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A
Rating: 4 out of 5
very fast shipment beyond my expectations.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 564 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 4 stars
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery, product as described
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
Received a copper basin to be used on induction. The manufacture of this object being deplorable, I immediately informed Tompress who solved the problem, good return sent within three days ..!
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Response from tompress.com
Hello, a file has been opened with our after-sales service. We have informed the manufacturer of this design problem. We have sent you a prepaid return slip to return the basin to us. Best regards.
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Rating: 4 out of 5
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Rating: 4 out of 5
Simple, fast and effective. A little disappointed by the product which takes a long, long time to heat up and by the plastic tap which has a cruelly ridiculous flow rate.
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Rating: 4 out of 5
Impeccable delivery service. The cost of transport is rather high.
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Rating: 4 out of 5
I did receive my order for 1l bottles, but I preferred the same 0.5l bottles, but they were no longer available, even though they were on the inventory of items for sale! too bad.
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Rating: 4 out of 5
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Rating: 4 out of 5
a handle on the pan became detached and had to be glued back in place
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Response from tompress.com
Hello, please contact our customer service department on 05 63 71 44 99 or by email at [email protected] to let us know about the problem you are experiencing. Best regards.
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Rating: 4 out of 5
faster delivery
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Rating: 3 out of 5
the delivery was fast, the WECK jars were as described but did not have the closing hooks. i was therefore unable to use my jars. i did not find any particular specification on the site on this subject.
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Response from tompress.com
Hello, Weck hooks are sold separately from the jars. We mention this on the product sheet. Best regards.
A
Rating: 4 out of 5
good product, but shipping costs have really increased the price of this item (I found it cheaper today near me - and of course without shipping surcharges).
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
a bit expensive
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Rating: 4 out of 5
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Rating: 4 out of 5
relationship management, transport and packaging.
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Rating: 3 out of 5
The product description could be more precise and complete.
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Rating: 4 out of 5
The wire mesh is not tight enough. They'll let the mice through! One of the sides was badly tightened! In addition, you need to be able to choose which side of the door to open. In our case, we had to dismantle, turn over and screw on the other side. These are details, but I think you can improve on them.
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Rating: 4 out of 5
R A S .......... fast
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Mail not received for delivery Deliveryman top bone
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Rating: 3 out of 5
no diameter information, see brief instructions on label, must weigh bags to deduce diameter
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Rating: 4 out of 5
Everything is of good quality. My only downside is that I don't know how to use the sausage mix because there's nothing on the website to explain how to use it.
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Response from tompress.com
Hello, for the dry sausage mix, use 25 g. of mix per kg and season to taste with salt and pepper. Best regards
A
Rating: 3 out of 5
better product info
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Rating: 3 out of 5
Hello, As I am waiting for the delivery of my order, I cannot answer to the evaluation of the product. I am sure that I will not be disappointed. Thank you.
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Rating: 4 out of 5
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Rating: 3 out of 5
You recently added these items to your shopping cart
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Response from tompress.com
but you haven't completed your order.""
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Rating: 3 out of 5
Shipping costs are still very expensive. Personally, I was unlucky with the item I ordered (numerous defects, damaged...). However, the sales department got back to me and took my complaint into account.
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Rating: 4 out of 5
Speed of parcel delivery.
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Rating: 4 out of 5
The product ordered is compliant. However, the pricing information was not very clear. Maybe I'm stupid because the answers to my request for clarification were a bit ironic"........."
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Rating: 4 out of 5
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Rating: 4 out of 5
Respecting the deadlines announced at the time of the order?!...
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