Customer reviews of tompress.com

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ARNAUD B.

Rating: 3 out of 5

Published on 07/05/2024 à 19h15 following a purchase from 27/02/2024

Delivery time out of date...not usual... we'll see next time?

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FRANÇOISE J.

Rating: 4 out of 5

Published on 07/05/2024 à 18h15 following a purchase from 11/12/2023

Excellent quality, but protective film requires complete disassembly for removal

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ALAIN M.

Rating: 3 out of 5

Published on 07/05/2024 à 18h03 following a purchase from 02/04/2024

Too bad. That. The size of the gloves is for women's hands. The old gloves I bought from you were bigger!!!!

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Response from tompress.com Published on 15/05/2024

Hello, Thank you for your comment which will enable us to improve the quality of our services to provide you with a fully satisfactory shopping experience. Best regards.

TomPress

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JEAN-MARC B.

Rating: 4 out of 5

Published on 07/05/2024 à 17h34 following a purchase from 23/10/2023

A little pricey, but great choice of good quality products, delivered quickly.

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MICHEL M.

Rating: 4 out of 5

Published on 07/05/2024 à 17h33 following a purchase from 06/03/2024

satisfied with material ordered and delivered on time

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ROGER C.

Rating: 3 out of 5

Published on 07/05/2024 à 17h28 following a purchase from 04/04/2024

Insufficient packaging, bottom warped in transit.

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Response from tompress.com Published on 07/05/2024

Hello Sir and thank you for your review. We hope that the products were delivered to you in good condition. We will do our best to pack and cushion the goods to ensure that they can be transported quickly and cheaply.
Please do not hesitate to contact us if you have any problems with your delivery.
Best regards,

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NADINE F.

Rating: 4 out of 5

Published on 07/05/2024 à 17h21 following a purchase from 12/03/2024

Very good service. Thank you

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MICHEL B.

Rating: 4 out of 5

Published on 07/05/2024 à 16h55 following a purchase from 14/03/2024

Impeccable on-time delivery

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SOLUTIONS T.

Rating: 4 out of 5

Published on 07/05/2024 à 16h52 following a purchase from 13/03/2024

Very happy with the product so far

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GILLES D.

Rating: 4 out of 5

Published on 07/05/2024 à 16h41 following a purchase from 22/11/2023

Very good

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BENJAMIN R.

Rating: 4 out of 5

Published on 07/05/2024 à 16h29 following a purchase from 29/03/2024

Very good but expensive compared to other sites!

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JEAN-PIERRE R.

Rating: 3 out of 5

Published on 07/05/2024 à 16h11 following a purchase from 19/03/2024

JUST READ MY MAIL TO THE SALES DEPARTMENT A totally unsuitable and unusable product

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Response from tompress.com Published on 14/05/2024

Thank you very much for taking the time to share your impressions with us.

Thank you for your prompt reply by e-mail, and we're delighted that we've found a solution together.

We look forward to hearing from you.

Tom Press

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ALAIN L.

Rating: 4 out of 5

Published on 07/05/2024 à 16h07 following a purchase from 31/01/2024

Perfect

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ISABELLE B.

Rating: 4 out of 5

Published on 07/05/2024 à 16h05 following a purchase from 21/11/2023

Quick ordering system and delivery time Good product that meets my expectations, alas with instructions that are too basic (but I managed to get by). Tompress should nevertheless conduct a post-shipment satisfaction survey to improve the customer experience.

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DOMINIQUE E.

Rating: 4 out of 5

Published on 07/05/2024 à 15h56 following a purchase from 03/04/2024

Very good

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RAPHAEL J.

Rating: 4 out of 5

Published on 07/05/2024 à 15h54 following a purchase from 25/03/2024

Quick dispatch of a cracked plastic part, but does not affect its operation in any way.

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LOUIS-PHILIPPE H.

Rating: 3 out of 5

Published on 07/05/2024 à 15h23 following a purchase from 16/10/2023

Well received, but I'm a bit disappointed with the quality vs price. The structure is very light and the lock is very fragile. The mesh is too large and lets mice through. I had to double up with a smaller mesh. Many thanks to you

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VALERIE T.

Rating: 4 out of 5

Published on 07/05/2024 à 15h16 following a purchase from 29/01/2024

Compliant

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NICOLE R.

Rating: 4 out of 5

Published on 07/05/2024 à 14h28 following a purchase from 27/11/2023

Very serious site

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LILIANE B.

Rating: 4 out of 5

Published on 07/05/2024 à 14h23 following a purchase from 15/11/2023

the only reproach is a too long wait for you to be restocked on this article

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PIERRE M.

Rating: 4 out of 5

Published on 07/05/2024 à 13h21 following a purchase from 09/11/2023

CORRESPONDS TO NEEDS

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/07/2023 à 16h20

deplorable condition of the parcel fortunately not fragile

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 12h55

very happy!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 10h12

the tomato de-seeder works well. its design seems to have been thought out for high-volume uses (installation on a corner table and large container at floor level). juice evacuation is not practical on a kitchen table due to the low height of the support (barely a plate can be used to collect the juice). the manual model has a lower co

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 09h39

Very well packaged. However, no appointment made for delivery. Delivered to a neighbor without checking.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/07/2023 à 06h49

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Acheteur vérifié

Rating: 3 out of 5

Published on 31/07/2023 à 06h46

Delay too long

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Acheteur vérifié

Rating: 4 out of 5

Published on 31/07/2023 à 06h24

-

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Acheteur Vérifié

Rating: 3 out of 5

Published on 29/07/2023 à 08h29

parcel tracking to be improved, apart from that the site is well thought out and easy to use.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 17h14

speed of delivery product conformity almost made-to-measure delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 12h37

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 06h09

The Tompress service provides fast, accurate answers to questions, both in writing and over the phone.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2023 à 06h07

CLEAR

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 18h42

response time to complaints about broken sterilizer lids

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 14h01

Overall, I'm very satisfied with your plancha. The delivery went very smoothly, no problems whatsoever. The griddle is exactly what I expected, it's really good quality, heating is fast and evenly distributed, and cooking is perfect. The only small drawback is that a small bubble of enamel came off during the first heating. I've attached a photo. It's a small flake on the periphery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/07/2023 à 10h52

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 12h17

I thought I had a handle to hold the tripod, without a handle it's not practical at all!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 11h44

Fast delivery and very well packaged product.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 09h19

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 07h05

Good item but shipping costs too high for a very light item.

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