English 
Français 
Italiano 
Deutsch 
Nederlands 
B
Rating: 4 out of 5
Good
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
GOOD
Translated reviews
L
Rating: 4 out of 5
Everything went well, except that the Post did not inform me that the package had arrived. Fortunately, I called you, it was you who informed me. Best regards,
Translated reviews
A
Rating: 4 out of 5
Nothing to report
Translated reviews
M
Rating: 3 out of 5
More than 4 weeks without news, then I had to send a message after this time for the order to be shipped... One part out of the 12 was broken.
Translated reviews
P
Rating: 4 out of 5
Satisfied
Translated reviews
G
Rating: 4 out of 5
nothing to report
Translated reviews
A
Rating: 3 out of 5
Order error but resolution in progress
Translated reviews
N
Rating: 4 out of 5
Just delivery a bit long
Translated reviews
D
Rating: 3 out of 5
Products conform but a lot of delay in delivery due to poor choice of provider. Do not have it delivered by Chronopost due to lack of seriousness.
Translated reviews
P
Rating: 4 out of 5
Everything was in line with my expectations but it is a pity that the delays for some items were 8 to 10 weeks instead of the 4 announced.
Translated reviews
Y
Rating: 3 out of 5
Disappointed, more than 2 months for an order postponed week after week. Let's hope this doesn't become usual!!! Best regards.
Translated reviews
G
Rating: 4 out of 5
Very fast
Translated reviews
P
Rating: 4 out of 5
very satisfied
Translated reviews
J
Rating: 4 out of 5
very well packaged. Instructions and manual leave something to be desired
Translated reviews
G
Rating: 4 out of 5
VERY GOOD DELAY very long. Order in July and received in November without any message in between
Translated reviews
G
Rating: 4 out of 5
Delivery time of 2 months but good quality of customer service and products
Translated reviews
V
Rating: 3 out of 5
I thought it was made of fabric but it's my fault
Translated reviews
P
Rating: 4 out of 5
repair compliant and warranty applied
Translated reviews
M
Rating: 3 out of 5
1st fantastic experience .... several ++ captivated mice! But today, big flakes, they come to eat the cheese, and run away!!! What to do??? Thank you for your advice
Translated reviews
J
Rating: 3 out of 5
Blades correspond to the order; 2 months for delivery!
Translated reviews
G
Rating: 4 out of 5
Nothing to say everything is perfect
Translated reviews
C
Rating: 4 out of 5
Thank you, Good product
Translated reviews
B
Rating: 4 out of 5
Happy but the order was on hold due to a missing item. A phone call to inform the customer would be nice. Everything was sorted out after a call from my side
Translated reviews
A
Rating: 4 out of 5
No feedback on usage as not yet put into service. I received the satisfaction questionnaire before receiving the item which arrived after the scheduled date. Material well packaged and arrived in good condition
Translated reviews
D
Rating: 3 out of 5
Some products were not available. I only received part of it. I don't know if the missing product will be sent to me. Please cancel it.
Translated reviews
Response from tompress.com
Hello Daniel,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive your entire order. We invite you to contact our customer service to clarify the situation regarding the missing product and to proceed with the cancellation if necessary. Your satisfaction is our priority, and we are doing our best to improve our service.
Best regards,
The Tompress team
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive your entire order. We invite you to contact our customer service to clarify the situation regarding the missing product and to proceed with the cancellation if necessary. Your satisfaction is our priority, and we are doing our best to improve our service.
Best regards,
The Tompress team
T
Rating: 4 out of 5
The catalog should be free
Translated reviews
P
Rating: 3 out of 5
The product was damaged, a screw was stuck next to the frame and the back plates were stapled. I repaired it. But it's a shame. I think it was a manufacturing problem. It is true that I did not check the package upon delivery.
Translated reviews
Response from tompress.com
Hello Mr. Rubio,
Thank you for your message. We will forward it to the manufacturer to improve quality.
Best regards.
Thank you for your message. We will forward it to the manufacturer to improve quality.
Best regards.
P
Rating: 4 out of 5
Well received the package on the announced date. And a quality of the ordered products
Translated reviews
B
Rating: 4 out of 5
Hello, order placed at the end of August, received at the beginning of November. A bit long. Otherwise, good product.
Translated reviews
L
Rating: 4 out of 5
Order arrived quickly, shipping costs may need to be reviewed. €6 for an item costing €4
Translated reviews
B
Rating: 4 out of 5
Good
Translated reviews
P
Rating: 4 out of 5
The traps seem good, to see in use. However, compared to an old brand mouse trap (Lucifer) they are not deep enough, so I had to re-drill them by 13 mm and I think it will be more functional
Translated reviews
J
Rating: 4 out of 5
Very satisfied with the product. Perfect services and shipments
Translated reviews
C
Rating: 4 out of 5
Good product, easy to use and clean.
Translated reviews
D
Rating: 3 out of 5
I still have not received the seal. Regards, David Rey.
Translated reviews
V
Rating: 3 out of 5
We discarded 2 capsules out of 60 because they were non-compliant.
Translated reviews
C
Rating: 3 out of 5
Hello, I am making a complaint following the receipt of my order. I received a perishable product at the end of October for a delivery on 23/10. Best regards
Translated reviews
M
Rating: 4 out of 5
Very good device provided you go really slowly to pass fruits like blackberries, otherwise guaranteed blockage! Apart from that, very satisfactory result.
Translated reviews
P
Rating: 4 out of 5
Corresponds to my order however paid €8 to have it express within 48h it's expensive and didn't arrive on time. It should have been delivered on Saturday, the post passes by my place, yet delivered on Monday.
Translated reviews