The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Hello, despite a small misunderstanding about my basket, the two times I spoke with customer service, I appreciated the willingness to listen and finalize my order in a good and courteous manner, thank you to these people.
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Response from tompress.com
Thank you very much Eric for your positive feedback on TomPress, it makes us very happy!
We'll do everything we can to keep you satisfied.
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Peinture B.
Rating: 4 out of 5
following a purchase from 07/03/2024
Good product but now the wait for orders is much too long for shipping. We need to review this quickly.
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Response from tompress.com
Dear Customer,
Thank you very much for taking the time to give us your feedback.
We are delighted that you like our products.
We will do everything we can to shorten your wait.
TomPress
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Maurice A.
Rating: 4 out of 5
following a purchase from 24/01/2024
Very quick response for shipping thank you
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Response from tompress.com
Mr Autigeon, thank you very much for taking the time to share your impressions with us. It's a pleasure to know that our customers are satisfied.
One of our priorities is to do everything we can for each and every one of our customers.
We look forward to hearing from you!
Have a nice day,
We remain at your disposal.
Yours sincerely
Sylvère
TOMPRESS Customer Service
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Youssouf A.
Rating: 4 out of 5
following a purchase from 23/10/2023
This time it's fine... Last time my parcel was damaged.
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Jean A.
Rating: 4 out of 5
following a purchase from 28/02/2024
Perfect
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Laurent C.
Rating: 4 out of 5
following a purchase from 02/01/2024
Very good
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Nicole R.
Rating: 4 out of 5
following a purchase from 24/11/2023
four stars . there are always good ideas that you can't find elsewhere or that you wouldn't have thought of .
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Didier B.
Rating: 4 out of 5
following a purchase from 09/02/2024
Nothing to say c top
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Sylvie D.
Rating: 4 out of 5
following a purchase from 23/02/2024
in-store purchase, pleasant welcome, good advice
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Jacques C.
Rating: 4 out of 5
following a purchase from 16/02/2024
satisfied with my order, fast delivery.good.
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Martine C.
Rating: 4 out of 5
following a purchase from 16/01/2024
Satisfied with my order. Thanks Tompress
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Eric L.
Rating: 4 out of 5
following a purchase from 20/10/2023
very good value for money
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Xavier H.
Rating: 4 out of 5
following a purchase from 05/03/2024
Many delays
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Sonia D.
Rating: 4 out of 5
following a purchase from 20/11/2023
Quality article, nothing to complain about
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Sebastien C.
Rating: 3 out of 5
following a purchase from 25/03/2024
Product at the top, just the delivery time of 7 months, too bad But company very correct to ask me if I wanted to cancel, very pro I thank them, I would have qd mm a small commercial gesture, just this downside
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Response from tompress.com
Thank you for sharing your review of tompress.com,
Thank you for sharing your opinion on tompress.com
We apologize for the delay, which is beyond our control. Please be assured that we are doing our best to improve product availability and will announce precise lead times as soon as we are aware of them.
Best regards.
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Eliane M.
Rating: 3 out of 5
following a purchase from 05/03/2024
Everything was impeccable as always. Thank you
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Arnaud B.
Rating: 3 out of 5
following a purchase from 27/02/2024
Delivery time out of date...not usual... we'll see next time?
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Françoise J.
Rating: 4 out of 5
following a purchase from 11/12/2023
Excellent quality, but protective film requires complete disassembly for removal
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Alain M.
Rating: 3 out of 5
following a purchase from 02/04/2024
Too bad. That. The size of the gloves is for women's hands. The old gloves I bought from you were bigger!!!!
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Response from tompress.com
Hello, Thank you for your comment which will enable us to improve the quality of our services to provide you with a fully satisfactory shopping experience. Best regards.
TomPress
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Jean-Marc B.
Rating: 4 out of 5
following a purchase from 23/10/2023
A little pricey, but great choice of good quality products, delivered quickly.
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Michel M.
Rating: 4 out of 5
following a purchase from 06/03/2024
satisfied with material ordered and delivered on time
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Roger C.
Rating: 3 out of 5
following a purchase from 04/04/2024
Insufficient packaging, bottom warped in transit.
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Response from tompress.com
Hello Sir and thank you for your review. We hope that the products were delivered to you in good condition. We will do our best to pack and cushion the goods to ensure that they can be transported quickly and cheaply.
Please do not hesitate to contact us if you have any problems with your delivery.
Best regards,
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Nadine F.
Rating: 4 out of 5
following a purchase from 12/03/2024
Very good service. Thank you
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Michel B.
Rating: 4 out of 5
following a purchase from 14/03/2024
Impeccable on-time delivery
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Solutions T.
Rating: 4 out of 5
following a purchase from 13/03/2024
Very happy with the product so far
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Gilles D.
Rating: 4 out of 5
following a purchase from 22/11/2023
Very good
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Benjamin R.
Rating: 4 out of 5
following a purchase from 29/03/2024
Very good but expensive compared to other sites!
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Jean-Pierre R.
Rating: 3 out of 5
following a purchase from 19/03/2024
JUST READ MY MAIL TO THE SALES DEPARTMENT A totally unsuitable and unusable product
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Response from tompress.com
Thank you very much for taking the time to share your impressions with us.
Thank you for your prompt reply by e-mail, and we're delighted that we've found a solution together.
We look forward to hearing from you.
Tom Press
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Alain L.
Rating: 4 out of 5
following a purchase from 31/01/2024
Perfect
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Isabelle B.
Rating: 4 out of 5
following a purchase from 21/11/2023
Quick ordering system and delivery time Good product that meets my expectations, alas with instructions that are too basic (but I managed to get by). Tompress should nevertheless conduct a post-shipment satisfaction survey to improve the customer experience.
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Dominique E.
Rating: 4 out of 5
following a purchase from 03/04/2024
Very good
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Raphael J.
Rating: 4 out of 5
following a purchase from 25/03/2024
Quick dispatch of a cracked plastic part, but does not affect its operation in any way.
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Louis-Philippe H.
Rating: 3 out of 5
following a purchase from 16/10/2023
Well received, but I'm a bit disappointed with the quality vs price. The structure is very light and the lock is very fragile. The mesh is too large and lets mice through. I had to double up with a smaller mesh. Many thanks to you
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Valerie T.
Rating: 4 out of 5
following a purchase from 29/01/2024
Compliant
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Nicole R.
Rating: 4 out of 5
following a purchase from 27/11/2023
Very serious site
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Liliane B.
Rating: 4 out of 5
following a purchase from 15/11/2023
the only reproach is a too long wait for you to be restocked on this article
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Pierre M.
Rating: 4 out of 5
following a purchase from 09/11/2023
CORRESPONDS TO NEEDS
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Acheteur Vérifié
Rating: 3 out of 5
deplorable condition of the parcel fortunately not fragile
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Acheteur Vérifié
Rating: 4 out of 5
very happy!
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Acheteur Vérifié
Rating: 4 out of 5
the tomato de-seeder works well. its design seems to have been thought out for high-volume uses (installation on a corner table and large container at floor level). juice evacuation is not practical on a kitchen table due to the low height of the support (barely a plate can be used to collect the juice). the manual model has a lower co
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