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A
Rating: 4 out of 5
cde confirmed and on time no particular problem
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 568 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Hello, I received my stove order but there is a black film when I wash it. Can you please help me?
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Response from tompress.com
Hello, please send us a photo to [email protected]. Best regards.
A
Rating: 4 out of 5
Very good product Meets my expectations
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A
Rating: 4 out of 5
Cost too high. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
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A
Rating: 3 out of 5
Very disappointed with the after-sales service: the product is out of stock, the restocking times have been delayed, okay, no worries, I'll wait... Except that I had no news, it was up to me to call several times to find out the restocking times and they couldn't tell me for sure when the parcel was going to be delivered... I waited 2 months before receiving it.
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A
Rating: 3 out of 5
Shipping took too long. 10 days after my order, my payment had still not been processed. Customer service was supposed to get back to me, but never did, so I had to send an e-mail to receive my product.
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A
Rating: 4 out of 5
Quality product
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A
Rating: 4 out of 5
delivery a little long but given the current circumstances it is normal, good product received
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A
Rating: 4 out of 5
late delivery due to exceptional situation
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A
Rating: 4 out of 5
Excellent customer service!
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Products conform to my order. But for delivery, Chronopost, as usual, is pitiful. They show great ingenuity to make customers' lives miserable. In this case, no pick-up delivery. I went to pick it up in a remote area 20 kms from home. Waiting outside in a queue (virus obliges). Colissimo is less rotten, that's for sure.
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A
Rating: 4 out of 5
No problem as usual
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A
Rating: 4 out of 5
Super effective product. 2 in 1.
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A
Rating: 4 out of 5
The pellet tongs are of only "average" workmanship, which detracts from the overall rating. I would have preferred stainless steel, or at least that the material be mentioned. In this case, it's a combination of materials that I wouldn't call very noble.
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A
Rating: 4 out of 5
Serious and fast
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A
Rating: 3 out of 5
Delivery time a bit long considering that the item was supposed to be in stock when ordered. Price a bit high for plastic and not degressive in relation to the number.
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Fast delivery Small error in order quickly corrected Good product
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A
Rating: 4 out of 5
Delivery on time, product arrived undamaged.
Cake production resumed.
Keep this address !!!!!
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Cake production resumed.
Keep this address !!!!!
A
Rating: 3 out of 5
Not fast despite extra delivery charges
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A
Rating: 4 out of 5
ok for the order. we'll wait to see how it's used
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A
Rating: 4 out of 5
material conforms to what was requested. reliable packaging and delivery on time. RAS Thank you Tompress.
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Response from tompress.com
With pleasure! Have a nice day.
A
Rating: 3 out of 5
i've placed several orders at the same time on different sites and, sorry, the post office really doesn't deliver. others have delivered within 48 hours, but for your delivery method that's far from being the case. what's more, the parcel tracking procedures are not respected. nothing between the drop-off at the post office and the arrival. too bad for the public service""
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A
Rating: 4 out of 5
Unfortunately, due to containment, the parcel arrived too late ( 7 days ) However, other orders placed at the same time, arrived after three days. ( Other delivery service )
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A
Rating: 4 out of 5
thank you
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Response from tompress.com
With pleasure, see you soon.
V
Rating: 4 out of 5
One edge strip broken...
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Response from tompress.com
Please send the photos to [email protected]
A
Rating: 3 out of 5
Very disappointed. It says antiadhesive when it's not the case at all...
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Response from tompress.com
You still need to flour the dough well, as it's not compact and can get lodged in the perforations before the crust has formed.
A
Rating: 4 out of 5
long delay after the corona?
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A
Rating: 4 out of 5
Very happy with the sign. Serious and competent. Thank you very much.
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C
Rating: 4 out of 5
Delivery was late but justifiable given the time of covid-19 emergency.
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A
Rating: 4 out of 5
Known for years!!! The quality is always there...
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Ras
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A
Rating: 4 out of 5
in the current context, delivery was made on time and on budget.
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A
Rating: 4 out of 5
Received fairly quickly. Not used yet but will come back for a review.
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C
Rating: 4 out of 5
The product is excellent, since I use it bread and pizza succeed me like never before. The delivery time was a little long but given the time I don't think it is attributable to the company. A little too high the shipping costs. I haven't needed the assistance so I can't give a rating.
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A
Rating: 4 out of 5
My only regret is that there is no information or instructions on how to use this product, so I haven't used it yet.
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Response from tompress.com
Hello, Our apologies. I will send you the necessary information by e-mail. Best regards.
A
Rating: 4 out of 5
Thank you
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Response from tompress.com
We look forward to hearing from you! See you soon.
A
Rating: 4 out of 5
short
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