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M
Rating: 5 out of 5
parcel received quickly and well wrapped.
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Customer reviews of Sroka Company
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 543 published reviews
Summary of reviews
The online store excels in product quality, with many customers highlighting the sturdiness, lightweight design, and excellent performance of items like paddles and boards. The materials used have received praise for their resilience and effectiveness, particularly in challenging conditions, which enhances the overall experience for users. Delivery is consistently recognized for its speed and efficiency; orders are often described as arriving quickly and well-packaged, ensuring that customers receive their products in excellent condition.
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E
Rating: 5 out of 5
Great advice from the boss on the phone. No complaints about the delivery. I haven't tried the equipment yet.
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F
Rating: 5 out of 5
Tiptop
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M
Rating: 5 out of 5
super product retractable fin
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J
Rating: 5 out of 5
Perfect service. Following my order on the internet, I was called back by a sales assistant who wisely recommended a slightly different product for the same price. The recipient of the product is delighted.
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A
Rating: 5 out of 5
fast delivery, well packed, perfect
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G
Rating: 5 out of 5
100% satisfied with the speed of shipment and the quality of the product received. On the other hand, zero points for the carrier: the parcel was picked up on Friday morning after two trips to the site, which is not a case in point but a distressing recurrence - at least in the Tarn region.
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Response from Sroka Company
Good day to you, sir. Thank you for your feedback. I will pass on the information to the carrier to make them improve. Sorry for this negative experience with the carrier. We try to choose the best carrier options by region but it's not always easy. Thank you for your feedback.
Y
Rating: 5 out of 5
The parcel arrived in good condition, well packaged and quickly. It meets my expectations and I can't wait to try it out.
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S
Rating: 5 out of 5
At the top
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E
Rating: 5 out of 5
The shipment was very fast, as was the delivery. The package was very well packed and the carrier took good care of it.
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G
Rating: 5 out of 5
I've placed a total of 3 orders with Sroka, 2 of which were urgent. Each time I've appreciated the contact, the advice, the efficiency, and for the last, very urgent order, the responsiveness was really top-notch!
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O
Rating: 5 out of 5
Very good advice very good product very good delivery
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Y
Rating: 5 out of 5
Material conforms and packed with care
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K
Rating: 5 out of 5
Problem-free complaint and exchange. Contact in English possible.
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J
Rating: 5 out of 5
Product conforms and delivered quickly! I recommend
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K
Rating: 5 out of 5
Fast shipping
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F
Rating: 5 out of 5
Everything arrived perfectly packed...with a lot of delay but that's due to Customs. that's part of the pleasures of life in the West Indies. otherwise, nothing. I'm delighted.
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J
Rating: 5 out of 5
Bruno is very available to discuss his equipment. It's top-notch: easy to use, good quality and a feeling of being in oil. Thank you, Bruno!
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N
Rating: 5 out of 5
Pro
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A
Rating: 5 out of 5
I am happy with the purchase.
R
Rating: 5 out of 5
Very friendly service!
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A
Rating: 5 out of 5
Shipment arrived perfectly. The material is of great quality.
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A
Rating: 5 out of 5
Hello, The parcel was received in good condition and the equipment, unsurprisingly, is of high quality. I tested it on a session which validates my purchase. I'm waiting for the good weather to appreciate it.
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L
Rating: 5 out of 5
This is my 2nd order from Sroka and I'm still delighted. Delivery was on time, fast. The board was super well packaged and arrived intact...beautiful...and I love it on the water 😃...I have more control...so anyway, I'm thrilled!
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M
Rating: 5 out of 5
Great small brand. Good service, good stuff, unique designs
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Response from Sroka Company
Thanks you for your feed back. Enjoy our product.
G
Rating: 5 out of 5
I'm very satisfied with the equipment I bought from Sroka, I was well advised before the purchase, I highly recommend it.
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L
Rating: 5 out of 5
high-performance, easy-to-access equipment
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A
Rating: 5 out of 5
So far, a very convincing outing on the Superfly 5. An early start in any case, no later than with 75 l for my 70kg. Very good glide, very light. To be seen on rough water it will be a little more sporty I think. Prefer home delivery as I had to go to the dpd depot rather than the point relay (parcel too big).
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B
Rating: 5 out of 5
Fast shipping!
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C
Rating: 5 out of 5
Fast delivery. Very satisfactory product
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F
Rating: 5 out of 5
Good quality products, fast and clear after-sales service.
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A
Rating: 5 out of 5
Nickel
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L
Rating: 5 out of 5
Hello, Very satisfied with the Sroka brand. This was my first online purchase of an epoxy wingfoil board, and I was a little apprehensive about the delivery. But everything went smoothly: first Bruno's good advice, which I'd like to thank him for, helped me choose the most suitable model. Then the packaging of the equipment to ensure it arrived undamaged. And last but not least, a well-tracked delivery. Good luck to the whole team.
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J
Rating: 5 out of 5
Top, fast and reliable!
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Response from Sroka Company
Thank you for your return. Enjoy it.
L
Rating: 5 out of 5
Top as usual! Can't wait for a shorter carbon mast for surfing!! 🤙🏼
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R
Rating: 5 out of 5
Order received very quickly. I've had Sroka foils for over 5 years, both for kiting and winging, and I'm very happy with them.
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P
Rating: 5 out of 5
Good site. The team is responsive and requests are dealt with quickly.
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T
Rating: 5 out of 5
Very good address. Responsive customer service. French company, which makes it easier to do business with.
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C
Rating: 5 out of 5
Fast shipping. Quality product. I bought an electric pump on the site with a nozzle that doesn't fit the paddle... I think the repair kit is missing the glue.
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Response from Sroka Company
Hello. Thank you for your feedback. As far as the pump is concerned, you have three pvc seals that allow you to vary the depth of the tip that enters the valve. I can confirm 100% that this pump is compatible. You just need to change your nozzle. When you have a problem, contact us, we'll be there to help you. For the glue. Following a customs inspection, we are not allowed to import this product into France.
Hello. Thank you for your feedback. As far as the pump is concerned, you have three pvc seals that allow you to vary the depth of the tip that enters the valve. I can confirm 100% that this pump is compatible. You just need to change your nozzle. When you have a problem, contact us, we'll be there to help you. For the glue. Following a customs inspection, we are not allowed to import this product into France.
Hello. Thank you for your feedback. As far as the pump is concerned, you have three pvc seals that allow you to vary the depth of the tip that enters the valve. I can confirm 100% that this pump is compatible. You just need to change your nozzle. When you have a problem, contact us, we'll be there to help you. For the glue. Following a customs inspection, we are not allowed to import this product into France.
E
Rating: 4 out of 5
Ras Fast delivery
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