The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
All reviews
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Wessley F.
Rating: 4 out of 5
following a purchase from 22/07/2025
I am generally satisfied with this sliding rail kit: the whole seems solid and the system works well once installed. However, the instructions are quite basic and lack clear explanations, which complicates assembly a bit. Additionally, the brackets and screws are delivered loose in the package, which doesn't help with organization. Another point to watch: the sliding parts that attach to the door are plastic, and I wonder about their long-term durability. Nevertheless, good value for money if you are somewhat handy.
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Marc B.
Rating: 3 out of 5
following a purchase from 01/06/2025
I ordered this kit to replace a faulty motor on one of my existing motors. I preferred to buy this complete kit for 390€ because the price of a single motor at 200 euros quickly calmed me down! If another were to fail, I wouldn't regret it! Personally, I find the price of spare parts too high.
It's a shame because with my 8 kits purchased previously, I appreciated the seriousness of the company, its good quality-price ratio, and its responsiveness to comments and product improvements.
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Aurelie K.
Rating: 5 out of 5
following a purchase from 21/07/2025
Super
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Damien P.
Rating: 5 out of 5
following a purchase from 20/07/2025
Perfect
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Nathalie Rey R.
Rating: 5 out of 5
following a purchase from 09/07/2025
Efficient, responsive, friendly.
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Eduardo S.
Rating: 5 out of 5
following a purchase from 09/07/2025
Satisfactory experience
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Nathalie G.
Rating: 5 out of 5
following a purchase from 20/07/2025
Super fast delivery! Very good material
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Piotr K.
Rating: 5 out of 5
-
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David C.
Rating: 5 out of 5
following a purchase from 16/07/2025
correct price, good description.
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Philippe H.
Rating: 5 out of 5
following a purchase from 16/07/2025
quick reaction following a delivery delay
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Alain E.
Rating: 5 out of 5
following a purchase from 14/07/2025
Super site, easy to navigate, very clear for placing an order. Big disappointment for the GLS delivery, unable to find my home despite 2 visits, I had to go to a pickup point to retrieve my package... you can file a complaint and request compensation for their poor service.
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H. B.
Rating: 5 out of 5
following a purchase from 16/07/2025
Great service, even on the phone. Rarely found nowadays.
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Luc R.
Rating: 5 out of 5
following a purchase from 12/07/2025
The product descriptions are complete and clear. Ultra-fast delivery in 3 days. Competitive prices.
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Reinhold M.
Rating: 5 out of 5
following a purchase from 15/07/2025
Fast delivery
Assembly instructions easy to understand
A second person should help with the fine adjustment of the doors.
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Tatiana S.
Rating: 1 out of 5
following a purchase from 16/07/2025
package not received, returned to sender without reasons. the delivery was rescheduled, then absence of delivery and return to sender, without the carrier contacting me. no feedback from slid up for now, to return the ordered product or refund me.
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Response from SLID’UP by Mantion
Hello Madam, Thank you for your message. We fully understand your disappointment regarding this situation, and we kindly ask you to accept our apologies for this inconvenience that is beyond your control, as well as ours. Indeed, the carrier has confirmed to us that the package was damaged during transport and deemed undeliverable, which resulted in its return without prior notification – neither to you nor to our service. We regret this lack of information and will take the necessary steps to prevent this from happening again. Best regards, Dominique / SLID'UP Customer Service
J
Jã¶Rg L.
Rating: 5 out of 5
following a purchase from 16/07/2025
Order processing went smoothly, very fast delivery.
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Michael T.
Rating: 5 out of 5
following a purchase from 17/07/2025
Fast and efficient shipping
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David L.
Rating: 5 out of 5
following a purchase from 16/07/2025
Product meets my expectations
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Waltraud F.
Rating: 5 out of 5
following a purchase from 14/07/2025
very clear and understandable
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Martial G.
Rating: 2 out of 5
following a purchase from 15/07/2025
a delivery error because I received 6 rail supports out of the 7 normally present... I hope this will be enough to hold my door ...
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Response from SLID’UP by Mantion
Hello, Thank you for taking the time to leave a comment. We apologize for this delivery error. It would have been preferable to inform us as soon as you received it, so that we could send you the missing part as soon as possible. If you would like to receive this part, we are of course at your disposal to arrange its shipment. Best regards, Dominique / The slidup.fr team
J
Joseph M.
Rating: 5 out of 5
following a purchase from 15/07/2025
Compliant and very satisfactory Thank you
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Stéphane M.
Rating: 4 out of 5
following a purchase from 12/07/2025
Up to what I wanted.
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Galina T.
Rating: 5 out of 5
following a purchase from 14/07/2025
Very good!!
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Bruno L.
Rating: 5 out of 5
following a purchase from 11/07/2025
Fast delivery, compliant with the description and of good quality.
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Jean-Noel L.
Rating: 5 out of 5
following a purchase from 10/07/2025
The provided diagrams and the list of kits are very useful.
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Chris D.
Rating: 5 out of 5
following a purchase from 25/06/2025
Received on time.
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Sebastien P.
Rating: 5 out of 5
following a purchase from 11/07/2025
Very clear site, product compliant and of quality, easy and well-thought-out installation (slid up 1200).
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Joel S.
Rating: 5 out of 5
following a purchase from 11/07/2025
Quality product, reliable and interesting for its solutions and spare parts.
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Edyta K.
Rating: 5 out of 5
-
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Mateusz K.
Rating: 5 out of 5
-
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Norbert H.
Rating: 5 out of 5
following a purchase from 26/06/2025
Very well organized and easy to find the product searched
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Marcus K.
Rating: 5 out of 5
following a purchase from 10/07/2025
Everything is perfect, gladly again
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Siegfried N.
Rating: 5 out of 5
following a purchase from 08/07/2025
A super service, fast delivery.
The running rail and the corresponding accessories are of very good and high quality.
I can highly recommend this company and will gladly buy from you again.
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Piotr L.
Rating: 5 out of 5
-
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Sławomir R.
Rating: 4 out of 5
Everything is ok.
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Sven B.
Rating: 5 out of 5
following a purchase from 08/07/2025
The site is really great. You can quickly find what you're looking for. The contact is friendly and helpful, and the order was processed very quickly.
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Jean Paul D.
Rating: 5 out of 5
following a purchase from 07/07/2025
The site is easy to use. Fast and careful delivery. Good value for money.
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Mathias C.
Rating: 5 out of 5
following a purchase from 06/07/2025
Fast delivery. Product meets our needs.
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Gregory V.
Rating: 5 out of 5
following a purchase from 09/07/2025
Order received as described and well packaged. Let's see the product quality over time.
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D
Dat V.
Rating: 5 out of 5
following a purchase from 25/06/2025
Quick delivery
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