9.3/10
★★★★★
based on 25618 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
I changed my fan on my switch and it is still overheating and the fan is still not turning. Faulty part? Other problem ?
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Mathieu B.(acheteur vérifié)
purchased on 06/01/2023 
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Answer from SOSAV
Salve,
Grazie per le informazioni. In questo caso vi invito a fare la richiesta di sapone direttamente sul sito per avviare la procedura di scambio.
Grazie.
3/5
★★★☆☆
Disappointed by the order not compatible despite the description Fast and careful shipping
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Yann B.(acheteur vérifié)
purchased on 05/01/2023 
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3/5
★★★☆☆
Thank you but it's a pity that with the battery I didn't have the double sided tape to put the battery in place I could put a double sided wire
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Jean-marie L.(acheteur vérifié)
purchased on 04/01/2023 
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3/5
★★★☆☆
...
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Alberic G.(acheteur vérifié)
purchased on 10/12/2022 
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2/5
★★☆☆☆
Parts not recognized on iPhone 11 (screen, battery, charging cradle) error message in device settings
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Damien H.(acheteur vérifié)
purchased on 03/12/2022 
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Answer from SOSAV
Salve,
Tutto ciò è "normale" in quanto è bloccato da Apple. Ciò non influisce sul funzionamento del telefono.
Sono sicuro che andrà bene.
3/5
★★★☆☆
Delivery time departure/arrival 6 days. Is the post office ?
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Henri M.(acheteur vérifié)
purchased on 29/11/2022 
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Answer from SOSAV
Salve,
Sì, c'è stato un ritardo all'ufficio postale. Mi dispiace per questo.
Mi dispiace per questo.
2/5
★★☆☆☆
OLED screen quality very average, in any case not the same color, fluidity as the original Apple, and especially for my iphone XS, not the same screen, at the level of brightness sensor, earphone, lack of plastic support that I had to recover from my old, but the new screen is not the same, so the phone is not very well fitted, poor waterproof. Beyond that, it takes patience, and the new screen works but disappointed with the promised quality and the standard exchange
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Gregory P.(acheteur vérifié)
purchased on 21/11/2022 
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Answer from SOSAV
Salve,
Dopo aver controllato, non vedo nessuna mail o chiamata al riguardo. Senza questo dato non possiamo sapere se avete un problema con un pezzo. Vi invito quindi a fare una richiesta sul sito web per avviare la procedura di scambio.
Cordiali saluti Etienne.
3/5
★★★☆☆
Kit sold, my received only the battery without the double face....
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Frédéric H.(acheteur vérifié)
purchased on 19/11/2022 
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2/5
★★☆☆☆
Article received quickly, but the iPhone reacts very badly to it: restart in loop and there is no charge of the battery in spite of the fact that the charger is recognized by the phone
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Quentin D.(acheteur vérifié)
purchased on 11/11/2022 
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Answer from SOSAV
Salve,
In questo caso vi invito a contattarci tramite il sito web per capire perché e come. I prodotti sono garantiti, quindi non esitate.
Cordiali saluti Etienne.
3/5
★★★☆☆
Disappointed because when peeling the film from the support one of the 2 protections remained stuck on the support so at the installation I did not understand why only one film of protection was present. Catastrophic result....because I tried in vain to remove a film that was not present. ...
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Karl D.(acheteur vérifié)
purchased on 08/11/2022 
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Answer from SOSAV
Salve,
Vi invito a fare la richiesta di scambio direttamente sul sito web. È possibile effettuare una nuova spedizione.
Grazie.
Grazie.
3/5
★★★☆☆
The delivery was made on time, product meets my expectations. Only downside, I thought that the seal would be provided with the screen but no.. Result obliged to make a new order and to pay shipping costs in addition ... Too bad.
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Thomas M.(acheteur vérifié)
purchased on 07/11/2022 
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3/5
★★★☆☆
Quick reception but the repair kit is not complete because you have to buy the isesamo without which you break the screen (try to remove it by another way). Moreover it takes more than half an hour and the various screwdrivers do not correspond to the tutorials on the site (colors). Also not as easy to remove the old battery (the stickers crack before the complete removal) and a little dangerous operation too. In short, after having ordered the isesamo and a new screen, the operation is still successful but I will not risk it again. And I don't think I'll ever buy an iPhone again either but that's another subject.
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Philippe F.(acheteur vérifié)
purchased on 03/11/2022 
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3/5
★★★☆☆
Screen received unofficial. I am informed that the mobile phone is too old. Ok but update the proposed products to avoid misunderstandings. Refund of half the purchase price + small gift received as a commercial gesture.
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Jean-robert F.(acheteur vérifié)
purchased on 02/11/2022 
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2/5
★★☆☆☆
Very disappointed, already made orders but this one catastrophic, suction cup in the tool kit that does not stick, and seal for phone that remained stuck and could not be used for waterproofing the phone!
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Gaelle D.(acheteur vérifié)
purchased on 01/11/2022 
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Answer from SOSAV
Salve,
La ventosa è stata sostituita dal servizio di assistenza. Per il sigillo non ci avete informato. Vi invito a fare una richiesta di assistenza sul sito in modo da poter fare ciò che è necessario. Siamo facilmente raggiungibili.
2/5
★★☆☆☆
The video says we must have an adhesive, which I forgot and then recommended before I realized that the adhesive is included on the original shell...quite a bit of time and money wasted...
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Matthieu S.(acheteur vérifié)
purchased on 23/10/2022 
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3/5
★★★☆☆
Good material
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Cedric K.(acheteur vérifié)
purchased on 01/10/2022 
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2/5
★★☆☆☆
Iphone 8 charging connector received but impossible to connect to the motherboard: on the motherboard side the port seems ok so it's the connector that is faulty. No open ticket because I will be told that I'm the one who damaged it although I didn't force it... (and I've installed them before without any problem): I think that the connector is of poor quality. (I ordered from another supplier and RAS no problem to make the connection).
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Kevin L.(acheteur vérifié)
purchased on 26/09/2022 
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Answer from SOSAV
Salve,
Ho cercato di trovare una soluzione al mio problema, ma non avreste dovuto esitare perché gli articoli sono in garanzia.
Vi invito a fare la richiesta di sapone online per avviare la procedura di scambio.
Grazie mille.
2/5
★★☆☆☆
The speaker quality is poor and in addition loss of Face ID
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Nicolas D.(acheteur vérifié)
purchased on 24/09/2022 
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Answer from SOSAV
Salve,
In effetti, il cambio di HP comporta la perdita dell'id del volto, come indicato sul sito. È bloccato direttamente da Apple.
Se il suono è difettoso, questo è garantito, in questo caso vi invito a fare la richiesta di sav sul sito.
Mi dispiace.
2/5
★★☆☆☆
Part conforms and functional, but not new, there were traces of glue and dust on the fan, I saw nowhere that they were used parts
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Eric H.(acheteur vérifié)
purchased on 18/09/2022 
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Answer from SOSAV
Salve,
Nel sottotitolo è indicato che il ventilatore è ricondizionato.
Grazie per il vostro aiuto.
3/5
★★★☆☆
Screen not great, colors are very bland compared to the original screen. I placed two orders, delivered in one package but I paid twice the shipping costs. A gesture from you would be welcome. The battery doesn't have a crazy autonomy but it's already better than the old tired battery.
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Yoann D.(acheteur vérifié)
purchased on 13/09/2022 
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