Customer reviews of tompress.com

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/01/2018 à 17h05

I was waiting for a specific scraper for chromed steel plancha, whereas this is a scraper designed to remove wallpaper, paint...

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Response from tompress.com Published on 05/02/2018

Hello, you can contact us if you wish to return the item: 05 63 71 44 99 or [email protected]. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 31/01/2018 à 13h13

I received my order, but the product doesn't correspond exactly to my expectations, which I thought would be an adjustable rolling mill? the description on the site wasn't clear enough, so I don't know if I'll use it? it's true that the price is low, but if I could change it for a more sophisticated model, that would be great.

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Response from tompress.com Published on 02/02/2018

Hello, Please contact our customer service department on 05 63 71 44 99 or [email protected], and we'll be happy to arrange an exchange. I think what you want is a pasta machine, it will allow you to laminate and make pasta with various accessories. Best regards.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/01/2018 à 07h02

Careful with the parcel, which was all damaged when it arrived.

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Response from tompress.com Published on 05/02/2018

Hello, Do not hesitate to refuse it if its state suspects breakage. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/01/2018 à 11h59

Compliant

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Verifizierter Käufer

Rating: 4 out of 5

Published on 29/01/2018 à 05h04

Everything top fast delivery, goods not damaged

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/01/2018 à 10h41

The product conforms to my expectations. Delivery was made within 48 hours as expected.

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Acheteur vérifié

Rating: 3 out of 5

Published on 26/01/2018 à 23h28

if I didn't contact tompress my parcel wouldn't have been presented and to get it we went to Alleur. there the person who gave me the parcel didn't want me to open it to check its contents even though six labels proved the contradiction.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/01/2018 à 06h15

rupture on an article ...not informed, had to call to receive my order without this article

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/01/2018 à 18h08

No comment.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2018 à 22h00

Fast delivery. Neatly packaged. The stainless steel rolling pin (30 cm) seems too smooth to me: it tends to slip instead of rolling under your hands (especially those with a little butter) when working on a cooled appliance. Perhaps the ends should be roughened for a better grip.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2018 à 19h44

very satisfied with the very fast delivery, very well protected package my nephew was right to advise me tompresse

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2018 à 14h35

Nothing to complain about, good product, fast delivery.
I am very satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2018 à 14h34

delivery complicated to see if possible to do otherwise for next order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/01/2018 à 11h46

Product to be tested, too early to give an opinion on the quality of bottle rubbers ...

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Acheteur Vérifié

Rating: 3 out of 5

Published on 17/01/2018 à 16h23

I had to wait an extra day because the delivery people didn't call on the day of delivery when they were downstairs and they left. I had to call them back and they delivered the next day.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/01/2018 à 15h27

nothing to complain about

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/01/2018 à 08h52

As ordered

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/01/2018 à 08h00

Quality product. Delivery a little long. Sav responsive.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/01/2018 à 08h36

Expected product conforms to order, home delivery.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 13/01/2018 à 06h25

Hello, The delivery was not made on the agreed date. Neither the delivery man nor Tompress customer service warned me.
I lost a day by staying at home waiting for the delivery. I called customer service the next day and they told me that the delivery would be made in the morning..... delivery took place at 2pm M.Morel

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Response from tompress.com Published on 16/01/2018

We apologize for this inconvenience, but unfortunately we don't have control over the carrier's delivery schedules. Please don't hesitate to contact us as you did, so that we can help you make an appointment. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/01/2018 à 16h23

Delivery a little long but excellent products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/01/2018 à 11h25

very good products are presented on the site tompress, quite diversified.... and good quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/01/2018 à 08h10

Very, very disappointed with the delivery time Delighted with the equipment ordered

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Response from tompress.com Published on 09/01/2018

Hello, Unfortunately your order included items that were being restocked. We did our best to shorten the delivery time. Fortunately, the parcel was delivered within 48 hours as planned. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/01/2018 à 17h58

fast, careful delivery quality product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/01/2018 à 10h00

Nothing to report, I am satisfied

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/01/2018 à 13h08

Received the order in perfect condition and as described.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/01/2018 à 12h08

Should run more consistent promotions, as prices are still high.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 04/01/2018 à 11h30

As far as Tom Press is concerned, everything was impeccable: the product ordered is great, the shipment was made very quickly, and the customer service was available, responsive and friendly. On the other hand, I was delivered by Geodis, whose service was deplorable: a week's delay, unpleasant customer service... I recommend another delivery method

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Acheteur Vérifié

Rating: 3 out of 5

Published on 02/01/2018 à 22h09

1) several weeks ago gifts are offered as two dishes and I end up with a cutting board. Very disappointed.
2) The order was not delivered where requested.

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Response from tompress.com Published on 04/01/2018

Hello, we apologize for this inconvenience. Please do not hesitate to contact us to report any details of this problem. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/01/2018 à 18h28

despite a postponement of the delivery date for one product, I received delivery of the balance of my order at no extra cost.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 02/01/2018 à 16h57

Disappointed, very heavy product despite (light) advertising..... not for induction despite explicit request.........

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Response from tompress.com Published on 04/01/2018

Hello, the cast aluminium range with protect+ durit is not compatible with induction, if you have not used it, we can organize the return, I invite you to contact our services at 05 63 71 44 99. Best regards.

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compratore verificato

Rating: 4 out of 5

Published on 02/01/2018 à 14h24

very good and good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/01/2018 à 13h15

Correct delivery, product as expected

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/01/2018 à 09h31

good site very good customer service for information

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Acheteur Vérifié

Rating: 3 out of 5

Published on 01/01/2018 à 07h29

The parcel arrived in Nancy 36 hours after the order was placed. Pretty impressive. But less impressive is the fact that it took a week to finally arrive at my house.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/12/2017 à 12h37

I had to buy this appliance to complete my November order, despite the advice of the salesman I spoke to on the phone.
The advisor told me that I could smoke both hot and cold with the smoker I had ordered, when in fact I could not.

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Response from tompress.com Published on 02/01/2018

You can, it just requires more supervision.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 31/12/2017 à 08h49

correct product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2017 à 16h08

The product ordered two weeks before Christmas arrived well in time - even abroad - Much appreciated gift.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/12/2017 à 12h33

Ras

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/12/2017 à 12h24

short

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