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A
Rating: 4 out of 5
Delivery as ordered, but the delivery time was one week instead of the 48 hours announced.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very well done site and impeccable delivery
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A
Rating: 4 out of 5
the machine for tomato sauces
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Rating: 4 out of 5
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Rating: 3 out of 5
Negative: when cooking, the blood from the pigeons on the upper skewer drips onto the lower pigeons. This is not a vain pleasure. Why don't you use the same offset as the competing brand (for your information, at the time of purchase, they were out of stock)? Can the appliance be modified? Thank you
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Fast delivery, doesn't take up too much space, pretty as pictured, tempers well, only problem is that it takes too long to make 30 minutes for 1kg of chocolate and there's no information on electricity consumption.
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A
Rating: 4 out of 5
RAS of particular, of the order to the delivery, and to the wait of the quality of the product all it went well
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Rating: 4 out of 5
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Rating: 4 out of 5
No comments, fast delivery and quality / compliant product.
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Rating: 4 out of 5
The product is good, corresponds to the description. It is practical and serves its intended purpose. The service is of the highest quality. Thank you for everything
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Rating: 4 out of 5
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A
Rating: 4 out of 5
Top change nothing
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A
Rating: 3 out of 5
The packaging did not protect the corners of the bottle crates. These are twisted. And since the carrier dropped the packages off at the neighbors', no complaints ...
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A
Rating: 4 out of 5
satisfied with my order already knowing your products order later
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A
Rating: 4 out of 5
The glass bottles and stoppers are of very good quality. However, once the cap is clipped onto the bottle, it still moves, and the seal isn't too good. A pity, since it's better to keep the bottle upright.
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A
Rating: 3 out of 5
The product description is inadequate, only the diameter of the lower ring is given, it would have been wise to also give the diameter of the upper end (inside + outside). In short, a useless purchase because the dimensions don't match!
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Rating: 4 out of 5
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Rating: 4 out of 5
Fast delivery but defective packaging without damage to contents
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Rating: 4 out of 5
Fast and efficient
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Rating: 3 out of 5
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Rating: 4 out of 5
speed of order processing and delivery
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A
Rating: 4 out of 5
The site is easy and clear.
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A
Rating: 4 out of 5
skills and speed of delivery.
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Rating: 4 out of 5
Very fast delivery
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A
Rating: 4 out of 5
Customer service negative point that the credit on the order can not be deducted on an online order
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Response from tompress.com
Hello, At the moment, you need to contact customer service to use a credit note. You can send us your order by e-mail or by phone, and we'll do what's necessary. Best regards.
A
Rating: 4 out of 5
Nothing to say I don't have enough hindsight !!!!!
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Rating: 4 out of 5
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Rating: 4 out of 5
The person who owns the spit is satisfied with the appliance for the time being.
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Rating: 4 out of 5
No worries about deadlines, the equipment lived up to our expectations.
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Rating: 4 out of 5
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A
Rating: 3 out of 5
My order (for 320) was placed at the end of September and I received it at the end of November! Tomato seeds available in 15 days and sauerkraut pots available in 1 week. Supply lead times kept getting longer and longer, and the purchasing department was never willing to send the items I needed in 2 shipments. In the end, all that was left was the tomato seeds at 3 euros.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Disappointed not to have received the calendar in my parcel....
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Response from tompress.com
Hello, the calendar is included with orders over 20 euros only. Yours sincerely
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
fast delivery
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Rating: 3 out of 5
Hello, as the rosin jar has a rather fragile cap, it blew up, spilling the powder all over the place inside and outside the box (the postman told me it had leaked into her van). In future, try to pack it well so that it resists shocks during transport. For the rest, nothing to say
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Response from tompress.com
Hello, Thank you for this information, and we apologize. I assume that the postwoman gave you the damage report which accompanied the obviously damaged parcel? Please forward it to us so that our after-sales service can take the necessary action as quickly as possible. I'll forward your photos to them immediately, and you can follow up the case under reference 2821.