Reviews tompress.com

Pay more to have your order within 24 hours and receive it a week later...

Large cardboard box in good condition with no signs of damage, but the small inner cardboard box containing the dish was dented on one side. No apparent cracks on the dish. I hope the dish has not suffered any damage invisible to the naked eye. I'll contact you again if there are any problems with use.

Over-packaging...

The product supplied is far from the quality expected. for this coffee, it is far behind a hypermarket product (for example, a carte noire n° 9). So no interest."

Cardboard box in very poor condition, patched up with tape in all directions. No assembly or operating instructions. Very, very average quality.

No sooner had I ordered my item (March 10, 2019) than I was told it was out of stock (March 11, 2019). A delay of 6 to 8 weeks (May 6, 2019) was announced if I maintained my order; I maintained it and was delivered, 16 weeks after the order (July 3, 2019), certainly because I made a reminder. There's no need to be in a hurry.

Hello, Your service is aware of my problem with the chronopost delivery, for which I asked for a refund, and I'm still waiting for a reply from you. As for everything else, I have nothing to complain about. Best regards Mr ARROYO

Bad experience with this product, usually I'm not disappointed with tompress I'm waiting for my refund

Hello, For your information I went today to pick up my parcels at La Poste in Douvaine (it took me 2h00 of round trip time) moreover the counters are open from 9h15 to 10h15 and from 14h00 to 16h00. I arrived at 11.15am, so you can imagine what I found. Fortunately the employees agreed to serve me There was only one package this order if n° 408555 dated 13/06/2019 d

The service is fast I'm happy

Item was not dispatched, after a month I had to chase it up, I was then told the item was not available, and I would need to send more money for a similar item, I was then told a customer had cancelled an order and they could now send me the item I originally ordered

Item looks fine, but the iron rod used for pitting has been deformed since 1st use.

Special large-grain axle sucks beet seeds won't go through the holes

Hello As always the quality of the goods is great; it's a pity that the delivery time was so long for this pressoire and that you didn't take the initiative to call me back once to keep me informed. It's a good thing that bud macerates last a long time, otherwise my entire production would be ruined by this delay. Kind regards

Does the job but the handle fell off the unit the first time it was lifted and the door catches are rather cheap. It took a week to arrive so statements about 48 hour delivery probably only apply to destinations in France.

I would recommend the company as serious but not the product.

I waited more than 5 months for delivery, I had to claim my order several times.

Delivery time too long, (on the site 15 days, in reality 1 month, without news of the package, perhaps a small message from you would have been a minimum.

Hello Very top of the work, had another order that I could not finalize, and after your mail or you offer me a phone help I could never get someone the switchboard being constantly saturated. So

Totally ineffective on French birds

Wrong carrier - cancelled the day of receipt without warning - customer service did nothing and asked me to check with the carrier. Parcel arrived late. The 48-hour promise was not kept. I won't recommend it again, there's plenty of choice elsewhere.

Delivery time: top Customer service: top Deliveryman: unpleasant and surly when my wife checked the parcel following the site's recommendations Product: average condition

A missing book never received no gesture very disappointed

Total lack of professionalism. Too bad the products are good.

The wait for stock to run out was particularly long (almost 2.5 months).

6 weeks waiting for delivery, several calls to customer service who are unable to give a delivery date. No commercial gesture made. We will not recommend them, and we do not recommend them.

Two lids out of 6 arrived broken. What's more, the cardboard box was huge, for 6 verrines of 290mL.... it's about time they made a little effort in terms of ecology.

I was waiting for my Christmas present and received it in March.

Hello, Some bottles broke in the packaging... In the end I have 16 bottles and 20 capsules. It seems to me that the package contained only 18 bottles, because among the broken glass, I counted only 2 bottlenecks. To recover a little of my satisfaction, I expect from your service the return of 4 bottles. Otherwise the product seems to me of good quality Cordially Charly

I am disappointed not by the product but by the delivery time of my order, the parcel arrived one month after the order, it was never mentioned at the time of the order that the product was not in stock, as I needed it quickly I paid 8 euros so that it arrives in chrono... no commercial gesture following my complaint too bad I will not repeat order

Much too slow and no message to warn of the arrival of the parcel. Long live Amazon

Delivery delay not serious, but the bottom cap is leaking and the valve is cracked. Quick replacement via after-sales service.

The description is too brief and the service cannot give the characteristics of the pump nozzle, which is specific to the product.

Cost of delivery for the return of the parcel charged to the customer no commercial gesture from Tompress A real shame as I was a customer until then.

I made a complaint when I ordered a smoker and I didn't even get a phone call from NUL customer service.

Big problems with delivery times and damage to a product on delivery, but good reactivity.

The goods were not delivered to the planned relay point. It's up to me to call the colissimo service several times and to go to my local post office twice because your customer service is not responsible once the parcel has been dispatched.

The delivery was correct, but 2 bottles were broken.

The lid does not close easily. Could be better designed.

Product does not conform to the technical data sheet. the product was supposed to be 4 cm high, which I absolutely needed, but it's only 3.7 cm. sent an e-mail, no answer LAMENTABLE Sincerely ANDRE BERGER