English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 3 out of 5
The courier dropped the parcel off at a neighbor's house as I was not at home. Luckily I have good neighbors.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
the site very good but the product finishes a little light the straps of the hood forced to remove the screws because the screws were screwed into the straps and no way to make the adjustment and they protrude from the hood risk of injury to put it on the back otherwise the rest of the hood very good
Translated reviews
A
Rating: 4 out of 5
Very long delivery times for Reber spare parts
Translated reviews
A
Rating: 4 out of 5
good hose quality; resistant
Translated reviews
A
Rating: 4 out of 5
RAS. serious to recommend
Translated reviews
A
Rating: 4 out of 5
Delivery by carrier does not offer flexibility for your customers who work from 08:00 to 20:00 every day. Contractualize for Saturday delivery or delivery via a relay point.
Translated reviews
A
Rating: 3 out of 5
Very long shipping time with no order tracking information
Translated reviews
V
Rating: 4 out of 5
It took a while, but I was always kept well informed. The would is as described. All in all good
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Hello, I can't give an assessment of customer service as I haven't had any contact with them. The product itself is effective BUT the mast that is supposed to hold the sprinkler broke after only three days. What can I do? Good day, Gerard Ouwerling
Translated reviews
Response from tompress.com
Hello, As you did yesterday, send us an e-mail to let us know, a file is open and in progress with our after-sales service, which has received the additional information. See you soon. Best regards.
A
Rating: 4 out of 5
short
Translated reviews
A
Rating: 4 out of 5
As far as I'm concerned, the delivery time was a little long due to a lack of stock at the seller's. Otherwise, everything was fine and met my needs.
Translated reviews
A
Rating: 4 out of 5
the delivery was long and exceeded the 48h deadline;for tompress nothing to say the quality of the products is perfect.cordialement.
Translated reviews
A
Rating: 4 out of 5
short
Translated reviews
A
Rating: 4 out of 5
fast delivery, goods as described very satisfied
Translated reviews
A
Rating: 4 out of 5
I am very satisfied with tom press shipping costs a little high
Translated reviews
A
Rating: 4 out of 5
Good morning, thank goodness it wasn't urgent.
Translated reviews
A
Rating: 3 out of 5
Merchandise deposited in my absence without my knowledge. Barrels not very clean, plastic protection badly arranged.
Translated reviews
Response from tompress.com
Hello, Our apologies for the inconvenience encountered during delivery, we will get back to you shortly and report the anomaly to the carrier. Best regards.
V
Rating: 4 out of 5
EVERYTHING GREAT, THANK YOU, GLADLY AGAIN
Translated reviews
A
Rating: 4 out of 5
Delivery a little long but good due to bad weather
Translated reviews
A
Rating: 3 out of 5
I haven't used the product yet. Please return the questionnaire later.
Translated reviews
A
Rating: 3 out of 5
Unfortunately the product does not work and I cannot get a refund. This is unacceptable.
Translated reviews
Response from tompress.com
Hello, I invite you to contact our after-sales service, please do not hesitate to explain the problem you are experiencing. We can be reached on 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 4 out of 5
Too bad the BMW company that delivers to Annemasse is too incompetent.
Translated reviews
A
Rating: 4 out of 5
Super serious, super communication, SAV nickel Only black point the conveyor geodis which does not take any care in the handling of the parcels Still thank you with tompress of their serious You are of true trade I recommend To soon
Translated reviews
A
Rating: 4 out of 5
Conforms to product ordered
Translated reviews
A
Rating: 4 out of 5
not yet used the incubator
Translated reviews
A
Rating: 4 out of 5
I put 'Medium' for the merchandise because one of the items I received did not correspond to my order; even if it came from the wholesaler who made us wait several months and delivered another item than the one ordered. Otherwise nothing to complain about. Very good customer service.
Translated reviews
A
Rating: 4 out of 5
Did not use customer service.
Translated reviews
A
Rating: 4 out of 5
Except for a rather long delivery time, I'm very happy with the quality of the products and the wide selection. I will certainly recommend it.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
delivery ultra fast I thank you for the product it and conforms to description I would recommend on your sites cordially
Translated reviews
A
Rating: 3 out of 5
Parcel delivered without signature or delivery notice. Packaging too fragile due to salt attacking the plastic film. To be reviewed.
Translated reviews
A
Rating: 3 out of 5
1 month for delivery, I find that long when it was indicated that the products would be available within 2 days before delivery when I placed the order. Nevertheless, the products are in order.
Translated reviews
A
Rating: 4 out of 5
you weren't able to deliver an item, but it's not your fault: your supplier didn't keep up.
Translated reviews
A
Rating: 3 out of 5
here we are twice in a row, 6 days after my order was validated by my payment, no news from tom press on my order as to the proper receipt on their part and the monitoring of its progress. when will delivery or some semblance of explanation on this delay. I very much hope on your influence with your partner and a prompt response. Thank you
Translated reviews
Response from tompress.com
Hello, your order includes items that are currently being restocked. The delivery time is shown in real time on the website and on the order confirmation sent after purchase. I will send you the details of your order by e-mail today. Best regards.
A
Rating: 4 out of 5
Quality telephone advice, it's nice to have a pleasant person on the phone rather than impersonal e-mails. Don't change a thing.
Translated reviews
A
Rating: 3 out of 5
Does not correspond to the product description on your site The item received is for stripping wallpaper, carpets etc... And not for cleaning a plancha.
Translated reviews
Response from tompress.com
If you would like to return the plancha scraper, please contact us at 05 63 71 44 99 or [email protected]. Best regards.
A
Rating: 4 out of 5
everything was respected
Translated reviews
A
Rating: 4 out of 5
Transport time, by post, far too long. Good quality product
Translated reviews
A
Rating: 4 out of 5
Tompress I know I am a customer, a small downside this time is the delivery 8 days the delivery company is not very fast.
Translated reviews