Customer reviews of SOSAV

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stephane M.

Rating: 5 out of 5

Published on 02/01/2021 à 10h53

The product is in conformity with the specifications and was received quickly.

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Philippe F.

Rating: 5 out of 5

Published on 01/01/2021 à 14h36

Perfect

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CHRISTIAN B.

Rating: 4 out of 5

Published on 31/12/2020 à 15h45

product meets my expectations; fast service.

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Sarah Y.

Rating: 2 out of 5

Published on 31/12/2020 à 08h24

Ok !!!

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Response from SOSAV Published on 04/01/2021

Hello Sarah, Thank you for your comment. We are sorry if your order did not give you complete satisfaction. The complete kit you have selected is 12,79 euros TTC, much less fortunately than if you had to replace the broken screen. The assembly instructions are available online right here: https://www.sosav.fr/guides/competences/competences-smartphone/poser-film-hydrogel/ We remain available for any further information. Very nice day to you! Sincerely, SOSav.fr

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florent S.

Rating: 5 out of 5

Published on 30/12/2020 à 18h59

serious and attentive.

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Georges Z.

Rating: 5 out of 5

Published on 30/12/2020 à 14h18

I am very satisfied with the shipment, super fast, I just have to do the repair. Thanks

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Patrick D.

Rating: 5 out of 5

Published on 30/12/2020 à 08h56

Well

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Ludovic H.

Rating: 4 out of 5

Published on 30/12/2020 à 06h41

For this style of product the delivery is a bit long

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Jean-luc P.

Rating: 5 out of 5

Published on 30/12/2020 à 06h02

fast delivery

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Valentin M.

Rating: 1 out of 5

Published on 29/12/2020 à 20h22

A good value for money, HOWEVER, I will not invite you to order on this site! Either you are lucky and your order will be delivered quickly (complete for the lucky ones), or it is the opposite and in this case be patient ! (A few days or even a few years). By buying on SOSav, you save money but in exchange you spend a considerable amount of time chasing the customer service. I am very disappointed and do not recommend.

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Response from SOSAV Published on 30/12/2020

Hello Valentin, ? Thank you for your comment. ? Indeed, some parts may have been delayed in being restocked, despite reminders to suppliers... ? We were waiting to receive them, just like you, and we are sincerely sorry for the potential inconvenience that may have been caused by this delay in delivery, beyond our control, and the various incidents that may have punctuated your customer experience at SOSav. Fortunately, everything is now back to normal. Our team remains at your disposal if needed, do not hesitate. Have a nice day! Sincerely, The SOSav.fr Team ?

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Vincent O.

Rating: 5 out of 5

Published on 29/12/2020 à 20h13

Conforms to the order. Delivered on time. I recommend

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maxime L.

Rating: 2 out of 5

Published on 29/12/2020 à 16h54

I ordered a lens once and never received it, so I got my money back. I think it's a shame that I had to recommend the same lens at 5 times the price to receive it.

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Response from SOSAV Published on 30/12/2020

Hello Maxime, We thank you for your comment and we are sorry for this incident. You had indeed used a discount code in your first order that did not succeed, code that you did not use in the second, explaining this difference in amount. Our team has just come back to you to propose a new discount code created especially for you on this occasion. We remain available for any further information, do not hesitate. Very nice day to you! Sincerely, The SOSav.fr Team

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Bruce V.

Rating: 5 out of 5

Published on 29/12/2020 à 14h49

Price, deadline, impeccable!

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Yann L.

Rating: 5 out of 5

Published on 29/12/2020 à 14h37

Clear, precise. Good quality. Like new.

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Alessandro P.

Rating: 5 out of 5

Published on 29/12/2020 à 14h28

Fast and reliable

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lionel R.

Rating: 5 out of 5

Published on 29/12/2020 à 14h07

Product received quickly and conforms

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Jennifer P.

Rating: 5 out of 5

Published on 29/12/2020 à 12h02

The site is very well done and I managed to find the part very easily... the customer service answered my expectations very well at the beginning but after nothing more so disappointed on this side there the delivery took a lot of time shipped on December 8 received the 23 so much to say that it is not necessary to be in a hurry to repair his laptop

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Coudouo Emiline-Ange G.

Rating: 5 out of 5

Published on 29/12/2020 à 10h12

Fast and great product! ????

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Thierry L.

Rating: 5 out of 5

Published on 29/12/2020 à 09h40

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. I recommend it.

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patrick L.

