The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
The product originally ordered was not what was delivered. The reference was not in stock, the restocking period was 2 weeks, but after this period no news. I think it's a shame that after 1 month, I had to ask about the new delivery time and repeat this operation 3 times, only to be offered a product after 3 months.
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Acheteur Vérifié
Rating: 4 out of 5
The postwoman was absent when I received the parcel the day before, but brought it back to me the next day.
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Acheteur Vérifié
Rating: 4 out of 5
Reliable service
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Acheteur Vérifié
Rating: 4 out of 5
very good merchandise and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Item as described
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Acheteur Vérifié
Rating: 4 out of 5
Pleasant and professional phone call. Very good quality material. Very satisfied with the site.
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Verifizierter Käufer
Rating: 4 out of 5
Professional handling, good service.
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Acheteur Vérifié
Rating: 4 out of 5
Thanks for the fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
i placed an order in january, some items were not in stock and i was made to wait 3 weeks, then another 6 and another 6. finally i cancelled part of my order after 10 weeks. the items ordered were not exceptional (plastic bins, legumier,...) customer service not very commercial, not very creative, refusal of partial delivery, no commercial gesture.
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Acheteur Vérifié
Rating: 4 out of 5
Not too friendly on the phone.
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Great!
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Acheteur Vérifié
Rating: 4 out of 5
mold chisel; poorly designed and finished product; too much aluminum burr on the rotation axis; jams or comes loose with each mold. everything else in the order is top-notch.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, it's a shame to overcharge for certain products like hoses, which are 2x more expensive, forcing me to change sites. You should be charging the right prices for consumables and for good customers.
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Acheteur Vérifié
Rating: 4 out of 5
The parcel arrived very quickly and in good condition. On first use, a little of the paint peeled off, but the press then worked very well. The only small negative point is that the press was delivered only wrapped in plastic, so it was covered in dust and with a few small scratches.
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Acheteur Vérifié
Rating: 4 out of 5
A lot of waiting because a product was not available. Contact with customer service was very professional and fast. Fast delivery as soon as the product was in stock.
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verified buyer
Rating: 4 out of 5
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
2 months for a small order is a bit much!
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Acheteur Vérifié
Rating: 4 out of 5
Hello everyone, my canister is of very good quality and suits my needs very well.
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Acheteur Vérifié
Rating: 4 out of 5
Nice quality mandolin, tried with apples, 1 mm slices, very good.
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Acheteur Vérifié
Rating: 4 out of 5
So everything went well, nothing to say...
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Acheteur Vérifié
Rating: 4 out of 5
All fine, except for the lid, which is broken in one corner.
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Acheteur vérifié
Rating: 4 out of 5
Delivery time may be a little long, but it was announced when I ordered and was certainly respected. I'm happy with this service.
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Acheteur Vérifié
Rating: 4 out of 5
not very well received on the phone
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery problem due to the post office for which Tom Press is not responsible Otherwise perfect product I recommend
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Acheteur Vérifié
Rating: 4 out of 5
A very large box given the volume of the products, but nothing damaged or broken, so nothing to complain about!
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Acheteur Vérifié
Rating: 4 out of 5
good stuff
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Acheteur Vérifié
Rating: 4 out of 5
Bag a little too short... 50 centimeters would be perfect for filet mignon !!!
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Acheteur Vérifié
Rating: 4 out of 5
delivery conforms, but not yet in use. To be seen
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Acheteur Vérifié
Rating: 4 out of 5
You had indicated 2 weeks before receiving the products and in the end I waited 6 weeks...
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Response from tompress.com
Hello, Our apologies, production and restocking are still affected by the crisis situation. Kind regards.
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Acheteur Vérifié
Rating: 4 out of 5
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
perfect
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Acheteur Vérifié
Rating: 4 out of 5
Shame: a big delay in delivery due to one item being out of stock! Otherwise, everything else is fine.
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Acheteur Vérifié
Rating: 3 out of 5
Disappointed ... of course it's a second hand oak and you can't have a perfect product . However, there are many imperfections and a very red color all over the middle of the barrel. So a major stripping is in order. I didn't expect so much work to be done on the product, it was delivered quickly and dropped off inside my home. I really appreciated it.
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Acheteur Vérifié
Rating: 3 out of 5
delivery much too long 4 weeks
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the responsiveness and delivery times. The product is as expected. The closure of the cap is a little resistant however...
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Acheteur Vérifié
Rating: 4 out of 5
Very
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Acheteur Vérifié
Rating: 4 out of 5
very good site, despite an inefficient search engine if you don't have the paper catalog
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery and receipt of the parcel in very good condition! I didn't need to contact customer service, so I'm fine with that! One disappointment to note, I thought the book was illustrated, which is not at all the case, so perhaps consider making some visuals of the book available on the article page! That doesn't prevent me from recommending purchases via this site!
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