The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Hello,
We are delighted that your experience has satisfied you.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
B
brice J.
Rating: 4 out of 5
following a purchase from 14/03/2026
Good
Translated reviews
Response from tompress.com
Hello,
We are delighted that your experience has satisfied you.
We look forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
D
Daniel B.
Rating: 4 out of 5
following a purchase from 13/03/2026
Yes, satisfied with the delivery and the product. Thank you very much, could you send a catalog with prices, thank you
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the delivery and the product have satisfied you. You can order our catalog directly from our website.
Best regards,
Customer Service
Tom Press
P
Pascale M.
Rating: 3 out of 5
following a purchase from 04/03/2026
The mixer is a bit too heavy for me, I did not anticipate this.
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback. We take note of the weight and hope that your experience remains pleasant.
Best regards,
Customer Service
Tom Press
R
Roger G.
Rating: 4 out of 5
following a purchase from 27/02/2026
It's difficult to place an order, I had to do it several times. I'm not an internet champion. There are some!
Translated reviews
Response from tompress.com
Hello,
Thank you very much for your feedback. We understand that placing an order online can sometimes be complicated. For your next order, feel free to place it directly by phone at 05 63 71 44 99.
Looking forward to assisting you for a new experience.
Customer Service
J
jean-pierre D.
Rating: 3 out of 5
following a purchase from 21/02/2026
I only received one of the faucets I ordered, the other is not available but I have not been refunded for the difference
Translated reviews
B
Bob C.
Rating: 4 out of 5
following a purchase from 25/02/2026
Good quality
Translated reviews
R
Roseline L.
Rating: 4 out of 5
following a purchase from 23/02/2026
Fast shipping and in accordance with what I ordered.
Translated reviews
X
Xavier B.
Rating: 4 out of 5
following a purchase from 23/02/2026
Products that meet my expectations, fast delivery I recommend tom press
Translated reviews
C
Corinne B.
Rating: 4 out of 5
following a purchase from 22/02/2026
A little bit more expensive than elsewhere
Translated reviews
S
Salvator G.
Rating: 3 out of 5
following a purchase from 17/02/2026
Great service thank you very much. Salvator
Translated reviews
J
Jean-Pierre P.
Rating: 3 out of 5
following a purchase from 02/08/2025
Product meets expectations. Not yet used. Product ordered in August 25, delivered in February 26. No information from Tom Press regarding the reasons for the delivery delay. A bit disappointed with Tom Press's customer service.
Translated reviews
Response from tompress.com
Hello,
We are pleased that the product meets your expectations.
However, we acknowledge that we should have kept you better informed throughout the follow-up of your order, and we apologize for this lack of communication.
We remain at your disposal.
Best regards,
Customer Service
Tom Press
M
MELISSA B.
Rating: 4 out of 5
following a purchase from 13/02/2026
I have placed several orders on Tom Press and so far I have never been disappointed. Quality products
Translated reviews
Response from tompress.com
Hello,
We thank you for your loyalty and trust.
We look forward to assisting you with your future orders.
Best regards,
Customer Service
Tom Press
D
Didier B.
Rating: 3 out of 5
following a purchase from 09/02/2026
Everything went well I received my item however I paid for the item twice when I only wanted one
Translated reviews
Response from tompress.com
Hello,
I confirm that our after-sales service has already processed the refund for the overpayment.
Best regards,
Customer Service
Tom Press
J
jean luc T.
Rating: 3 out of 5
following a purchase from 06/01/2026
Ordered items very well. As for the delivery, I had to wait until I contacted your company a month later to find out that an item was out of stock. Regarding the delivery, it was the carrier who informed us, the company did not send us any information.
Translated reviews
Response from tompress.com
Hello,
We are pleased that the items met your satisfaction. Regarding the tracking of your delivery, we would like to clarify that a tracking link is systematically sent upon dispatch of the order. It is possible that it ended up in your spam folder.
We are however sorry for the lack of information regarding the out of stock situation.
Best regards,
Customer Service
Tom Press
J
jacques N.
Rating: 3 out of 5
following a purchase from 06/02/2026
I make at least one comment per year without receiving any discount vouchers in my last disappointed package
Translated reviews
Response from tompress.com
Hello,
Thank you for your loyalty and for taking the time to share your feedback.
Due to a software change, we no longer offer discount vouchers. Only the voucher present in the catalog remains available.
Best regards,
Customer Service
Tom Press
M
Marcelin P.
Rating: 4 out of 5
following a purchase from 06/02/2026
Received my order, but not yet used!!!
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
Best regards,
Customer Service
Tom Press
J
joel M.
Rating: 4 out of 5
following a purchase from 08/02/2026
Great
Translated reviews
Response from tompress.com
Hello,
Thank you for your message.
Happy to know that everything suits you.
Best regards,
Customer Service
Tom Press
D
daniel B.
Rating: 3 out of 5
following a purchase from 05/02/2026
Person on the phone just kind
Translated reviews
Response from tompress.com
Hello,
We are delighted that our team was able to welcome you with kindness.
Looking forward to assisting you again.
Best regards,
Customer Service
Tom Press
S
Sylviane P.
Rating: 4 out of 5
following a purchase from 29/01/2026
Satisfaction with the order and shipping I haven't used it yet but it shouldn't be long Very nice item Thank you very much
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We hope that using the product will bring you complete satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
W
William L.
