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A
Rating: 4 out of 5
It's a pity that delivery is inundated with paper advertising as unwelcome as that of supermarkets...
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Delivery time a little long. But the product purchased is of high quality.
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A
Rating: 3 out of 5
disappointed by the shorter sell-by dates than my last order
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A
Rating: 4 out of 5
order quickly delivered, complies with my request, quality products
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A
Rating: 3 out of 5
Failure to meet delivery deadlines
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A
Rating: 4 out of 5
cold reception
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A
Rating: 4 out of 5
Hello, you sent me 5 crates of 60 bottles, whereas the order was for crates of 75 bottles. As for the quality of the crates themselves, I have nothing to complain about, it seems excellent.
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Response from tompress.com
Hello, Do you have 15 floors? Please do not hesitate to contact our customer service department at 0563714499 or [email protected]. Best regards.
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Product conforms to my expectations.
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V
Rating: 4 out of 5
I am satisfied
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A
Rating: 4 out of 5
Average delivery time because product not available as expected. We had to call Tompress to find out. A note from them would have been nice.
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A
Rating: 4 out of 5
short
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A
Rating: 4 out of 5
Good products m
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A
Rating: 4 out of 5
Excellent products. Impeccable packaging. The only problem with delivery is that only the day is specified, but not the time, which means you have to be there all day.
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A
Rating: 4 out of 5
Hello, I find that there's too much play between the screw and the crown of the press's ratchet system. It's a shame that you can't just change the crown.
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A
Rating: 4 out of 5
I'm still waiting for delivery of two bins for storing potatoes.
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A
Rating: 3 out of 5
deliveryman not friendly and in a hurry
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A
Rating: 4 out of 5
Very fast delivery and satisfactory products
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A
Rating: 4 out of 5
Not much more to say
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A
Rating: 4 out of 5
A dented box.
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Response from tompress.com
Hello, is the flavoring still usable? Best regards.
A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
always good products at good prices
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A
Rating: 4 out of 5
One item was unavailable, so the order was postponed, and I didn't see it in the conditions. This was resolved after a phone call to customer service.
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A
Rating: 4 out of 5
Quick handling of my order. The only drawback is that the piece I received was delivered in a simple plastic envelope. A bubble envelope might have been more appropriate to protect it during transport.
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A
Rating: 3 out of 5
chronopost delivery time too long
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A
Rating: 4 out of 5
Content.
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
corks are leaking!
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Response from tompress.com
Hello, Could you please give me more details? I will pass on to customer service so that you can be contacted. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
I did not receive the invoice for the product. There is no advice on how to use the product (especially the first time).
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Response from tompress.com
Hello, Our apologies. I'll send you these items by e-mail immediately. Best regards.
A
Rating: 4 out of 5
dehydrator ordered on August 8, 2020 was to be delivered within 1 week. You didn't mention that it was out of stock. In addition, it was impossible to track my order on my account. I called customer service and they told me that the product I had ordered would be delivered 10 days later.
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A
Rating: 3 out of 5
Invoice debited at the beginning of July, delivery at the end of August, although you announce a direct debit at the time of shipment. This is not correct.
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Response from tompress.com
Hello, Our apologies, we are doing our best to reduce lead times. Kind regards.
A
Rating: 3 out of 5
Corresponds to our expectations. A little complicated to assemble. Interesting recipe booklet.
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A
Rating: 4 out of 5
The products or the speed of delivery: ok. On the other hand, the website is unbearable. My first thought was that it wasn't adapted to tablet format, so I went to a PC and had the same problem. The keyword search doesn't work, you have to go through Google to do the search and then return to the site... no suggestion for a similar product... worse than sncf.
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A
Rating: 3 out of 5
DELIVERY NOT YET RECEIVED no review
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Response from tompress.com
Hello, Your parcel left on 03/09 and was delivered on 04/09. Luc signed for receipt. Best regards.
A
Rating: 4 out of 5
Good address
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A
Rating: 3 out of 5
Nice French fry cutter, but it works very poorly because the slide derails with each potato due to a cruel lack of rigidity in the device.
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Response from tompress.com
Hello, Try reducing the potato by cutting it in 2, if this persists, please contact us again at [email protected] or +33563714499. Best regards.