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A
Rating: 4 out of 5
Very good product
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
This grinder makes applesauce! It keeps clogging up and the hopper is too hard to put back in place. Disappointed
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Response from tompress.com
Hello, one of our advisers can help you with your appliance. Please do not hesitate to contact them on 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 3 out of 5
1 month wait between order and delivery...
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A
Rating: 3 out of 5
Hello, ordered November 11, 2020 received January 21, 2021 too long delivery disappointed
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A
Rating: 3 out of 5
Over 2 months to receive 5 kg of nitrite salt.
No message to inform me of a delayed delivery. In short, very average.
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No message to inform me of a delayed delivery. In short, very average.
A
Rating: 4 out of 5
The jar looks great, I'm looking forward to trying it!
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A
Rating: 3 out of 5
If I could put 0 I would have put it. Defective product I do not understand between the video and what I have nothing goes.
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Response from tompress.com
Hello, contact our customer service department on 05 63 71 44 99 or [email protected], they will guide you through the use of your steam juice extractor. Best regards.
A
Rating: 4 out of 5
perfect as usual
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A
Rating: 4 out of 5
Merchandise. Very good advice and delivery
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A
Rating: 4 out of 5
reactivity very good
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
simple fast efficient delivery meets expectations
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A
Rating: 3 out of 5
Is the leaky cork a concept? No indications to remedy this...
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Response from tompress.com
Hello, Put the wooden faucet in place and let the wood "swell" for at least 3 to 4 days (until the leaks disappear completely) in a basin of water. Best regards."
A
Rating: 4 out of 5
Products completely met my expectations. Carefully packaged but delivery time too long... several weeks....
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A
Rating: 4 out of 5
Long delivery times for this equipment
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Fine as usual. Thank you
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A
Rating: 3 out of 5
delivery too long and material not available .
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A
Rating: 4 out of 5
As the manufacturer has trouble supplying TomPress, I was delivered 1 month after my order, without customer service bothering to keep me informed. This stone transforms pizza baking, the dough cooks instantly but remains soft with beautiful air bubbles. Remember to sand the peel with very fine sandpaper or the blade of a razor knife."
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Response from tompress.com
because otherwise it hangs up a bit."
A
Rating: 4 out of 5
I haven't made a sausage yet, I'll do a post next time.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Good overall, thank you.
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A
Rating: 4 out of 5
Oversized packaging for the size of the product. Waste of paper out of all proportion to the size and relative fragility of metal cake moulds.
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A
Rating: 4 out of 5
All in all satisfactory, except for the delivery, which took a little too long.
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A
Rating: 4 out of 5
delivery delayed for unknown reasons?
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A
Rating: 4 out of 5
Received in good condition. We usually used a 32 chopper borrowed from a friend, and with this n°22 chopper we didn't feel like we were spending any more time making our 2 annual pigs! The equipment seems to be of high quality.
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A
Rating: 4 out of 5
nothing to say, very good service.
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A
Rating: 3 out of 5
Order placed on 25/11. No news, reminder on 10/12. One of the products was out of stock, restocked the following week, reminded again at the beginning of January and suggested another product, order received promptly. Order received promptly afterwards. Review communication if product missing, to modify order if necessary. I had to buy from another supplier.
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A
Rating: 4 out of 5
I received an e-mail telling me that my parcel had left, when I wanted to track my parcel it didn't work and when I received it I realized that it had been shipped 3 days after I received the e-mail. I would have preferred to receive confirmation of shipment only when it was actually dispatched.
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A
Rating: 4 out of 5
Book translated from an American work. Interesting for those unfamiliar with smoking techniques.
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C
Rating: 4 out of 5
There was a small problem ... but talking to support resolved it with kindness and courtesy
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Can do better in terms of time between order and delivery. Apart from that, very good
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A
Rating: 4 out of 5
Very fast delivery. The granulometry of the sawdust is rather all in 2.5 too bad, I had to mix it with a base I had for it to work.
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A
Rating: 3 out of 5
Not much explanation for practice. The first results are not worth the price of the product.
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Response from tompress.com
Hello, you'll find all our advice on pushers online here: https://www.tompress.com/A-10006100-tout-savoir-sur-les-poussoirs-a-viande.aspx Please don't hesitate to contact our customer service department on 05 63 71 44 99 or [email protected] for advice. Best regards.
A
Rating: 3 out of 5
I'm having a problem with my thermometer, which isn't working. Since the 1st call on December 30th, an e-mail on January 4th and another call on January 7th, I'm still waiting to find out what to do to finally get help. I think that's a long time.
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Response from tompress.com
Hello, We have arranged for the item to be returned, and are waiting for it to be replaced or repaired, depending on the tests carried out. Best regards.
A
Rating: 4 out of 5
Okido
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A
Rating: 4 out of 5
Hello, the delivery times were a bit elastic (+50%) and the packaging was a bit inadequate (undignified?) for equipment of this price (a few pieces of expanded polystyrene and a few strands of kraft paper). As a result, the cardboard box was open (although nothing was missing) and the case of the épépineuse was scratched. Nothing serious, it works but it doesn't give confidence for a next order! What a shame!
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A
Rating: 4 out of 5
Very good material but product indicated available, no news... I sent an email and was told that the product was out of stock.
Delivery took 3 weeks
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Delivery took 3 weeks
A
Rating: 4 out of 5
Great product!
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