/10
★★★★★
based on 26114 published reviews
★★★★★
based on 26114 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Ordered on Sunday, the part arrived by post this Friday. Opening, the part delivered is not the one presented on the site and totally incompatible with my SAMSUNG GALAXY TAB S.
Philippe S.
Translated review
3/5
★★★☆☆
The part was of good quality, arrived on time and in the right packaging, but it should have been specified that it did not come with the double-sided adhesive required for fitting. I'll do more research next time to get the corresponding adhesive.
Corentin P.
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3/5
★★★☆☆
I received the right part but the colour didn't match, but I was happy with it.
Marine C.
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3/5
★★★☆☆
5 stars for the support that sent me back a new battery when the one I received didn't work... unfortunately this one doesn't work very well and doesn't hold a charge.
Carlos M.
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2/5
★★☆☆☆
Disappointed price/quality
Elian P.
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2/5
★★☆☆☆
Hello, I have replaced the battery of my laptop according to a tutorial by the one ordered from SOSV, and my laptop stopped working. I will buy another one. So I don't see the point of your site to sell phone batteries, and in a general way to replace a laptop battery, since this DIY makes the laptop out of order ...
Philippe G.
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Answer from
SOSAV
Hi Philippe, Thank you for taking the time to share your review. Replacing the battery does not make the smartphone dead, we are sorry to hear that you were not successful in your repair. If your phone reboots after re-connecting your old battery, please contact our support team for an exchange. Our team remains at your disposal if you need advice. Sincerely, The SOSav team
3/5
★★★☆☆
Very good delivery time but package damaged
Louis G.
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Answer from
SOSAV
Hello Louis, Thank you for taking the time to share your review. We're sorry if your package was damaged by the carrier during transit. Can you confirm that you received the parts intact? We have not been contacted to say otherwise. The SOSav team
3/5
★★★☆☆
3 euros for a very small joint and almost as much for the port...it is expensive in my opinion but the site has at least the merit of existing.
Ivan R.
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2/5
★★☆☆☆
IPhone 7 replacement screen of poor quality, very little brightness, screen not readable in daylight, dark colors. After second order OEM screen, back to original quality (but loss of home button??is there a link?)
Fabrice M.
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3/5
★★★☆☆
I did not receive what I asked for due to an error (now corrected). I have not received what I asked for due to an error (now corrected) and on one of my purchases I did not know what was in it, so I bought another part that was needed for the first purchase. And when I want to return it is accepted but the shipping costs are at my expense, these having a cost greater than or equal to the product. I have already ordered several times.
Antoine K.
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3/5
★★★☆☆
I have received my order and it is now ready to ship. I am very pleased with the service and the quality of the product...
Vincent D.
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3/5
★★★☆☆
Satisfactory
Guillaume N.
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2/5
★★☆☆☆
I'm very disappointed with the quality of the battery, it's not as good as the original one, but I'm sure it will be. I am very disappointed with the merchandise, it is far from the quality of the original battery.
Damien V.
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3/5
★★★☆☆
I am very pleased with the kit to change my battery on my IPhone se. The only exception is the suction cup! I've been using it for a while now and it's not working properly...
Floris G.
Translated review
3/5
★★★☆☆
The products are really official products. For me, two drawbacks: - The explanation videos are too succinct and misleading on the ease and feasibility of the operation to open the screens. The video of the J5 is made with a screen already unstuck... it is necessary to insist on the fact that the screen in place is really well stuck on the whole surface, what the video does not say. - The delivery: the screen was placed between the tool kit and the paper that serves as padding. As a result, the screen had a huge pressure on the edges that lay in the void: not smart.
Frederic P.
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2/5
★★☆☆☆
Lack of instructions and fragile glass: it broke !!!!!!!
Daniel Q.
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Answer from
SOSAV
Hello Daniel, Thank you for taking the time to share your opinion. You have certainly noticed our commitment to the planet, that's why our guides are only available online with the possibility to print them in PDF if you want a paper version. Please contact our support team at [email protected] if your item was damaged in transit. With our apologies. Sincerely, The SOSav team
3/5
★★★☆☆
Very easy to navigate, but the nylon spatula is very fragile and broke twice in my phone... not practical when we want to do our repair with care, without having to force...
Anatole R.
Translated review
3/5
★★★☆☆
I ordered a battery for S6 edge +. Received very quickly, no problem on this side. I'm not sure if it's a good idea to have a video tutorial for the replacement. A video tutorial would be nice. The problem was not with the battery. A help to diagnose the failure would have perhaps allowed me to order the right part.
Clément M.
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3/5
★★★☆☆
Quality of the piece not so good.
Enzo A.
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2/5
★★☆☆☆
I had to wait for an order for 2 months and another one for 1 month, and to be constantly behind them so that they don't forget me. Big internal communication problems and total disorganization! Big waste of time for me and bad moments spent.
Anonymous A.
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3/5
★★★☆☆
1/ The cost of shipping to review (4.99e for an envelope in a relay point ...). The shipping was fast. 2/ Lack of clarity on the origin of the products (reconditioned? second hand?), the product received is not new.
Anonymous A.
Translated review
2/5
★★☆☆☆
It was sold with the replacement screen a kit, but it was missing in this kit to 10 the main tool to remove the screen and in the end none of the tools sent was used: 10 for nothing
Anonymous A.
Translated review
3/5
★★★☆☆
No free returns when the product is defective
Anonymous A.
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Answer from
SOSAV
Hi Rayann, Thank you for taking the time to share your review. As part of our warranty, we offer an exchange of the part, everything is of course at our expense. In the case of a retraction as you have requested, the return costs are indeed at the buyer's expense. The SOSav team
3/5
★★★☆☆
Interesting site, fast delivery unfortunately the screen doesn't fit on my phone. I'm waiting for the return of the soap. The rest of my purchases are good quality, nothing to complain about. The rest of my purchases are of good quality, nothing to complain about.
Anonymous A.
Translated review
3/5
★★★☆☆
Well
Anonymous A.
Translated review
2/5
★★☆☆☆
The product does not correspond to the photo, on the photo it was a battery manufactured and assembled in Korea, the battery received is manufactured and assembled in China! given the price it is cheaper on other sites, remains to be seen how long it will last?
Anonymous A.
Translated review
3/5
★★★☆☆
The site is perfect, the explanations are remarkable. Delivered quickly. Unfortunately, after two disassembling of the small external screws, the tools in the shape of a star quickly got stuck. I can no longer disassemble my iPhone to check the installation of the battery because it no longer lights up.
Anonymous A.
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3/5
★★★☆☆
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product.
Anonymous A.
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2/5
★★☆☆☆
Everything is done by email ..no phone : physical contact is very important...
Anonymous A.
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2/5
★★☆☆☆
The site is good, the products are numerous. The order goes through without a hitch. The same goes for the delivery. I'm very pleased with the service and the quality of the products. I'm very pleased with the service and the quality of the products.
Anonymous A.
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Answer from
SOSAV
Thank you for sharing your opinion following your order on our site. Have you contacted our customer support, so that an after-sales solution can be proposed to you? We look forward to hearing from you,