The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
The product description is inadequate, only the diameter of the lower ring is given, it would have been wise to also give the diameter of the upper end (inside + outside). In short, a useless purchase because the dimensions don't match!
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery but defective packaging without damage to contents
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Rating: 4 out of 5
Fast and efficient
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Rating: 3 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
speed of order processing and delivery
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Rating: 4 out of 5
The site is easy and clear.
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Rating: 4 out of 5
skills and speed of delivery.
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Rating: 4 out of 5
Very fast delivery
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Rating: 4 out of 5
Customer service negative point that the credit on the order can not be deducted on an online order
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Response from tompress.com
Hello, At the moment, you need to contact customer service to use a credit note. You can send us your order by e-mail or by phone, and we'll do what's necessary. Best regards.
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Rating: 4 out of 5
Nothing to say I don't have enough hindsight !!!!!
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Rating: 4 out of 5
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Rating: 4 out of 5
The person who owns the spit is satisfied with the appliance for the time being.
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Rating: 4 out of 5
No worries about deadlines, the equipment lived up to our expectations.
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Rating: 4 out of 5
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Rating: 3 out of 5
My order (for 320) was placed at the end of September and I received it at the end of November! Tomato seeds available in 15 days and sauerkraut pots available in 1 week. Supply lead times kept getting longer and longer, and the purchasing department was never willing to send the items I needed in 2 shipments. In the end, all that was left was the tomato seeds at 3 euros.
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Rating: 4 out of 5
CLEAR
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Rating: 4 out of 5
Disappointed not to have received the calendar in my parcel....
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Response from tompress.com
Hello, the calendar is included with orders over 20 euros only. Yours sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
fast delivery
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Rating: 3 out of 5
Hello, as the rosin jar has a rather fragile cap, it blew up, spilling the powder all over the place inside and outside the box (the postman told me it had leaked into her van). In future, try to pack it well so that it resists shocks during transport. For the rest, nothing to say
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Response from tompress.com
Hello, Thank you for this information, and we apologize. I assume that the postwoman gave you the damage report which accompanied the obviously damaged parcel? Please forward it to us so that our after-sales service can take the necessary action as quickly as possible. I'll forward your photos to them immediately, and you can follow up the case under reference 2821.
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Rating: 4 out of 5
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Rating: 4 out of 5
It's a pity to use so much cardboard and paper. Maybe adapt the container to your needs.
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Rating: 4 out of 5
Ordering, delivery, products; no problem. On the other hand, the website needs to be modernized. It dates from another era.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Delivery on time beautiful and practical object
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Rating: 4 out of 5
Individual Tatin molds (12 cm and non-stick) impeccable. On the other hand, all the appliances sold as "sterilizers" are in fact "pasteurizers", as none of them exceeds the 100° required for true pasteurization!
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