Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

All reviews

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GREGORY D.
Rating: 5 out of 5
I'm very pleased with the product, it's a great product and I'm very happy with it. I'm very pleased with the service and the quality of the product.
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Rémi C.
Rating: 5 out of 5
Ordered and delivered quickly. Items meet my expectations
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Endy C.
Rating: 4 out of 5
Works well
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Salvatore V.
Rating: 5 out of 5
Simple, easy, efficient, what else could you want?
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Omar M.
Rating: 5 out of 5
It's perfect
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Mélanie W.
Rating: 5 out of 5
Fast and quality shipping. Part conforms to our expectations!
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Michel T.
Rating: 5 out of 5
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Gaël L.
Rating: 5 out of 5
Clear site
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Tony N.
Rating: 5 out of 5
Fast and accurate delivery I recommend
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Gilles P.
Rating: 5 out of 5
I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.
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Emmanuel H.
Rating: 5 out of 5
fast and accurate delivery
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jean pierre C.
Rating: 5 out of 5
ras!
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Sandro R.
Rating: 5 out of 5
Product conforms to what was ordered. Parts that match my product
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Loïc P.
Rating: 5 out of 5
Excellent product as always. Happy New Year to you all.
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Christophe R.
Rating: 4 out of 5
Purchase in accordance with my request.
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Didier L.
Rating: 5 out of 5
Fast delivery according to my order
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Olivier F.
Rating: 5 out of 5
Satisfied
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Julian G.
Rating: 1 out of 5
I have not received the ordered item
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Response from SOSAV
Hello Julian, Thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. It seems that you have not yet contacted our team about this matter. In order to start taking care of this return within the framework of our after-sales service, we simply invite you to contact us by e-mail at [email protected] so that we can find a solution for you quickly. Have a nice day! Sincerely, The SOSav.fr Team
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Jean-Luc C.
Rating: 5 out of 5
Successful operation to replace my huawei P9 battery following the sosav tutorial and using the tools and parts provided.
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Frederic M.
Rating: 5 out of 5
Everything was perfect from start to finish. I was able to troubleshoot my daughter's console with this purchase. Very fast delivery! Great service. Thank you so much!
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Marie D.
Rating: 1 out of 5
Very well designed
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Response from SOSAV
Hello Marie, Thank you very much for your comment and we are delighted that your customer experience at SOSav went well. In this case, do not hesitate to adapt your rating to your satisfaction ;-) We remain available if needed at [email protected], do not hesitate. Very nice day to you. Sincerely, The SOSav.Fr Team
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ronan B.
Rating: 5 out of 5
nickel
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Sandrine J.
Rating: 5 out of 5
Item conforms to the order, fast delivery
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frederic B.
Rating: 5 out of 5
Another top order. The quality of the material, the speed of processing and shipping. Quality of the packaging. No mistakes.
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Serge N.
Rating: 5 out of 5
Perfect, nothing to complain about, order conforms to my expectations and was sent quickly.
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Antonio N.
Rating: 5 out of 5
Emballage solide, merci
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Brandon S.
Rating: 5 out of 5
Product conforms, works very well
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Baptiste C.
Rating: 1 out of 5
I've been using them for a while now and they are very good................................... The service is also disappointing and they assure us that it's our fault! Unacceptable. I do not recommend it at all.
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Response from SOSAV
Hello Baptiste, We thank you for your comment and are very surprised to learn this information, as we have not had any exchange with you about this order, after checking the email address of your SOSav customer account or your first and last name. Do not hesitate to contact our customer support [email protected] for any question, we are available and will assist you with pleasure. Have a nice day :-) Sincerely, The SOSav.com Team
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Geoffrey L.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. Thank you
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Thomas L.
Rating: 5 out of 5
product ordered received very quickly, part replaced thanks to the tutorial on your site with the appropriate tools. Nothing to say except thank you!
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Masia S.
Rating: 4 out of 5
Complete site and quality parts, not like on Amazon...
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Éliane S.
Rating: 5 out of 5
Perfect
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Alain B.
Rating: 5 out of 5
Very good site, clear and precise with all the info on the products. really nothing to complain about.
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Daniel C.
Rating: 2 out of 5
I would like to make a return of the order that I requested because it does not correspond to what I want. I would like to make another order and to be advised but nobody answers to the number indicated thank you in advance for being able to answer me The screen that I ordered is bigger than the one that I want cordially
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Response from SOSAV
Hello Daniel, Thank you for your message and we are very sorry to hear about this. However, it seems that you have not yet contacted our team about this issue. In order to remedy the situation quickly, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information. A very nice day to you! Sincerely, The SOSav.Fr Team
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Jean-Yann P.
Rating: 5 out of 5
Nothing to say
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Laurent R.
Rating: 5 out of 5
Ordered very well packaged as always and delivered quickly
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Dominique G.
Rating: 5 out of 5
Order received quickly article conforms to the order
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AURELIEN D.
Rating: 5 out of 5
comprehensive overview
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Anaelle D.
Rating: 5 out of 5
Order received quickly and in good condition
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Audrey D.
Rating: 5 out of 5
I could get my phone back, which is cool.
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