The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
No feedback on usage as not yet put into service. I received the satisfaction questionnaire before receiving the item which arrived after the scheduled date. Material well packaged and arrived in good condition
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Daniel B.
Rating: 3 out of 5
following a purchase from 07/11/2025
Some products were not available. I only received part of it. I don't know if the missing product will be sent to me. Please cancel it.
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Response from tompress.com
Hello Daniel,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive your entire order. We invite you to contact our customer service to clarify the situation regarding the missing product and to proceed with the cancellation if necessary. Your satisfaction is our priority, and we are doing our best to improve our service.
Best regards,
The Tompress team
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Thierry D.
Rating: 4 out of 5
following a purchase from 07/11/2025
The catalog should be free
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Philippe R.
Rating: 3 out of 5
following a purchase from 06/11/2025
The product was damaged, a screw was stuck next to the frame and the back plates were stapled. I repaired it. But it's a shame. I think it was a manufacturing problem. It is true that I did not check the package upon delivery.
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Response from tompress.com
Hello Mr. Rubio,
Thank you for your message. We will forward it to the manufacturer to improve quality.
Best regards.
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Patrick T.
Rating: 4 out of 5
following a purchase from 02/11/2025
Well received the package on the announced date. And a quality of the ordered products
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Berthelot D.
Rating: 4 out of 5
following a purchase from 02/09/2025
Hello, order placed at the end of August, received at the beginning of November. A bit long. Otherwise, good product.
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Ludovic R.
Rating: 4 out of 5
following a purchase from 28/10/2025
Order arrived quickly, shipping costs may need to be reviewed. €6 for an item costing €4
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Bernard F.
Rating: 4 out of 5
following a purchase from 15/10/2025
Good
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Pascal T.
Rating: 4 out of 5
following a purchase from 26/10/2025
The traps seem good, to see in use. However, compared to an old brand mouse trap (Lucifer) they are not deep enough, so I had to re-drill them by 13 mm and I think it will be more functional
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Joël T.
Rating: 4 out of 5
following a purchase from 24/10/2025
Very satisfied with the product. Perfect services and shipments
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Claude D.
Rating: 4 out of 5
following a purchase from 15/10/2025
Good product, easy to use and clean.
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David R.
Rating: 3 out of 5
following a purchase from 20/10/2025
I still have not received the seal. Regards, David Rey.
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Véronique P.
Rating: 3 out of 5
following a purchase from 20/10/2025
We discarded 2 capsules out of 60 because they were non-compliant.
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Christophe M.
Rating: 3 out of 5
following a purchase from 07/09/2025
Hello, I am making a complaint following the receipt of my order. I received a perishable product at the end of October for a delivery on 23/10. Best regards
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Marie-Françoise P.
Rating: 4 out of 5
following a purchase from 14/10/2025
Very good device provided you go really slowly to pass fruits like blackberries, otherwise guaranteed blockage! Apart from that, very satisfactory result.
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Pascaline S.
Rating: 4 out of 5
following a purchase from 16/10/2025
Corresponds to my order however paid €8 to have it express within 48h it's expensive and didn't arrive on time. It should have been delivered on Saturday, the post passes by my place, yet delivered on Monday.
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Jean Luc S.
Rating: 4 out of 5
following a purchase from 24/09/2025
very nice product. Impeccable delivery and very well packaged. Just a pity about the lack of information on shipping.
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Françoise B.
Rating: 4 out of 5
following a purchase from 04/10/2025
A well-appreciated tool. Setting up the grid requires strength (difficult for me) but once set up, what a pleasure for pureed corms, quince, and apples.
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Francois Z.
Rating: 4 out of 5
following a purchase from 09/10/2025
Great
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Dominique M.
Rating: 4 out of 5
following a purchase from 12/10/2025
Hello, perfect I recommend Best regards
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Denis B.
Rating: 4 out of 5
following a purchase from 08/10/2025
Good
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Jean L.
Rating: 4 out of 5
following a purchase from 05/10/2025
Good equipment
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Jacques W.
Rating: 4 out of 5
following a purchase from 07/10/2025
Order received quickly
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Patrick C.
Rating: 4 out of 5
following a purchase from 26/09/2025
well received, I don't know if there is the exact quantity, I would have preferred to have in a pack of 100 capsules rather than all in the box. but I trust you on the quantity
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Claude M.
Rating: 4 out of 5
following a purchase from 26/09/2025
excellent
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Françoise V.
Rating: 4 out of 5
following a purchase from 26/09/2025
Thank you very much
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Gaellic L.
Rating: 3 out of 5
following a purchase from 26/09/2025
The delivery times within 24H were not respected.
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Martine P.
Rating: 4 out of 5
following a purchase from 17/09/2025
Perfect
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Regis T.
Rating: 4 out of 5
following a purchase from 04/09/2025
Package undamaged and received within a correct timeframe
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Alain A.
Rating: 4 out of 5
following a purchase from 15/09/2025
in line with expectations, on time, very good. See you soon
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Alain T.
Rating: 4 out of 5
following a purchase from 05/09/2025
In line with my expectations
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Rudy S.
Rating: 4 out of 5
following a purchase from 09/09/2025
I really love Tom Press, I give it 4 stars because the products and everything I need regarding cooking can be found there, that said, I don't give five stars because in my opinion, the prices are too high! I know that quality comes at a price but within certain limits. However, I still recommend it.
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Anne Marie M.
Rating: 4 out of 5
following a purchase from 28/07/2025
Happy with the purchased products. However, a 2-month wait is a bit long. On the other hand, I had taken the necessary steps for a change of address and it was delivered to my old address. So an additional wait.
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Nicole B.
Rating: 3 out of 5
following a purchase from 07/09/2025
I did not receive what I ordered beef intestines instead of pork or lamb I made a complaint to customer service I have no response
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Frederic C.
Rating: 4 out of 5
following a purchase from 04/09/2025
Very good
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Didier M.
Rating: 4 out of 5
following a purchase from 03/09/2025
Good product that meets my expectations
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Emmanuelle B.
Rating: 4 out of 5
following a purchase from 04/09/2025
Not very clear between delivery address and billing address, so the package I was supposed to give arrived at my place, too bad but not a big deal otherwise everything is good and fast
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Mylène S.
Rating: 4 out of 5
following a purchase from 02/09/2025
very good. thank you
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Michel M.
Rating: 4 out of 5
following a purchase from 30/08/2025
The delivery person dropped the package 600 meters away in another street. It was brought back to me. For the thorny one, I pressed the tomato waste and recovered 1L from 9L of juice, see you soon.
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Stéphane D.
Rating: 4 out of 5
following a purchase from 31/08/2025
R
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