The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Order placed in autumn, delivery scheduled for early January, then postponed until February (I was getting impatient, and that's when I was told that the deadline had been postponed again). All I got for my patience was a 1.50 euro gift voucher, which I really didn't think was very much...
However, this is the first time I've been disappointed... and I do hope it's the last!
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Acheteur Vérifié
Rating: 3 out of 5
big problems with delivery times and damage to a product on delivery, but good reactivity.
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Acheteur Vérifié
Rating: 4 out of 5
Interesting site, fast delivery, I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
Not
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Acheteur Vérifié
Rating: 4 out of 5
Order received late because some products were not in stock, I had to cancel some to receive my order.
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Acheteur Vérifié
Rating: 4 out of 5
Fast, neat package
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Acheteur Vérifié
Rating: 3 out of 5
The goods were not delivered to the planned relay point. It's up to me to call the colissimo service several times and to go to my local post office twice because your customer service is not responsible once the parcel has been dispatched.
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Acheteur Vérifié
Rating: 3 out of 5
the delivery was correct, but 2 bottles were broken.
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Response from tompress.com
Hello, We were not aware of this, we request the receipt of reserves to the carrier. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
good product, but the wheels are a bit fragile and you have to choose the holes for the axle carefully, but the holes are poorly distributed (spacing). Otherwise, it's the best seeder I've tried so far (a bit expensive, though).
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Acheteur Vérifié
Rating: 4 out of 5
Shipping costs a little too high, especially for a small cleaver blade... and catalog shipping is mandatory, everything is on the site, so it's useless...
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Acheteur Vérifié
Rating: 4 out of 5
Ras
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Acheteur Vérifié
Rating: 4 out of 5
GOODS ARRIVED ON TIME . GOOD QUALITY OF PACKAGE .
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Acheteur Vérifié
Rating: 4 out of 5
GOOD PRODUCT
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Acheteur Vérifié
Rating: 3 out of 5
The lid does not close easily. Could be better designed.
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Acheteur Vérifié
Rating: 3 out of 5
product does not conform to the technical data sheet. the product was supposed to be 4 cm high, which I absolutely needed, but it's only 3.7 cm. sent an e-mail, no answer LAMENTABLE Sincerely ANDRE BERGER
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Response from tompress.com
Hello, We received your e-mail and replied on 11/02 and are awaiting your reply. I am sending you the e-mail of 11/02. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I find the product a little light, but that's not your fault. As an anecdote, I've had pots and pans from the boat France in my hands. Otherwise, everything went well. The catalog makes me dream Olas for irrigation, vacuum lid
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
bjr not at all happy with the delivery delivered to the wrong address
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Response from tompress.com
Hello, I see that you have collected the parcel directly from the carrier. Please let us know about your delivery experience by emailing [email protected] or calling 05 63 71 44 99. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
very good products true to my order
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Acheteur Vérifié
Rating: 4 out of 5
The lack of availability of certain products means that shipping is slowed down, which is a real shame... but you're informed from the outset.
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Acheteur Vérifié
Rating: 4 out of 5
fast, well packed, nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
Very good products fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
parts conform to my expectations, parcel received in good condition as well as its contents.
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I received the parcel 1 hour after my first evaluation.
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery, good choice of products on the site, but the quality of the vacuum-packed bags from the previous order was very average More than half of the fish vacuum-packed for freezing was no longer vacuum-packed at the time of consumption ... I'm waiting to see how this new delivery will fare in terms of bag tightness ...
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Acheteur Vérifié
Rating: 4 out of 5
For REBER support, it seems to me that the link with the manufacturer is missing... You shouldn't sell what you have in stock, but what the customer wants (ref REBER INOX manual chopper 10 INOX).
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Acheteur Vérifié
Rating: 4 out of 5
conforming merchandise and delivery ahead of schedule
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Acheteur Vérifié
Rating: 4 out of 5
short
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Acheteur Vérifié
Rating: 4 out of 5
Despite a small problem with the carrier for the first time, customer service was able to do what was necessary and the re-delivery was made quickly and without problems. The products are of good quality and very well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
I received the box well blown up. I am puzzled by the handling of the parcels.
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Acheteur Vérifié
Rating: 4 out of 5
it corresponded to what I had ordered well
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Acheteur Vérifié
Rating: 3 out of 5
wanted bf rights
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Acheteur Vérifié
Rating: 4 out of 5
Pleasant service
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Acheteur Vérifié
Rating: 4 out of 5
I love making my own charcuterie with free-range pork and good products from you.
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Acheteur Vérifié
Rating: 4 out of 5
Why put so much documentation in the parcels? It's not interesting and it pollutes for nothing, which is a real shame.
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Acheteur Vérifié
Rating: 4 out of 5
Fine
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Acheteur Vérifié
Rating: 4 out of 5
very good device
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Acheteur Vérifié
Rating: 3 out of 5
Hello What's the point of putting a phone number on the delivery if the driver leaves a notice if he doesn't feel like using it when he arrives? I called the delivery service to make a new delivery the next day with a paid call, even though I was there on the day of delivery. Thank you very much.
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Response from tompress.com
Hello, Thank you for this clarification and we will inform the transport company. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery a little long but justified because an item was missing
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