The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
the shredder works well once you've understood that you need to turn it upside down from time to time to clear away what accumulates against the counter-knives. In addition, 2 nuts are required to secure the crank to the flywheel, but only one is supplied. Finally, if you're buying from a French site, you'd expect to receive instructions translated into French.
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Acheteur Vérifié
Rating: 4 out of 5
I'm happy with the product. Thanks to all the team
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Acheteur Vérifié
Rating: 3 out of 5
Order received promptly. Sir 20 capsules 4 were unusable
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Receiving the equipment requires
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Acheteur Vérifié
Rating: 4 out of 5
The contact with the interlocutor, the speed of response and the responsiveness to repair any errors. Very good, continue.
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Response from tompress.com
Thank you very much. See you soon.
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Acheteur Vérifié
Rating: 3 out of 5
Warning: the products do not always correspond to the catalog description. For example, the thermometer (code: theconfi) is not at all the size indicated in your catalog. If I'd known, I'd have ordered ref: theconpc but unfortunately it's too late now...
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Response from tompress.com
Hello, Our last general catalog dates from 2019, we now only offer the website and our magazine. It is quite possible that the articles evolve or that the manufacturer modifies a model. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Beautiful equipment Functional
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed with the delivery time of over a month. Order placed on August 26, received first week of October. The spindle-turning product was on the site and available within a fortnight.
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Acheteur Vérifié
Rating: 3 out of 5
delivery times
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Geverifieerde Koper
Rating: 4 out of 5
Very correctly handled
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time of more than a month because an item was out of stock at the supplier's and ended up not being available at all!
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Acheteur Vérifié
Rating: 3 out of 5
unfortunately two small jars broke in the parcel
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Response from tompress.com
Hello, Could you please send us the packing slip with the reservation issued, so that we can take the necessary steps to claim compensation for the breakage? Please send all the details directly to Tom Press: [email protected] Kind regards.
A
Acheteur Vérifié
Rating: 4 out of 5
Choice of equipment, clear descriptions, competitive prices
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was fast and correct. Too bad I didn't get the follow-up before the delivery man called me.
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Acheteur Vérifié
Rating: 3 out of 5
I would appreciate a message informing me of the delay in delivery.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Was able to make up for a missing item quickly. Delivery service is well assured.
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Acheteur Vérifié
Rating: 4 out of 5
The stand deserves to be improved, with 2 attachment points to prevent the device from moving during handling.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
Cross-border speed and purchasing quality (for now)
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Acheteur Vérifié
Rating: 4 out of 5
Make eglantines and it was great of course to see in time.je vous fais la pub. I'm disappointed so far. Thank you very much. Maybe a little expensive compared to others.
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Acheteur Vérifié
Rating: 4 out of 5
Product corresponds well to expectations. Delivery time and terms.
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Acheteur Vérifié
Rating: 3 out of 5
You'd need to make a bubbler with a larger 4.5 or 5 SMD diameter that's compatible with the barrel orifice.
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Response from tompress.com
Hello, an adapter for a large bubbler can surely solve your problem. Please feel free to have a look at: https://www.tompress.com/A-1344-adaptateur-pour-barboteur-grand-modele.aspx Kind regards.
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Acheteur Vérifié
Rating: 4 out of 5
gloves are sold for food" when that's not what's on the box."
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Response from tompress.com
Hello, your comment attracts our attention, could you please give us more details? A photo of the glove box received by e-mail would be much appreciated. If you have any other information to share with us, please let us know. The e-mail address for contacting us: [email protected] Thank you in advance. Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
An average rating for the following reasons: - The relatively long shipping time. - Geodis, the carrier proposed by Tom Press, only delivers from Monday to Friday, and imposes a time slot of 8am to 6pm, which means you lose a whole day...
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Acheteur Vérifié
Rating: 4 out of 5
This time, the parcel was less well packed, with less care. The previous time, I had appreciated the packaging and pointed it out.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The kindness of your hostesses on the phone!! very pro bravo to Sophie.
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Response from tompress.com
Thank you for the compliment See you soon for the fifth star
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
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A
Acheteur Vérifié
Rating: 4 out of 5
the diversity of your often expensive offer
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Acheteur Vérifié
Rating: 4 out of 5
Very practical Glass bowls instead of plastic ones
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