Customer reviews of tompress.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 21 570 published reviews

Summary of reviews

The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
I'm not sure of the accuracy of the temperatures displayed.
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Acheteur Vérifié
Rating: 4 out of 5
Very good equipment as usual. The description corresponds well to the product. Easy to use and secure. Easy to clean.
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Acheteur Vérifié
Rating: 3 out of 5
nothing to say corurante order
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Compratore Verificato
Rating: 4 out of 5
Very happy on delivery, fast and very professional and present assistance. The goods received I expected something more sincerely, hive corners missing roof not stable and anti-Varroa plate non-existent. Quality price very disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the product
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Acheteur Vérifié
Rating: 4 out of 5
delivery and compliant product
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Acheteur Vérifié
Rating: 3 out of 5
I ordered and received my order almost 1 month later.
I am disappointed overall even though the products ordered are of good quality.
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Acheteur Vérifié
Rating: 3 out of 5
Time for delivery
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Acheteur Vérifié
Rating: 3 out of 5
delivery: as always, the post office is very slow and very expensive.
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Acheteur Vérifié
Rating: 4 out of 5
Ras everything was fine thank you
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Acheteur Vérifié
Rating: 4 out of 5
Remarkable customer management from SOPHIE
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Acheteur Vérifié
Rating: 4 out of 5
La Poste is not an ideal delivery method for Belgium.
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Acheteur Vérifié
Rating: 3 out of 5
customer for 8 years
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Acheteur Vérifié
Rating: 4 out of 5
Fast service tresbibproduct
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time not respected + 8 weeks compared to what was planned Otherwise the dough machine works very well. I tried the spinach raviolini, but couldn't get the filling right. I'll get the hang of it in time.
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Acheteur Vérifié
Rating: 4 out of 5
products as described
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Acheteur Vérifié
Rating: 3 out of 5
When you order a delivery, the shipping is included in the price. If any items are missing, I don't see why you have to pay twice for the delivery ???????????????
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Response from tompress.com
Hello, there is only one shipment per order. If some items are not available in stock, please take into account the delay for the shipment of your order. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
The spatula looks more like a beater than a spatula! the photo is not good! Otherwise to be seen in use...
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Acheteur Vérifié
Rating: 4 out of 5
Very long delivery time ( 8 weeks ! ).
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Acheteur Vérifié
Rating: 4 out of 5
Delivery time was very good, no negative surprises this time with last year a late delivery due to the supplier .
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I propose a small modification to facilitate the filling of the press: fix the 2 columns on the base with 2 additional nuts hidden in the aluminum tubes and put wing nuts at the top of the crossbar; thus, one can remove the piston and the crossbar and easily fill the press. Also find a system which prevents the tank from turning on the base...
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Acheteur Vérifié
Rating: 4 out of 5
Very good, just as I expected.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, package not received
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Acheteur Vérifié
Rating: 3 out of 5
No delivery with Chrono post
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Acheteur Vérifié
Rating: 4 out of 5
Long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
Fast delivery and very nice product I recommend
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Acheteur Vérifié
Rating: 4 out of 5
20 days for delivery, for an item in stock, is too long.
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Acheteur Vérifié
Rating: 4 out of 5
Items as ordered. Good follow-up. Delivery a little slow, but that's probably due to the situation.
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Acheteur Vérifié
Rating: 4 out of 5
Order/delivery time too long but good follow-up. Very good product
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Acheteur Vérifié
Rating: 4 out of 5
Good quality product
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
because of the covid we had to wait 2 months to receive the order a commercial gesture would have been welcome
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Acheteur Vérifié
Rating: 4 out of 5
Delivery in two months, too bad this was not specified when ordering
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Acheteur Vérifié
Rating: 4 out of 5
Hello unfortunately the button was broken
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Response from tompress.com
Hello, I invite you to contact our after-sales service to report this incident at [email protected] or +33563714499. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Ras
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Acheteur Vérifié
Rating: 4 out of 5
Very disappointing delivery service. Stop the post office
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Acheteur Vérifié
Rating: 4 out of 5
Good product
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Acheteur Vérifié
Rating: 3 out of 5
Chronopost didn't send me an email to let me know my parcel had arrived. I don't question the product, but the rest. I recommend tompress with an 8 (I can't validate the note).
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Acheteur Vérifié
Rating: 4 out of 5
Disappointed. most of the pits remain in the cherries!!!!
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Response from tompress.com
Hello, Is the tab positioned correctly? Aren't they too ripe? Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Well, too bad the rolling mill didn't go so fast. Do you give discounts to customers who are thinking of buying other items (lava stone and maybe more, I also make jars and vacuum-packed preserves and I want to smoke even though I'm clutching my barbecue)?
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Response from tompress.com
Hello, Please do not hesitate to contact our customer service department on 05 63 71 44 99 or [email protected] to discuss your requirements. Best regards.