The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Perfect Everything is fine, except for the delivery by Géodis which was catastrophic... A company I didn't know, but its choice and prices are interesting. I would recommend...
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Acheteur Vérifié
Rating: 4 out of 5
No surprises, fast delivery and on time. Still need to test the smoker as soon as possible. But I think the quality is there.....
Piece ordered and received on time. Maybe a smaller box next time?
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Acheteur Vérifié
Rating: 3 out of 5
the packaging of the egg slicer indicated that it could be put in the dishwasher. So before using it, I put it in the dishwasher. I then ran it under water, but the black layer was still sticking, so I can't use a metal that degrades and can be a health hazard for food.
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Response from tompress.com
Don't forget to send us photos of the item as agreed in the current SAV file.
A
Acheteur Vérifié
Rating: 4 out of 5
Smoker drawer is loose on one side Too bad when it's also a gift
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Response from tompress.com
Hello, to open a file, please give all the details to our after-sales service on 05 63 71 44 99 or [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
well received in record time
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Acheteur Vérifié
Rating: 4 out of 5
It's a shame to have included a 2016 catalog instead of a 2017 one.
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Response from tompress.com
I'm sending you a 2017 copy!
A
Acheteur Vérifié
Rating: 4 out of 5
CLEAR
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Acheteur Vérifié
Rating: 4 out of 5
product well protected and in good condition thank you
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Verifizierter Käufer
Rating: 3 out of 5
Delivery took a little long. This was probably due to the fact that the goods came from France. The goods do not match the details of the order. Pictures on the Internet do not match the product.
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Verifizierter Käufer
Rating: 4 out of 5
le site internet est problématique
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to criticize, perfect,
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Acheteur Vérifié
Rating: 4 out of 5
Very fast delivery, goods conform, but not very well documented, even not at all.
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Response from tompress.com
Each casing is labelled, but if you need any advice, don't hesitate to consult our product sheet: https://www.tompress.com/A-10002777-comment-preparer-les-boyaux-pour-la-saucisse.aspx
A
Acheteur Vérifié
Rating: 4 out of 5
Very good product, very well balanced seasoning
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Acheteur Vérifié
Rating: 3 out of 5
rather slow delivery, practical equipment with a clear lack of aesthetics.... a 1 euro voucher (valid for 3 months) for a bill of sixty euros is really taking the piss out of the world ...too bad for such a wonderful catalog
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Response from tompress.com
The voucher is valid until September, take your invoice, I think the amount of the voucher that was offered to you is not one euro....
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Acheteur vérifié
Rating: 4 out of 5
The delivery was a real epic for me, but Tompress wasn't to blame. The fault lies with a young postal worker in Belgium.
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Acheteur Vérifié
Rating: 3 out of 5
The parcel was not delivered to the chosen shop and this is not the only one nor the first time. unfortunately for us, we found the same product at a lower price two days later. thank you for the catalog, your products are very good but very expensive.
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compratore verificato
Rating: 4 out of 5
VERY FAST DELIVERY, GOODS COMMENSURATE WITH THE PRICE, OF THE ASSISTANCE I HAVE NOT HAD BIOSOGNO.
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verified buyer
Rating: 4 out of 5
Very clever products
A
Acheteur Vérifié
Rating: 4 out of 5
I haven't tested the customer service.
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Acheteur Vérifié
Rating: 4 out of 5
nothing but good, no negative points for me
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Acheteur vérifié
Rating: 4 out of 5
deliveries over time
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Acheteur Vérifié
Rating: 3 out of 5
I was very surprised to receive with my product a leaflet for a brand offering tools entitled "forge and garden". What a surprise to read on one side of this leaflet that this brand offered a range of tools specifically for women with, and I quote, "tools adapted to the female morphology", and what intolerable sexism (and I'm a man)".
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Response from tompress.com
The products in the natur'elle range are more ergonomic, and are predominantly violet in color, a choice made by the manufacturer who is also developing new colors.
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Acheteur Vérifié
Rating: 4 out of 5
I was hoping for a lot more recipes in this book.
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Acheteur vérifié
Rating: 4 out of 5
excellent condition, fast delivery despite an error on the site, but made up for by responsive customer service
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Acheteur vérifié
Rating: 4 out of 5
LOUSY DELIVERY
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Response from tompress.com
Please let us know the details of your delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Correct parcel and fast service.
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 4 out of 5
good product very simple use very practical with only one resistance under reserve on the duration of the resistance ??
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Acheteur Vérifié
Rating: 4 out of 5
very
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Acheteur Vérifié
Rating: 3 out of 5
The merchandise is decent and well packaged, but the delivery time, which was initially 3 to 5 days, turned into more than 15 days, even though it was available when I placed my order. So I'm not at all happy about this missed deadline.
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Response from tompress.com
Unfortunately, the item ordered was not available in stock, so as soon as we received the restocking order, we were able to ship it.
C
compratore verificato
Rating: 4 out of 5
Satisfied
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compratore verificato
Rating: 4 out of 5
Goods as described.Very satisfied.
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compratore verificato
Rating: 4 out of 5
Very fast delivery and purchased products of excellent quality.
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Verifizierter Käufer
Rating: 4 out of 5
Goods ok fast delivery all good
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Acheteur Vérifié
Rating: 4 out of 5
On these products, a little expensive but of quality, all is well, although I missed 2 for the Franco. The problem is the reber pro 55 bought from a retailer espace emraude in Courcy who no longer works with you. It is delivered with very sketchy explanations (no picture corresponds or non-existent) I very very bitterly regret this purchase of 850 and feel very alone with this machine. Cdlt
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Acheteur Vérifié
Rating: 4 out of 5
I'm very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
A broken item and as it was put in a fermentation vat we didn't see it when we looked at the parcel with the deliveryman. We'll check with customer service to see if it's covered or not.
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Response from tompress.com
Yes, the replacement item has left our warehouses :)
V
Verifizierter Käufer
Rating: 4 out of 5
Delivery takes a little long
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