
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R
Rating: 5 out of 5
From order to delivery, everything was perfect.
I was able to request a change of carrier.
The items arrived very quickly via Chronopost, with impeccable delivery tracking.
I highly recommend this brand, very serious.
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I was able to request a change of carrier.
The items arrived very quickly via Chronopost, with impeccable delivery tracking.
I highly recommend this brand, very serious.
B
Rating: 5 out of 5
Fast delivery, super product
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Z
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Information well detailed overall, correct price, fast and efficient delivery
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M
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Clear and intuitive site
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D
Rating: 5 out of 5
Easy to order products, fast delivery
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M
Rating: 5 out of 5
The site is very well presented. There could possibly be dwg plans available for download...
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P
Rating: 5 out of 5
Very fast, well packaged.
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A
Rating: 5 out of 5
Hello, All good, I had ordered before, excellent quality product and fast delivery. Thank you
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P
Rating: 5 out of 5
-
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V
Rating: 5 out of 5
Very good product, fast delivery, everything is great
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L
Rating: 5 out of 5
Good products, fast shipping
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M
Rating: 5 out of 5
Product as described, solidly made and meets my expectations. Very good quality for the price, aesthetic appearance and functionality for everyday use. I am satisfied with the purchase and will definitely reach for products again. The seller is very reliable - fast shipping, goods well packaged and as described. Email contact is lightning fast, responses are factual and helpful.
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C
Rating: 5 out of 5
Fast delivery, product always in very good condition and quality
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H
Rating: 5 out of 5
Everything is easy to find.
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M
Rating: 5 out of 5
Quality products. The basic packs and additional accessories allow for customization and ordering exactly what you need and no more, navigating the site to access all these parts is guided and easy. The assembly instructions are effective (pdf and video).
I recommend.
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I recommend.
M
Rating: 4 out of 5
Well received, thank you
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G
Rating: 5 out of 5
Very well-structured website. Suitable additional items are easy to find.
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D
Rating: 1 out of 5
Tried to engage customer support with help on a faulty product. Was not seeking any monetary compensation or replacement. Was told that they could not address my issue or provide any support because their failed roller on my sliding door was purchased thru a third party. Doesn’t surprise me that a company with poorly designed / faulty products also has very poor customer service. Would most definitely seek other options for your accessory needs. Be wary of the weight ratings and plastic components used in their products. We had to failures on two different doors (all within their specs) in less than a year. A significant pain and expense. We replaced with another manufacturer’s product and have been very satisfied with the design and use. No plastic parts to fail..,
Response from SLID’UP by Mantion
Hello, We're truly sorry to hear about your experience with our product and customer support. We appreciate your feedback, as it helps us identify areas for improvement. If you have any other suggestions or would like to discuss this further, please feel free to reach out to us directly. Thank you for sharing your concerns. Slid'up team
M
Rating: 5 out of 5
Quite an overview of the website and everything is easy to find.
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P
Rating: 5 out of 5
very good
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P
Rating: 5 out of 5
I received my order quickly, but I haven't used the material yet.
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A
Rating: 5 out of 5
Fast and compliant
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F
Rating: 4 out of 5
Fast delivery
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J
Rating: 5 out of 5
Clear site, order placed and delivered without any problem. Good material.
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J
Rating: 3 out of 5
Easy to use. A few texts to refine: information seen from the inside then on other articles, seen from the outside.
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M
Rating: 5 out of 5
Very clear, fast delivery (5 days in the middle of August).
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N
Rating: 5 out of 5
Great, nothing to complain about, as always - really nice, thank you!
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L
Rating: 1 out of 5
Defective item.
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Response from SLID’UP by Mantion
Hello, We are sorry to hear that you encountered a problem with your item. Please feel free to contact us directly so that we can proceed with the replacement of this defective item. Additionally, please send us details about the problem encountered, possibly a photo, to [email protected] so that we can make a non-conformity report to our factory. Best regards. Dominique / SLID'UP Customer Service
E
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Everything went perfectly. The item matches the description and is easy to assemble.
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M
Rating: 5 out of 5
Everything is ok. Best regards
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S
Rating: 5 out of 5
Very good products and fast delivery. I recommend.
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M
Rating: 5 out of 5
Order without problems. Item found quickly on the site and received very quickly.
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M
Rating: 5 out of 5
I found exactly the parts I was looking for in this shop.
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C
Rating: 5 out of 5
Compliant with the description
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R
Rating: 5 out of 5
Easy all the way, prompt delivery.