English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 4 out of 5
first order satisfaction correct delivery times in this period....
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 376 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Order conformed and delivered on time
Translated reviews
A
Rating: 4 out of 5
Very fast delivery, quality and solid material.
Translated reviews
A
Rating: 4 out of 5
not yet used the products.
Translated reviews
A
Rating: 4 out of 5
package mishandled, some parts bent
Translated reviews
A
Rating: 3 out of 5
To be seen in use
Translated reviews
A
Rating: 4 out of 5
We had a delay on the delivery following a restocking, if I had not phoned I would not have known. It would be appropriate to send an email or letter to warn of the delay in delivery, I think .....
Translated reviews
A
Rating: 4 out of 5
Fast delivery not yet tested
Translated reviews
A
Rating: 4 out of 5
Screw caps do not conform
Translated reviews
Response from tompress.com
As soon as you feel resistance, stop immediately, otherwise you risk crushing the lugs. Best regards.
A
Rating: 4 out of 5
it's a pity that the item ordered was out of stock and that the fact was not mentioned when the order was placed. This year's jams will be paraffin-free.
Translated reviews
A
Rating: 3 out of 5
Having encountered a delivery problem, in no way with the carrier, to date I have received no reply to my complaint e-mail.
Translated reviews
A
Rating: 4 out of 5
Very pleased
Translated reviews
A
Rating: 4 out of 5
geodis didn't let us know it was coming...strange oversight! but luckily, I was there....
Translated reviews
A
Rating: 3 out of 5
I received my parcel more than 10 days after ordering.
I would have been better off taking my car to get my product. I would have paid the same price for it, because when you add up your lower base price and the packaging costs plus shipping, you end up paying the same. Hello 48-hour delivery.
Translated reviews
I would have been better off taking my car to get my product. I would have paid the same price for it, because when you add up your lower base price and the packaging costs plus shipping, you end up paying the same. Hello 48-hour delivery.
A
Rating: 4 out of 5
Super
Translated reviews
A
Rating: 3 out of 5
Conforming merchandise. The only fault is that the pump leaks a little when in use.
The big problem was the condition of the parcel on arrival: a deliveryman had opened it over 30 cm to have a look inside if he was interested in the goods! Of course, the man who rang my doorbell guaranteed that it wasn't him... Everything was there, so it's a lesser evil, but it's still unpleasant. Please change carriers.
Translated reviews
The big problem was the condition of the parcel on arrival: a deliveryman had opened it over 30 cm to have a look inside if he was interested in the goods! Of course, the man who rang my doorbell guaranteed that it wasn't him... Everything was there, so it's a lesser evil, but it's still unpleasant. Please change carriers.
A
Rating: 4 out of 5
fast delivery, well packaged product, meets my expectations
Translated reviews
A
Rating: 3 out of 5
the expiration date of the flour is abnormally short Indeed for the order before last it was 9 months and now it is 3 months more you were out of stock I do not understand I am very disappointed I will not be able to use the 40 kg in the expected time given the price of postage orders become too expensive.
Translated reviews
Response from tompress.com
Hello, Our apologies, we are reporting this to our producer. Don't worry, it's only a DLUO and not a DLC. Only exceeding the best-before date involves a health risk. Best regards.
A
Rating: 4 out of 5
Satisfied although the locker presents some lacks of painting but put in a cellar that will not be seen A remark also on the order with an e-mail of thanks but without indicating a delivery period a little too long to wait without news.... in spite of everything I will recommend gladly
Translated reviews
A
Rating: 4 out of 5
I'm very happy.it's a pity that I didn't have the totality of my order which I modified to have the right to my promotion.otherwise for the customer service a liver and fortunately that once I fell on a lady not friendly at all when I inquired about my order which had been made several months ago. This lady told me I was cancelling your order so that was the end of the matter.
Translated reviews
A
Rating: 4 out of 5
Nothing to say: the order was correct
Translated reviews
A
Rating: 4 out of 5
Product comfort as described
Translated reviews
A
Rating: 4 out of 5
Delivery time too long
Translated reviews
A
Rating: 3 out of 5
2 stars on Delivery and customer service because the tracking of parcels does not work, the link is not good, and when we report it, we have the right link but nothing gets better when you reorder!!!!
Translated reviews
A
Rating: 4 out of 5
product problem solved very quickly with olivier very satisfied with product
Translated reviews
A
Rating: 4 out of 5
I noticed a delay in delivery. When I asked how long it would take, I was told that an item was missing, and that they couldn't deliver what wasn't there.
Translated reviews
Response from tompress.com
read the GTC Madame". In the General Terms and Conditions
A
Rating: 4 out of 5
- Delivery postponed by 2 months ...
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
Translated reviews
- Great merchandise: flexible but simple temperature programming, virtually no cleaning, very small folded volume - But the response from customer service (23/07) to whom I asked where the product was made:
C'est une fabrication française. Whereas it's made in China under an American license."
A
Rating: 3 out of 5
Item received two months after order (initial delay 2 weeks), no spontaneous communication from the store to warn of the delay.
Translated reviews
A
Rating: 3 out of 5
The rack must be fixed to a wall to avoid any risk of tipping over, especially if the bulk of the bottles are stored on its upper part. In addition, the spaces where the bottles are placed are not well arranged to allow them to be stored head to foot correctly.
Translated reviews
A
Rating: 4 out of 5
On the whole, everything went very smoothly from order to delivery. One small point of improvement concerned the packaging of the Electric Fruit and Tomato Press n°5. Some of the accessories were not sufficiently packed, and with transport marks and a few small dents were visible (probably due to transport and the shock between the large motor and the accessories).
Translated reviews
A
Rating: 3 out of 5
Hello it's been several years since we discovered your site and bought several products I had to recreate an account because we were not recognized Your products are good quality Not necessarily the cheapest on the market but good quality But do something with the delivery is even less than zero not helpful liar and unprofessional
Translated reviews
A
Rating: 4 out of 5
WELL
Translated reviews
A
Rating: 4 out of 5
Very friendly customer service: due to a supply problem, understandable during the Covid, the product arrived a few months after the order on the site. Customer service waited until we were back from vacation to initiate delivery.
The product itself: I had to screw back the latch, which was badly positioned to close the door, and straighten one of the hinges.
Translated reviews
The product itself: I had to screw back the latch, which was badly positioned to close the door, and straighten one of the hinges.
A
Rating: 4 out of 5
Hello Tom ptess I regret one thing delivery is too slow
Translated reviews
A
Rating: 4 out of 5
not yet received colissimo delivery problem thank you
Translated reviews
A
Rating: 4 out of 5
Time-consuming delivery.
Translated reviews
A
Rating: 4 out of 5
super store, fast and efficient service.
Translated reviews
A
Rating: 3 out of 5
When I ordered, the delivery time was about 10 days, but it took 3 weeks to ship. 2 screws were missing on delivery. They were sent to the billing address instead of the delivery address. A phone call to ask where to deliver them would have avoided this inconvenience as well as the extended restocking time. Otherwise, the smoker is as functional as ever.
Translated reviews
A
Rating: 4 out of 5
Hello, do you have the same terrine in a larger size? Best regards.
Translated reviews
A
Rating: 4 out of 5
Parcel problem satisfactorily solved by your services
Translated reviews