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A
Rating: 4 out of 5
continue like this c d l t
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 567 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Ras
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A
Rating: 3 out of 5
the quality of the products is not in question, it's the management of orders in the event of a product delay that is catastrophic: if a product is out of stock or being restocked, you have to pay twice for shipping costs, and therefore pay for the company's logistical shortcomings .....
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A
Rating: 4 out of 5
satisfied
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A
Rating: 3 out of 5
The chopper I ordered did not live up to my expectations. Ineffective endless screw.
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Response from tompress.com
What's wrong with the chopper? Maybe it's the cutter or the grid that you just need to adapt to your use. Please contact us at 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
CLEAR
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A
Rating: 4 out of 5
Informed by email of delivery progress. Very responsive service.
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A
Rating: 4 out of 5
Received and conformed. Badly packed, depalletized, but not damaged.
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Rating: 4 out of 5
the delivery system is not the most optimal for the customer. you have to make an appointment with geodis to block a date. in addition, delivery takes a whole day, so it's not compatible with our working days, especially as there are no Saturday deliveries.
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A
Rating: 4 out of 5
Hello The vacuum packing machine works very well. I only regret that there is no tuto or Video demonstration of how the machine works. Demonstration tutorials would greatly improve your website.
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A
Rating: 3 out of 5
The casing is as described and of good quality, however in the tompress advice it is said that with this type of casing it is possible to stuff more than 16kg of meat with 4 meters, but I received 5 meters and was barely able to stuff 7kg and yet I made long lengths to avoid losing space with the knots.
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Response from tompress.com
Hello, this is just an estimate, the amount of mix will vary depending on the cutting and embossing. It's important to pack well to get the most out. Best regards.
A
Rating: 4 out of 5
package arrived in good condition. Fast delivery. satisfied
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Rating: 4 out of 5
Articles in very good condition without breakage glass bottle a little sad not to have received e-mail when the package arrived at the post point
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A
Rating: 4 out of 5
Easy ordering and very fast delivery. Bravo
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A
Rating: 4 out of 5
Very good product
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V
Rating: 3 out of 5
The delivery with DPD was poor and very delayed, annoying.
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A
Rating: 3 out of 5
Very good
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A
Rating: 4 out of 5
Small delivery problem (wrong location and the delivery company didn't provide me with the code to remove the coli). Apart from that, the pan oozes quality, and potting is child's play (under parental supervision). I've only had it a few days, but it's already not catching on at all, and works wonders on everything I've tried.
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Rating: 4 out of 5
Delivery is a problem with this company, parcels have to be picked up at a relay point, it's unacceptable to pay for home delivery and have to go somewhere else. On the other hand, good products, to be recommended.
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V
Rating: 4 out of 5
Unfortunately, some of the ordered smoke chips have spread throughout the package because the bag has an opening at the front that should have been taped up before shipping.
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Response from tompress.com
Hello, we apologize, we will be more vigilant. Best regards
A
Rating: 4 out of 5
very disappointed with the carrier who leaves the parcel 100 m from the house despite my insistence due to back problems. He says he doesn't have time and leaves you with your heavy parcel on the side of the road.
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A
Rating: 4 out of 5
Delivery time not respected... we were expecting it for Christmas but didn't receive it: probably because of the holidays... or other reasons... We don't know why. Package in good condition. Not disappointed. Product not yet tested. Is in working order. I will let my friends and family know about your interesting site.
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A
Rating: 4 out of 5
Product meets my expectations in terms of use, but the assembly is a real headache, with a very brief explanation and a very illegible drawing. Everything fits together very well if you've taken the time to lay everything out and understand which way to put the walls: inside or outside. A clear assembly plan would be welcome.
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Response from tompress.com
Thank you for your feedback. We'll do our best to improve the documentation. Best regards.
A
Rating: 3 out of 5
No delivery to my home as the letter carrier deemed the parcel too large.
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Rating: 4 out of 5
Perfect service and very fast 24h delivery
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A
Rating: 4 out of 5
Delivery on time and as ordered
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Rating: 4 out of 5
well
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Rating: 3 out of 5
arrival after the holidays for these gifts ... also on a service price 20 more than at mathon cdt
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Rating: 3 out of 5
order placed on 4/12, received on 17/12 almost 2 weeks... Articles conform.
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Rating: 4 out of 5
Delivery and routing of the order went without a hitch. As a community cook, I'm disappointed with the spaghetti vegetable slicer I ordered, which isn't very practical and requires a lot of "gymnastics" before producing results that aren't always convincing.
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A
Rating: 4 out of 5
Delivery problems.
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A
Rating: 4 out of 5
Before ordering online, I called the service department, which gave me good, friendly information.
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A
Rating: 4 out of 5
Package in good condition.
No calendar or coupon as indicated on the order form.
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No calendar or coupon as indicated on the order form.
Response from tompress.com
Hello, The voucher is noted on your invoice enclosed in the package, I will send you a copy by e-mail. Best regards.
A
Rating: 3 out of 5
it's a pity that delivery took more than 10 days out of the 2 advertised, it's a real drag on the bill.
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Rating: 4 out of 5
on top of the commende on top of the delivery line not repeated by cono poste
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Rating: 4 out of 5
I didn't know your website, but I discovered your catalog which is very interesting. Thank you for the calendar which pleases my aunt (92 years old) and I wish you happy holidays and see you very soon.
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Rating: 4 out of 5
Service satisfaction
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Rating: 3 out of 5
2 weeks behind schedule.
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Rating: 4 out of 5
I like this site and its quality products.
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