The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
Hello, we can supply larger boxes if you wish: https://www.tompress.com/A-10001997-30-boites-congelation-1800-g-avec-couvercle.aspx Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Scratch on shovel due to transport. Does not prevent operation but not brand new nickel...
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Acheteur Vérifié
Rating: 4 out of 5
carriers fail to give advance notice
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Acheteur Vérifié
Rating: 4 out of 5
the sterilizer arrived on time but completely bent, although the box was intact it was oval and my son had to force it to be usable, very disappointed by this delivery as I usually have no problems with your company".
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Response from tompress.com
Hello, We were aware of this problem and are very sorry. The matter is being handled by our after-sales service. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
good and fast
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Acheteur Vérifié
Rating: 4 out of 5
For a first satisfied ...
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Acheteur Vérifié
Rating: 4 out of 5
thank you well received, but the shipping package 10 times the size of the package of ten Co2 cartridges. For a next order a smaller package would limit the shipping price. For a next order a smaller package would limit the shipping price. Best regards JPS
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Acheteur Vérifié
Rating: 4 out of 5
Only 3 stars for the merchandise - didn't have time to test it
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Acheteur Vérifié
Rating: 4 out of 5
I think the information you give about the appliances is too superficial. When you offer an appliance (e.g. juice extractor at 250euro and others up to 1200 euro) it would be good to have some guidelines to know which model to choose, according to your own needs.
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Acheteur Vérifié
Rating: 3 out of 5
6 verrines out of 16 broken
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Response from tompress.com
Hello, and we're very sorry about this, but our after-sales service took the necessary steps to report the incident and obtained a refund for the broken items. I hope that the means put in place will make you change your mind about our services. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Good choice but very professional access. Correct delivery times. Shipping charges too restrictive (no staggering according to invoice amount). I'll have to wait and see to evaluate the merchandise (tap) and I haven't had to deal with customer service.
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Response from tompress.com
Hello, thank you for your feedback, however, we do have several levels of shipping costs depending on the amount, from 0 to 30, from 30 to 120 and from 120 euros, they are offered Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
Goods arrive on time.
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Acheteur Vérifié
Rating: 4 out of 5
Satisfied with the product and the order-delivery process.
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Acheteur Vérifié
Rating: 4 out of 5
outstanding packaging
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Acheteur Vérifié
Rating: 4 out of 5
I didn't analyse the delivery times properly????? I didn't understand the place of delivery????? I didn't get any feedback when I paid online and I didn't know if my order had been paid for???? And as a result, I wasn't able to complete my order. Too bad... I'm wondering whether I'll order again... Until now, I've been happy. But times can change.
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Response from tompress.com
Hello, I would like to gather the different accounts created, and define the billing address and the different delivery addresses. I suggest that we do this together to avoid any further inconvenience. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
I received the product I ordered fine.
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Acheteur Vérifié
Rating: 4 out of 5
no delivery problems, product conforms to our expectations
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Acheteur Vérifié
Rating: 4 out of 5
The small complaint is that you sell batches of 12 jars but only batches of 10 lids. You should remedy this. Thanks in advance
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Acheteur Vérifié
Rating: 4 out of 5
Calberson did not leave a delivery notice, I was not delivered, 8 days without news the tracking link does not work, it was you who warned me that the package was at calberson, I had to move, the package was in very bad êtas opened by the side fortunately very well protected pots intact claude Vatin
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Acheteur Vérifié
Rating: 4 out of 5
too bad the shipping price is a bit high
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Acheteur Vérifié
Rating: 4 out of 5
Happy with my purchase
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Verifizierter Käufer
Rating: 3 out of 5
Delivery much too late, no competent information when asked on the phone.
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Acheteur Vérifié
Rating: 4 out of 5
packaging on pallets very limited parcels often balanced on the pallet
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Acheteur Vérifié
Rating: 4 out of 5
the products correspond perfectly to our expectations. Extremely fast delivery by post
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Acheteur Vérifié
Rating: 3 out of 5
Despite paying for fast delivery our parcel was received late.
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Response from tompress.com
Hello, We are opening a claim to find out the details of the delivery. We will keep you informed of the progress of the investigation. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
non-essential device
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Acheteur Vérifié
Rating: 4 out of 5
good site, good products, recommend
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Acheteur Vérifié
Rating: 4 out of 5
delivery RAS base and lid a little difficult to fit works well for new potatoes
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Acheteur Vérifié
Rating: 3 out of 5
the details of the day and time of delivery are missing, so I didn't receive it until the following Monday, and it's still difficult to get back in touch with the carrier.
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Acheteur Vérifié
Rating: 4 out of 5
very fast and product arrived in good condition.
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Acheteur Vérifié
Rating: 4 out of 5
It would have been much more practical if the carrier had called before delivery. Fortunately, we were there when he arrived.At first glance, the product seems to comply with the catalog, but some more detailed explanations with diagrams on the use of the pointed metal stops would be welcome....
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Response from tompress.com
Hello, Thank you for your suggestion. While we're waiting for the instructions to be improved, you can contact our customer service department on 05 63 71 44 99 or [email protected], they'll be happy to help you position your pawls. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
i've used the appliance 3 times; the temperatures are as described, so i'm satisfied. ps is it possible to obtain teflex" sheets that can be adapted to this appliance?
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Acheteur Vérifié
Rating: 4 out of 5
Fast 48-hour delivery as advertised.
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Acheteur Vérifié
Rating: 4 out of 5
Good in general, but the box is really bulky for a paella dish.
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Acheteur Vérifié
Rating: 4 out of 5
nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
Prices are still high
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Acheteur Vérifié
Rating: 4 out of 5
quick delivery
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Acheteur Vérifié
Rating: 4 out of 5
good quality -
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Acheteur Vérifié
Rating: 4 out of 5
We went to collect the parcel from the carrier The parcel box was damaged Fortunately the product was in good condition
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Acheteur Vérifié
Rating: 4 out of 5
On the whole it's okay
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