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A
Rating: 4 out of 5
Satisfied
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The turbine was full of small scratches and did not look new.
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Response from tompress.com
Hello, We've read your e-mail and we'll be happy to exchange it as soon as we receive the device back in our warehouse. Best regards.
A
Rating: 3 out of 5
the mould is small and poorly made coarse
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Response from tompress.com
Hello, We're sorry that the article doesn't suit you, it's handmade and designed to mold 20 grams of butter. We offer other models with larger capacities if you wish. Best regards.
A
Rating: 4 out of 5
Not yet tested
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A
Rating: 4 out of 5
Excellent
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A
Rating: 4 out of 5
Well packaged
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
bonjour, dommage livraison trop longue plus de 15 jours
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A
Rating: 3 out of 5
Never despair, articles available within 4 to 6 weeks obtained after 3 months without any particular announcement, which was worth a delivery when we were away.
On the other hand, the articles are of good quality and correspond to the description.
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On the other hand, the articles are of good quality and correspond to the description.
A
Rating: 4 out of 5
The parcel was opened at the post office. Fortunately, there was no damage to the product!
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A
Rating: 3 out of 5
delivery time much, much too long...several months...
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Response from tompress.com
Hello, Our apologies, the restocking of spare parts took longer than expected which delayed the dispatch of your order. Fortunately, the parcel was dispatched within 48 working hours. Yours sincerely
A
Rating: 3 out of 5
Due to a management error the pan arrived after the date and I had to buy another one. (double use) I hesitate to recommend, so as not to suffer the same setbacks. Sincerely
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Response from tompress.com
Hello, We are sorry for this inconvenience, the postal services have indeed misdirected the package which caused this delay of 24 hours. Yours sincerely
A
Rating: 3 out of 5
A customer for years, this is the first time that an order placed on May 20 has been received on July 17.
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Response from tompress.com
Hello, We're sorry, this is an exceptional situation and unfortunately some raw materials are particularly difficult to restock. We're doing our best to shorten lead times. Kind regards.
A
Rating: 4 out of 5
Product conforms to my order, delivery in relay point respected. The only drawback is that you can't order less than a kilo.
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A
Rating: 4 out of 5
Delivery a little long (1 month) I had ordered spare parts for a chopper.
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A
Rating: 4 out of 5
Very good telephone reception. The part I was looking for met my expectations. The only negative point was the delivery time, which was initially 3 weeks but was extended by 3 weeks, supposedly due to a shortage of raw materials. However, I was notified by phone in real time when the part was dispatched.
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
Order received promptly as requested
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A
Rating: 4 out of 5
Very well packed and fast delivery
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A
Rating: 4 out of 5
very good product
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A
Rating: 4 out of 5
product conforms, well packed, delivered on time: it's ok
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A
Rating: 4 out of 5
The article is good (except a little small) but delivery time, you have to be patient.
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A
Rating: 3 out of 5
Long delay to receive a damaged can and a pizza peel. Disappointed when up until then I was very satisfied...
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Response from tompress.com
Hello, Sorry for the delay, the production of the shovels and pizza handles is a bit behind schedule. Is the canister usable? Please let us know the details of your delivery at [email protected]. Best regards.
A
Rating: 4 out of 5
No timer, no book to evaluate delivery
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A
Rating: 4 out of 5
The equipment purchased (dehydrator) allows me to dry CB pollen harvested from my hives Thank you very much and see you soon.
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A
Rating: 4 out of 5
It would be nice if the display showed the temperature This is our second sterilizer We took this one with a tap For the tap attachment I thought the nut would be welded and the tap would not be plastic.
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A
Rating: 4 out of 5
Very nice product, very well packaged and protected.
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A
Rating: 4 out of 5
Item conforms . Very well packed. No delay in delivery. Would recommend.
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A
Rating: 4 out of 5
Product conforms, delivery on time. Only one regret, the French instructions are not supplied with the product, you have to call customer service to receive them by email ... these instructions should be systematically supplied with the product!
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A
Rating: 4 out of 5
delivery date announced, not respected (received the next day)
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A
Rating: 4 out of 5
Rien a redire c'est tres bien continuez comme ça
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A
Rating: 3 out of 5
One of the spindle screws is bent Cannot be screwed in
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Response from tompress.com
Hello, I'll pass this on to our customer service immediately. Best regards.
A
Rating: 4 out of 5
2nd purchase of the same product, and disappointed with the quality of this product compared to the 1st. It's crude.
No impact on its effective use.
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No impact on its effective use.
A
Rating: 4 out of 5
Disappointed with the product too long to heat on induction
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Response from tompress.com
Hello, Could you please tell us what was in the sauté pan and the heating time observed? Have a nice day.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Due to a stock shortage the delivery time has been postponed but the article is very good for draining bottles.
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A
Rating: 3 out of 5
Product ordered in April and delivered mid-June. No information about unavailability before the order except the generic mention "delivery within 48h".
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A
Rating: 4 out of 5
Regrets not having any information for over a month 1/2 that one of the elements was unavailable. I had to go to the news. Otherwise nothing to say about the after-sales service, which was subsequently efficient. Trust=effective communication. Sincerely b linder
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A
Rating: 3 out of 5
for the 2nd time I am disappointed with the equipment ordered 1 -- the vacuum machine which gave me a lot of problems ..no longer used... 2 -- the pair of scissors whose thumb ergonomics are lamentable .. but it cuts very well...
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A
Rating: 4 out of 5
Useful hooks for large fish fillets
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