Rating: 4 out of 5
following a purchase from 02/02/2026
Ras. Works well. Meets my expectations
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased to hear that the product works well and meets your expectations.
Best regards,
Customer Service
Tom Press
J
Jean-Philippe M.
Rating: 4 out of 5
following a purchase from 01/02/2026
Fast and efficient delivery
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We are pleased that the delivery met your satisfaction.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
C
Christophe M.
Rating: 4 out of 5
following a purchase from 30/01/2026
The product is compliant and delivered on the scheduled date
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We are delighted that the product meets your expectations and that the delivery was made within the announced deadlines.
Best regards,
Customer Service
Tom Press
J
Jean Marc S.
Rating: 3 out of 5
following a purchase from 20/01/2026
I received two orders from Tompress since the beginning of December, the material meets expectations... however, the delivery leaves something to be desired for the first one in December, a day and time were set... no one showed up, the delivery was made a few days later. For the second delivery in January, an appointment was made, we were at home, the message saying we were absent arrived, the delivery person did come (photo as proof) but he returned the next day.
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We take note of your comment regarding the delivery time, in order to provide you with a better experience.
We apologize for the inconvenience caused.
Best regards,
Customer Service
Tom Press
J
JEAN PIERRE CONCEPT SYSTEMS M.
Rating: 4 out of 5
following a purchase from 28/01/2026
quality product but the delivery time may be a bit long
Translated reviews
Response from tompress.com
Hello,
We are pleased that the product meets your satisfaction and we take note of your comment regarding the delivery time, in order to provide you with a better experience.
Best regards,
Customer Service
Tom Press
G
Guillaume G.
Rating: 4 out of 5
following a purchase from 24/01/2026
Delivered well quickly
Translated reviews
Response from tompress.com
Hello,
We are glad that the delivery was quick.
Looking forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
G
Genevieve C.
Rating: 4 out of 5
following a purchase from 28/01/2026
Super material
Translated reviews
G
Gau J.
Rating: 3 out of 5
following a purchase from 27/01/2026
The item corresponds well to what I expected but is too expensive
Translated reviews
Response from tompress.com
Hello,
We are glad that the item meets your expectations.
We note your comment about the price.
Best regards,
Customer Service
Tom Press
E
Evelyne C.
Rating: 4 out of 5
following a purchase from 26/01/2026
-
Translated reviews
J
Joseph C.
Rating: 4 out of 5
following a purchase from 26/01/2026
Very satisfied
Translated reviews
Response from tompress.com
Hello,
We are delighted that you are very satisfied with your experience.
We look forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
N
Nadine L.
Rating: 4 out of 5
following a purchase from 26/01/2026
Order received quickly and in line with my expectations
Translated reviews
C
Cyril C.
Rating: 4 out of 5
following a purchase from 13/01/2026
Very good
Translated reviews
Response from tompress.com
Hello,
Thank you for your feedback.
We will be happy to assist you again with your next order.
Best regards,
Customer Service
Tom Press
C
Cyril M.
Rating: 4 out of 5
following a purchase from 19/01/2026
Product matching the description.
Translated reviews
Response from tompress.com
Hello,
We are pleased that the product meets your expectations.
Looking forward to seeing you again for your next order.
Best regards,
Customer Service
Tom Press
G
Gérard G.
Rating: 4 out of 5
following a purchase from 16/01/2026
Good quality of the product
Translated reviews
Response from tompress.com
Hello,
We thank you for your feedback on the quality of our products.
Looking forward to seeing you for your next order.
Best regards,
Customer Service
Tom Press
C
Christophe V.
Rating: 3 out of 5
following a purchase from 20/12/2025
Good company.
Translated reviews
Response from tompress.com
Hello,
We sincerely thank you for your positive feedback.
Looking forward to assisting you with your next order.
Best regards,
Customer Service
Tom Press
A
Alain Q.
Rating: 4 out of 5
following a purchase from 22/01/2026
Good processing of the order But the package was opened during transport, luckily the cooking plate was not taken. I contacted customer service, no possibility to report it, only a complaint was suggested.
Translated reviews
J
JEAN-PIERRE B.
Rating: 4 out of 5
following a purchase from 22/12/2025
perfect quality of products correct delivery times
Translated reviews
Response from tompress.com
Hello,
We are delighted that your delivery was received well and quickly.
See you very soon for a new order.
Best regards,
Customer Service
Tom Press
I
ivan T.
Rating: 4 out of 5
following a purchase from 19/01/2026
Good equipment received on time.
Translated reviews
Response from tompress.com
Hello,
We are pleased that the equipment meets your satisfaction and that the delivery has lived up to your expectations.
See you very soon for a new order.
Best regards,
Customer Service
Tom Press
C
claude A.
Rating: 4 out of 5
following a purchase from 13/01/2026
well delivered quickly
Translated reviews
Response from tompress.com
Hello,
Thank you for your positive feedback.
We are glad that your delivery was well received and quick.
Best regards,
Customer Service
Tom Press
A
Annie R.
Rating: 3 out of 5
following a purchase from 08/01/2026
I received a damaged product, how can I change it. Thank you in advance
Translated reviews
Response from tompress.com
Hello,
Thank you for your message.
As discussed with our after-sales service, the complaint period of 72 hours after receipt has unfortunately passed.
Thank you for your understanding.
Best regards,
Customer Service
Tom Press
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 