★★★★★
based on 2593 reviews published
Latest negative customer reviews
Ras
The bed legs remain quite damaged by rubbing against each other during transport
Thank you for taking the time to share your feedback. We are sorry to hear that the legs of your bed arrived damaged. We take the quality of our products and the satisfaction of our customers very seriously. We offered to replace the damaged legs but you declined our proposal. For your information, we have also contacted our supplier to inform them of the issue.
Best regards,
The Spot Literie team
Very good
Order received after more than a month for a terminally ill person... Apart from a small email received for a trivial explanation, nothing else... I'm not thanking you!!!
Package delivered quickly without being damaged.
The relay delivery point did not work. I have to collect my Colissimo parcel from a post office at times that force me to adjust my working hours, which is exactly what I wanted to avoid...Please check that the proposed relay points and their timetables are effective.
Order placed on Sunday, parcel received on Wednesday.
Does not conform to dimensions. Package returned. Waiting for correct size or refund.
Returned the order and refunded without any problem, the part was not suitable for the purpose. I recommend this site
10 of 10
Very competent, friendly staff
Satisfied overall
Alas, the model doesn't match, but that's my fault.
If you have a problem with your order, please do not hesitate to call or e-mail us so that we can find a solution together. I've emailed you a returns form so that you can return the unsuitable tips to us and we'll refund your order.
I hope this solution works for you and we remain at your disposal if necessary.
Sincerely the Spot literie team