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A
Rating: 4 out of 5
We are very satisfied with the whole service and would recommend Tompress to friends.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 373 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
Reviews 3 and 4 stars
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Rating: 4 out of 5
very satisfied
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A
Rating: 4 out of 5
bonjour,je suis satisfait dans l'ensemble aucun problème trés cordialement et a la prochaine commande
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A
Rating: 4 out of 5
satisfied with product quality
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A
Rating: 4 out of 5
We are very satisfied with TOM PRESS and their speed, and they called us when we had forgotten something. That's really great. On the other hand, for the delivery, we thought that the transport company would call us beforehand. We were away on Friday and the driver was already there. He dropped the parcel off at the neighbor's and there was no breakage.
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A
Rating: 4 out of 5
Good on-time delivery compliant product
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Rating: 4 out of 5
deliveries always meet my expectations
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A
Rating: 4 out of 5
satisfied
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A
Rating: 3 out of 5
Géodis is really the worst delivery company I know. 8 days for delivery within 48 hours, it's hard to do worse. What's more, they blame their incompetence on Tom Press, who has nothing to do with it. Very disappointing. I will never recommend Géodis as a delivery company to any company.
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A
Rating: 4 out of 5
No link with customer service as everything went smoothly
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Rating: 4 out of 5
Hello, I have nothing to say about the delivery, the quality of the products and the prices. The only minor problem is the explanations given by customer service about one product, but they really don't have much impact. Thank you
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Rating: 4 out of 5
very very satisfied
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Rating: 4 out of 5
Very satisfactory customer service.
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A
Rating: 4 out of 5
2 books ordered. The sum is raised 2 months later, but not delivered because out of stock. The sav is doing its job on my claim. I don't understand this organization
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Response from tompress.com
It's an automatic procedure used by the bank, which doesn't want to keep payments for more than 2 months without validating them. We usually keep an eye on this, but it has escaped our vigilance. We are also in the process of making technical changes to improve this situation.
A
Rating: 4 out of 5
I haven't used the bags yet, as I still have some from an old supplier. And I'm finishing off the old stock first.
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A
Rating: 4 out of 5
Very good quality products. I've tried them and I come back regularly. Like me, you'll never be disappointed.
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A
Rating: 4 out of 5
A little disappointed by the equipment. The smoker itself is not very practical to use: a swinging door would be better than a sliding door. The cold smoke unit should be fitted in the lower part. And the sawdust igniter should be replaceable without having to change the whole unit. It's hard to get the after-sales service to admit that this one isn't working.
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A
Rating: 4 out of 5
Of course everything
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Rating: 4 out of 5
Product fully complies with my request Good value for money and fast delivery
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Rating: 4 out of 5
extremely fast delivery impeccable products (well packaged and work very well). The only downside was that more detailed or better-written assembly instructions would have been nice. But in the end, we got through it and all went well.
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Rating: 4 out of 5
bof functionning impec but for the quality another matter good for the price one cannot expect a super quality it twists as soon as one force a little it is necessary 3 hands to be useful and for the cleaning it is not top.
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A
Rating: 3 out of 5
for professionals is still too expensive
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A
Rating: 4 out of 5
GEODIS" is not rigorous in its delivery. One call
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Response from tompress.com
then nothing
A
Rating: 4 out of 5
xxxttt
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A
Rating: 4 out of 5
I sent you 3 e-mails asking for a paper or electronic catalog 3 months ago and I'm still waiting.
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Response from tompress.com
Our catalog can be viewed and downloaded from our website at https://www.tompress.com/T_TOMPRESS/pdf/catalogueGeneral2016.pdf. A paper copy is also sent to you.
A
Rating: 4 out of 5
Very good contact from Tompress, with relevant advice. It's a pity that delivery to a relay point is not included.
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Response from tompress.com
It does exist, but not for all orders.
A
Rating: 4 out of 5
Don't hesitate c nikel
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Rating: 4 out of 5
since I have been a customer, or rather, a beneficiary of tompress' advice, I have been fully satisfied. jacques
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Rating: 4 out of 5
Very good products. I recommend
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Rating: 4 out of 5
TOMPRESS good value for money, recommend to friends. my purchase not very satisfactory, a carpenter's plane is much more efficient a little expensive for the quality of work.
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Rating: 4 out of 5
The customer service is very good, the product is excellent, but the delivery is completely useless, the product did not arrive on time.
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Rating: 4 out of 5
A friend of mine has already sold me your site and I can confirm this after having phoned you: you are a very kind person.merci a vous
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Rating: 4 out of 5
The articles are of good quality and quite professional
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A
Rating: 4 out of 5
Satisfied with the speed of delivery and with the product, despite its large size. But my machine is protected from dust, which is the main thing.
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Rating: 4 out of 5
Good product, with the exception of the glass lid, which is also fitted with a very pretty handle but whose edge is not pronounced enough to be secure. The clamp for closing the pipe is really precarious... too bad.
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A
Rating: 3 out of 5
everything goes b, poorly explained and doesn't work well
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Response from tompress.com
Contact us to find out how.
A
Rating: 4 out of 5
completely satisfied
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Rating: 4 out of 5
Good delivery, fast, good products OK except my cereal mill which is really coarse.it does the job thank you well but no more. Come on... good to take anyway.
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Rating: 3 out of 5
Not satisfied with the product. Not at all what we expected. As a result, we spent a lot of money for nothing.
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Response from tompress.com
You can withdraw from the contract (see procedure on the website). We can also help you get to grips with the device if necessary. Please do not hesitate to contact us.
C
Rating: 4 out of 5
Great price and fast delivery with great packaging. Great product with note though to the clamp that doesn't clamp the tomato squeezer to the table effectively and you have to act manually to grind and hold it steady.
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