Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/08/2022 à 06h05

On transport

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Acheteur Vérifié

Rating: 3 out of 5

Published on 10/08/2022 à 13h43

Very long delivery times for butter pallets of superb quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/08/2022 à 20h27

fast order dispatch

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/08/2022 à 14h13

Catalog item

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/08/2022 à 12h50

Good product as described. Good quality. Good traceability from TomPress. But CATASTROPHIC delivery service. I had to collect the products myself from the carrier's logistics platform after a week ...

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Response from tompress.com Published on 12/08/2022

Hello, We apologize for the inconvenience caused by the shipping company. We would like to inform them of the mishandling of your parcel so that the service can be improved and you can be completely satisfied with your next order. Best regards.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 09/08/2022 à 06h28

Interesting value for money, but the bottom is a little weak. For dishes, be careful when the crate is placed on the floor... 25kg maximum load limit quickly reached.

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Verifizierter Käufer

Rating: 3 out of 5

Published on 08/08/2022 à 12h04

The door does not close properly because it is too short. When the door is closed, there is a gap of one centimeter on the side. The attached magnetic catch lies exactly in the open gap so that the door is not held in place. In addition, the mesh was not fitted properly and has a small hole.

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Response from tompress.com Published on 09/08/2022

Hello, we apologize for this inconvenience, I will send the photos to our customer service. Yours sincerely.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2022 à 10h49

Very happy with the products, unfortunately the carrier was not the most delicate as 2 pots were completely broken.

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Response from tompress.com Published on 09/08/2022

Hello, I'm sorry to hear that, but please send us the information directly by e-mail: [email protected] or by phone +33563714499 or via the website https://www.tompress.be/PS-contact.aspx. Please feel free to take one or more photos of the damage and attach them to your e-mail. Best regards.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2022 à 09h10

Tompress is a serious company. The people I talk to on the phone are very nice. The products are beyond reproach. A small hitch: the frying pan I bought recently is a bit sticky.

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Response from tompress.com Published on 09/08/2022

Hello, Thank you very much for your positive comment.... A little advice for your cast iron pan: don't hesitate to recaulk the pan so that it no longer sticks, and repeat the operation if necessary. If it helps, here are some tips on how to proceed: https://www.tompress.com/A-10001130-culotter-un-ustensile-en-fonte.aspx Sincerely yours.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 05/08/2022 à 13h20

Very courteous, good delivery service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/08/2022 à 09h28

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/08/2022 à 07h30

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Acheteur Vérifié

Rating: 3 out of 5

Published on 01/08/2022 à 07h05

Hello Delivery

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Acheteur Vérifié

Rating: 3 out of 5

Published on 28/07/2022 à 08h43

Delivery on time, product as described, but the packaging makes 1 of the 19 labels per pack unusable (paper stuck to the packaging). Given the price of the product, it would be logical to use 21 labels per pack, knowing that the first is unusable.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/07/2022 à 14h47

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/07/2022 à 13h15

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Acheteur Vérifié

Rating: 3 out of 5

Published on 25/07/2022 à 09h03

I bought this slicer during a sales period, before purchasing this product I asked for a small discount. This discount was the cover for this slicer. This was refused, so here's why you only have three stars.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/07/2022 à 08h46

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/07/2022 à 20h00

Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/07/2022 à 09h36

good value for money.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 18/07/2022 à 06h47

Long delivery times The parcel took over a week to be delivered almost to the point of departure.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/07/2022 à 10h31

Package very well packed. Fast delivery. I recommend

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/07/2022 à 09h03

I liked the speed of delivery..... I didn't like the fact that there was no bolt on the tap step.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/07/2022 à 02h32

Good telephone reception Good product Very average carrier delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/07/2022 à 09h28

fast delivery perfect

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/07/2022 à 07h14

Very fast order processing and shipping. I ordered tomato stakes, the only downside is that the stakes are not pointed, which is not at all practical for planting. I'd never seen that before. And it's not visible on the description. Hence my note

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Response from tompress.com Published on 11/07/2022

Hello, the stakes are sold alone or with the plastic cone for stakes you can complete it if you don't already have the cones: https://www.tompress.com/A-10003222-cone-en-plastique-pour-piquet.aspx Best regards.

A

Acheteur vérifié

Rating: 4 out of 5

Published on 07/07/2022 à 10h48

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/07/2022 à 10h17

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/07/2022 à 08h54

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/07/2022 à 08h50

Item corresponds to expectations.

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/07/2022 à 07h01

Very happy with my purchase. Quick receipt of the order. And above all, very good packaging of the product received in impeccable condition.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2022 à 12h05

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2022 à 07h21

no comment, everything's fine

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2022 à 06h40

Descriptive choice

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/06/2022 à 18h20

Hello Tompress, Fully satisfied with the order. Mission accomplished for you as a salesperson. Compliments to your two switchboard operators (Samantha and Sophie) for their welcome and competence. JMM Photo.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2022 à 08h49

as requested

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/06/2022 à 06h21

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/06/2022 à 17h18

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/06/2022 à 12h23

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/06/2022 à 18h07

difficult to turn the crank

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