Reviews tompress.com

Metal crate, bent fixing bracket at time of manufacture . Paint not dry before shrink-wrapping, so marks on uprights.

Bonjour j'ai trouvé sa bien dommage que la palette se est renverssée et que les cartons était défoncées A de prix là sa pourrait être mieux conditionné tout de même

Long delivery time My name was not on the packing slip (only my first name) and I have informed you of this by e-mail 2 times without any reply or action Packaging too fragile (many holes) and insufficient protection The sawdust for smoking that I had ordered was partially spread all over the box because the bag was not watertight I had noticed the same defects with my 1st order.

To announce 48 to 72h delivery when I had to wait 9 days, I find that a little exaggerated.

When I opened the box I saw that the lid was broken, but I didn't see that the sterilizer had a poc, I saw it later when I put it into operation, after having received the 2nd lid following my complaint.

The barrel delivered is really not as beautiful as the one photographed for the advert. Traces of paint (due to rubbing against other surfaces) cannot be removed by cleaning. You'll need to spend some time sanding. The swelling of the wood to achieve watertightness is only gradual (too many leaks) and therefore lasts a long time.

Pallet damaged on arrival

Flour received that will be out of date 4 weeks later

Relatively long delivery time. No reply to my e-mail requesting information about this abnormal delay.

Extremely long delivery time and no reply to my e-mail concerning the delivery time.

The box arrived soaking wet. It was impossible to carry it because it was so wet. Fortunately, I had ordered glass jars. The deliveryman was sorry, efficient, took the initiative and contacted me to make an appointment.

Unfortunately, the packaging of the goods is not very efficient. Some jars arrived broken inside the plastic packaging (five in all), polluting all the other jars. I had to spend a lot of time cleaning them to avoid contaminating the product with broken glass.

Make sure you arrive well in advance. My last 2 orders were delayed due to delivery failures.

The delivery is made during my working hours, so the driver shows up in my absence during a narrow time slot, whereas a signature is required for receipt, even if I leave my garage open. So I was forced to ask the neighbor to collect the parcel for me. And of course, the warehouse where I could pick up the parcel is closed on Saturdays.

Hello, I've never had a problem with Tom Press, but the delivery relay took a long time for goods that I would have liked to use to make my apple juice... shame.

Unusable, it should be specified in the product ads that the sawdust is too large for cold smoking in a coil... Too bad, lack of precision.

Following a supply shortage, I have been without any contact from you for more than 3 weeks (current supplies on the net appear to be insufficient). Following my phone call, your after-sales service made me change my order to stay over 120 (free delivery) instead of 115 if I removed the missing item. That's not very business-like of you.

Order a pizza peel Diameter 30 and I receive D 25....... what do I do now?

Delivery arrived much later than indicated in the store (4 weeks). E-mails to customer service were not answered. And it was not possible to call at all. I will no longer order from this company.

Very good in principle, but completely unusable because of the fastener, which doesn't fasten anything at all. I'm returning the machine.

Appliance not properly adjusted from the outset gas flow not appropriate despite several attempts

Order partially non-compliant. SAV file opened and since then radio silence". Disappointment ......."

Order arrived much later than expected, press click works moderately well. It's a shame...

Ordered cloche mise sous vide bocaux, quickly received, does not work because gasket damaged. Sav contacted, photo sent as requested, a week later, nothing, for a seal costing 2 or 3 euros.

Lousy casings full of grease and holes very disappointed threw away half of them

Too much delay between order and delivery

Waiting for a refund for the product sent back on September 20th by colissimo ( product does not correspond to our expectations )

Used to remove skin and seeds from grapes the grate swelled slightly and now I have to buy another grate.

The parcel was lost in the wilderness and you have to wait 10 days to make a claim at the post office unacceptable

Had to wait 1 1/2 years for delivery

Merchandise unworthy of being sold, impossible to turn the crank, unpleasant customer service person.

Ordered on 30 08 collected on 11 09 and broken but delivery planned on 3 09 then on 6 09 then on 10 09 and collected on 11 09 after many complaints and assurance of being delivered on the planned dates and this without any warning of non-delivery. in addition on opening the jar broke because in a box too large without any paper or bubble wrap to prevent its tossing in the box. pitiful.

The little glass jars are all placed against each other, with no protection, so two jars are broken The scotch tape printed with the warnings must cost less than making a proper parcel. It's not the all-around paper that prevents breakage. And yes, it must be easier to make the carrier pay.

Very long delivery time. a reminder had to be sent to your services and no reply to my emails.

Waiting 3 months for a small order is a bit much considering that said order is still not complete and that I have to wait another two months before getting the two missing parts - The reply to the e-mail, one time out of three if all goes well.

The deliveryman didn't even ring the doorbell - twice - and we had to collect the parcel from the post office. Lousy. Product good but not optimal - not really flat.

This device didn't last long when the almonds broke. The lever arm broke at the thread and I had to extract the threaded part and then thread the remaining rod to make it work again. I think this equipment is a bit weak for hard, compact shells like fresh almonds. I haven't yet tested it on walnuts.

We received the parcel on Monday at around 4 p.m. Fortunately we were at home, but we had not received any information about the time of delivery. The delivery man did not want to put the barrel where it was supposed to be. The object is heavy and we can't move it ourselves; we'll have to call in a neighbor or a handler.

Late delivery and delivery to another relay point

Unfortunately the product was not protected and was therefore chipped.