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A
Rating: 4 out of 5
Very good experiences with the company tompress it should be more noted the diameter of all grills meat grinder and other parts that if installed
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Out of the entire order, one item listed on the site could not be delivered, but its replacement by another was arranged by telephone. Very good initiative from Tompress, everything went well.
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A
Rating: 4 out of 5
Complete book and commentary.
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A
Rating: 4 out of 5
Sponsorship that didn't work out
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast and correct service
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A
Rating: 4 out of 5
Order a little long due to an item being out of stock. An information e-mail would have been welcome. Otherwise, the fact that my order was sent in a single parcel was very much appreciated.
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A
Rating: 4 out of 5
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Rating: 4 out of 5
Well packed parcel, fast delivery. Product conforms to my expectations.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Delivery correct and in good condition
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A
Rating: 4 out of 5
Speed
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A
Rating: 4 out of 5
arrived in very good condition, super packaging. nothing to complain about, well done to you.
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A
Rating: 4 out of 5
as serious as ever
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A
Rating: 3 out of 5
It's a shame that it's up to the customer to come to the news for an item for which the restocking lead time is not respected. For me, the initial lead time was 2 weeks, but 3 months later, still nothing. Your department could anticipate this by alerting the customer to the situation as soon as the lead time is exceeded, and give a plausible estimate of the postponement.
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Response from tompress.com
Hello, Thank you for your comment which will enable us to improve the quality of our services to provide you with a fully satisfactory shopping experience. Best regards.
A
Rating: 4 out of 5
the professionalism of your consultant
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V
Rating: 4 out of 5
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A
Rating: 4 out of 5
The packaging for my order was huge!! for 6 faisselles!!! Don't you look at the economy of cartons?
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A
Rating: 4 out of 5
Satisfactory product descriptions and formality of order dispatch appreciated. Thank you
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A
Rating: 4 out of 5
satisfied with delivery and product
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A
Rating: 4 out of 5
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A
Rating: 3 out of 5
good quality bags but not the right size.
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Response from tompress.com
Hello, Could you please clarify? The bags received are not those ordered or their size is not suitable for your use? Best regards.
A
Rating: 3 out of 5
Very good company ... but very big problems with the carrier! Obliged to pick up the parcel 40kms away at their depot! Change carrier and it will be perfect.
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A
Rating: 4 out of 5
I find that the Madoline ménagère with tray is not really suitable for making French fries. Disappointed with this purchase
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Response from tompress.com
Hello, the mandolin's function is to cut into slices or julienne and sticks of 5 mm square, perhaps a French fries cutter would be more pleasant for you. Best regards.
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Delivery impeccable nothing to criticize I find the device noisy and ble and but a little too flour despite the large grid
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A
Rating: 4 out of 5
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A
Rating: 3 out of 5
Drawer plate too thin and smoker not square, but otherwise correct product.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
speed
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A
Rating: 3 out of 5
Not as good quality as the ones we usually take.
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A
Rating: 4 out of 5
Very good site and fast delivery.
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A
Rating: 4 out of 5
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Items sent quickly after a month waiting for a product that was not in stock. Sav efficient to solve the problem
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A
Rating: 3 out of 5
I received my order more than 2 months late because part of it was out of stock. I completely understand, but I would have liked to have been informed of the delay as it was a Christmas present and I would have had time to make a change to the order. Otherwise, the material received is of very good quality and I'm very happy with it.
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Response from tompress.com
Hello, Our apologies for this delay. We are highlighting this information directly on the site in order to give you complete satisfaction and improve follow-up. Best regards.
A
Rating: 4 out of 5
Very good products, but rather expensive - free delivery for large orders only
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Response from tompress.com
You can benefit from free shipping with delivery in a relay point from 69 of purchase.
A
Rating: 3 out of 5
The products are very well made, however, the packaging is not very well thought out, one part received broken, (half disc).
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Response from tompress.com
Hello, I apologize for any inconvenience this may have caused you. I'll pass this on to our after-sales service immediately. The file is open under reference 28644. Yours sincerely