★★★★★
based on 26644 reviews published
Latest negative customer reviews
The product does not fit because the fixing points are wrong! The tablecloth can not be fixed as the original and therefore the contact can not make the controller does not work! Product not identical to the original I should have refrained from losing 5 e plus 5 euros shipping!!!
SOSav is a bad site selling average products with responsive but borderline LEGAL support. I bought a complete iPhone 6 screen that had 3 defects. Knowing that the replacement would only be made after they received this more than defective product, I ordered from another merchant in order to have a functional product quickly. It had been less than 14 days since I placed my order, so I asked for a refund. They refuse and tell me that it is only a credit note or replacement of the product (it is illegal). It took me multiple conversations (36 emails sent/received) stating the various French laws (art. L. 221-24) obliging them to refund me to win my case. I will NEVER recommend this site as it has a policy of THIEF. I would have put "0" but it is not possible. PS: here is the update of my review, please don't delete it yet.
I ordered a battery and a power connector for iPhone 4s but I was disappointed by the quality of these products. The proximity sensor that I received has one of the branches of the tablecloth too long of a few millimeters. I had to twist it a bit to clip it on. The power button is very hard but works. The tools are correct. It is a pity that the flat head screwdriver is not magnetic. I did a battery test which shows that it is perfect but unfortunately it discharges too quickly (the % drops almost at sight), even by setting and optimizing the features and some applications of the iPhone ... The after sales service is very reactive. The parts are guaranteed for one year, and they propose to change them, but they have to dismantle everything and take pictures of the defective parts beforehand. Afterwards, they propose to send back the parts and to change them. This very constraining and meticulous operation discouraged me. I couldn't see myself dismantling everything again just to take pictures, so I took the responsibility of refusing to go through with the proposed process. It's up to you...
I am very pleased with the delivery...I had to send a third person to pick up my package at a post office that was not in my area... I'm very happy with the service and the quality of the product. I'm very happy with the service and the quality of the product and the quality of the service.
I have received my order and I am very pleased with the service and the quality of the product.
The after-sales service did not offer me any solution, so I stand by my rating.
Totally dissatisfied... Product received not in conformity, returned by registered mail refused!!!
I did not receive what I ordered
Cde passed the 03/11/2017 I relaunch the 24/11 and I am asked to manage to find my package "in the process of delivery" with the tracking. I am very annoyed that I do not have a contact person.
The order did not contain what the tuto used, namely the flat tool used to remove the battery. So, it's uncomfortable and stressful
It is not the same material as the original glass (the original glass is polished).
It is a glass of Honor 7 but without the circuit that allows this link with the LCD screen. Very disappointed with this purchase.
I have to say nothing about the product but very disappointed by the delivery that I paid not far from 10 euros to be delivered in person under signature and person not deliver and no receipt in the mailbox.I had to move to the post office so pay more expensive while I had myself to go get my package I find it very average.
Piece does not work. Very disappointed, I will not order from this site again.
Bjr following my order of October 30 I took a sending by Colissimo that should put delivered 3 days at the latest to today I have not yet received anything knowing that I have already ordered on a competitor's site and took sending by letter and I received my order 5 days after so I would like to have a commercial gesture from you. PS I have a photo of the tracking letter to prove that I am not lying. Thank you for your help. Aslam Selot
Does not correspond to the demand .
Parcel delivered by chronoposte invoice 12euro deliver 24 ouvrer .recus as one in simple courier .no answer of the customer service after complaint
The product is not suitable: Scam
Order date 12/08 Sold by a total refund on 27/09 !!! Part not compatible or then reception of part which seems to be second hand ..... No commercial gesture ...... MEFIANCE !!!!!!!!!!!
The part delivered is not identical to the one requested, the repair is impossible!
The battery does not work
I ordered and received an iPhone 6 glass with a manufacturing defect.I sent an email describing the problem but I am still waiting for a response.In clear, to order and pay for products there are people but for complaints you will be only ghost.Find your happiness on another site, advice from sb disappointed with their services
I have to say that I am very disappointed with the kit, as it does not correspond to the description, and it is impossible to dismantle my device to change the screen.
The product received is not the one purchased,
Delivery of order more than a month after order! Windows phone screen ordered was a used part! Unpleasant after sales service.
No tuto for only the men's tablecloth and when we ask we are told it is better to take button + tablecloth. Thank you for saying so once purchased!
Incomplete order missing standard kite tools replace by a carambar Sova unreachable No link to follow up order
Disastrous experience I shot my phone while I was very careful...
The package was supposed to be delivered the next day because it was urgent and I had to pay more for it! I received the package 6 days later and at the wrong parcel delivery point! so I had to drive 30km to get it back.
The screen ordered does not work And the after-sales service is not looking for stories, take pictures of their screen front, back Pkoi? Yet on the site it marks satisfied or refunded They just have to take their screen and check
Poor products. Avoid
Hello, sosav offers products for smartphones and tutorials to change these products. The tutorial I used makes you believe that you can change the screen without the special device. What is archi-false! I broke the slab of my Samsung S4 because of that. I will not order from them anymore and I recommend to avoid them. Very cordially
I do not recommend at all received a user and cut opening of PayPal dispute and I was refunded by PayPal because the seller did not respond to the mail sent by pay Pal
I have received a product that does not work and does not run properly?
The part is not compatible with my phone even though it was sold as such. The tuto was lying!!!
The external speaker is delivered without the cable antenna GSM for the sony xpéria z. Moreover the case comprises scratches. It seems that it was already mounted. It is unacceptable.
You think you're in North Korea and you're blocking reviews? Which competitor site did I mention? If you validate only the reviews that are favorable to you what are the reviews for, you crooks.
Very quick pick up and delivery 3 months later
The order was received in time. Unfortunately, the products received seem to be second hand (traces of glue, LCD panel with defects and touch screen badly glued). I contacted the after sales service who never bothered to answer me. It was my one and only order on this site.
Unable to reach me My order took a month to arrive after a thousand emails were sent