Rating: 5 out of 5

Published on 29/12/2020 à 07h45

fast service and delivery i recommend

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Jérôme M.

Rating: 4 out of 5

Published on 29/12/2020 à 07h36

Delivery time was long but order received

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christophe M.

Rating: 3 out of 5

Published on 28/12/2020 à 14h26

Order never arrived, package lost and have to call customer service again to learn that my package is lost

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Response from SOSAV Published on 30/12/2020

Hello Christophe, Thank you for your comment. As you know, we are entirely dependent on the carriers once the package is in their hands, just like you, and we are sorry for this incident totally beyond our control. We are very sorry about this incident, which is totally beyond our control. The order has already been reimbursed by our customer support, and everything is back to normal. We remain available if you have any questions at [email protected]. Have a nice day! Sincerely, The SOSAv.com Team

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jean-pierre M.

Rating: 5 out of 5

Published on 28/12/2020 à 14h22

After buying faulty batteries elsewhere, I found a quality battery at sosav.

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Léo B.

Rating: 4 out of 5

Published on 28/12/2020 à 12h44

Very easy to use

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SOFIANE M.

Rating: 1 out of 5

Published on 28/12/2020 à 09h59

First order and bad experience, contacted by email no answer and by call after 12 minutes of waiting its cut... first and last time on this site I advise not.

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Response from SOSAV Published on 30/12/2020

Hello Sofiane, We are sorry if our lines were momentarily saturated during this particular period. We note however that you have had a return from our team since then and that a new order fully taken care of by our team was shipped yesterday afternoon. Do not hesitate to contact us at [email protected] if you need to, we are available and answer most of the time during the day. See you soon! Sincerely, The SOSav.Fr Team

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Jacobus V.

Rating: 4 out of 5

Published on 28/12/2020 à 09h40

No worries

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Jacky N.

Rating: 5 out of 5

Published on 27/12/2020 à 20h46

Very well done site, everything is clear, well detailed etc. The tutorials are very practical and easy to follow.

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Pascale M.

Rating: 5 out of 5

Published on 27/12/2020 à 18h59

Compliant

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Fouad A.

Rating: 5 out of 5

Published on 27/12/2020 à 17h20

Thank you very much

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nathan M.

Rating: 5 out of 5

Published on 27/12/2020 à 17h12

well

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Patrick C.

Rating: 1 out of 5

Published on 27/12/2020 à 16h04

An order from July 2, 2020 has still not arrived despite my reminders. I recommended the same product on December 11, 2020 and it arrived 15 days later. I paid twice for this product.

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Response from SOSAV Published on 28/12/2020

Hello Patrick, We thank you for your comment and we are sorry to hear this news :- / In order to remedy the situation quickly, we invite you simply to contact our customer support at [email protected] without hesitating to recall your order number SOPEUCBWZ. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused by this bug. Have a nice day! Sincerely, The SOSav.Fr Team

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christian L.

Rating: 5 out of 5

Published on 27/12/2020 à 13h44

Perfect

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BESSE B.

Rating: 5 out of 5

Published on 27/12/2020 à 13h26

Well

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JEAN-PIERRE M.

Rating: 5 out of 5

Published on 27/12/2020 à 12h12

Super fast shipping and product as described

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alain M.

Rating: 1 out of 5

Published on 27/12/2020 à 04h56

did not receive my order made on December 17

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Response from SOSAV Published on 28/12/2020

Thank you for your comment... We confirm that your order has been shipped on 17/12/2020 by our logistics team, in green letter without tracking, according to your request. The shipping time can be up to ten days after the shipment in this particular period. It seems that you have not yet contacted our team regarding this shipment. Please do not hesitate to write to us at [email protected] so that we can take stock of the situation and offer you appropriate solutions ? Waiting for your return, our team wishes you a great day! Sincerely, The SOSav.Fr Team

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Samuel M.

Rating: 4 out of 5

Published on 26/12/2020 à 16h27

Received on time and very good material ?

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Pascal L.

Rating: 5 out of 5

Published on 26/12/2020 à 16h22

Fast, conforms to the order, good value for money. Nothing to complain about.

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Sacha M.

Rating: 4 out of 5

Published on 26/12/2020 à 13h43

Very clean and understandable site, fast delivery (3 days) and complete order.

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thomas P.

Rating: 4 out of 5

Published on 26/12/2020 à 13h29

TB, customer service bof, I called, 3/4 times, impossible to get someone.

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romain G.

Rating: 5 out of 5

Published on 26/12/2020 à 13h18

Delivery in time! Top tutorials

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