Reviews tompress.com

Delivery delay not serious, but the bottom cap is leaking and the valve is cracked. Quick replacement via after-sales service.

The description is too brief and the service cannot give the characteristics of the pump nozzle, which is specific to the product.

Cost of delivery for the return of the parcel charged to the customer no commercial gesture from Tompress A real shame as I was a customer until then.

I made a complaint when I ordered a smoker and I didn't even get a phone call from NUL customer service.

Big problems with delivery times and damage to a product on delivery, but good reactivity.

The goods were not delivered to the planned relay point. It's up to me to call the colissimo service several times and to go to my local post office twice because your customer service is not responsible once the parcel has been dispatched.

The delivery was correct, but 2 bottles were broken.

The lid does not close easily. Could be better designed.

Product does not conform to the technical data sheet. the product was supposed to be 4 cm high, which I absolutely needed, but it's only 3.7 cm. sent an e-mail, no answer LAMENTABLE Sincerely ANDRE BERGER

Delivery more than 15 days after order too long I will look elsewhere

Wanted bf rights

Hello What's the point of putting a phone number on the delivery if the driver leaves a notice if he doesn't feel like using it when he arrives? I called the delivery service to make a new delivery the next day with a paid call, even though I was there on the day of delivery. Thank you very much.

Advance payment and commercial invoice documents are not congruent. The tax rates are different (19 prepayment, 20 commercial invoice).

Hello I wrote an email because the hive arrived with the bottom screws holding the tray incorrectly implanted and with screws missing I have not had a response.

Hello, I would like to inform you that the bag of salt inside the packaging box was open. Instead of the 5 kg we ordered, we only received 4.

When I place an order, the merchant must manage the delivery, not send people for a week late paying shipping costs.

Correct packaging but left-hand plate deformed despite packaging Very disappointed

The quality of the products is not in question, it's the management of orders in the event of a product delay that is catastrophic: if a product is out of stock or being restocked, you have to pay twice for shipping costs, and therefore pay for the company's logistical shortcomings .....

The chopper I ordered did not live up to my expectations. Ineffective endless screw.

Advertised delivery time: 48H delivered within 8 days, and that's only because I asked for it. Multiple pieces of gut, often pierced; not worthy of tompress.

The casing is as described and of good quality, however in the tompress advice it is said that with this type of casing it is possible to stuff more than 16kg of meat with 4 meters, but I received 5 meters and was barely able to stuff 7kg and yet I made long lengths to avoid losing space with the knots.

We ordered a shredder in early October with an initial deadline of mid-October, then mid-October postponed to late October (notified by email), then postponed to early November, then postponed every 10 days but without being notified, we had to call each time until delivery in late December the product is top but upon receipt the apples were rotten ... very disappointed.

The delivery with DPD was poor and very delayed, annoying.

Very good

Delivery time too long. i thought i'd find rakes big enough to harvest olives, but in fact i feel like i've received rakes for children. very disappointed.

No delivery to my home as the letter carrier deemed the parcel too large.

Arrival after the holidays for these gifts ... also on a service price 20 more than at mathon cdt

Order placed on 4/12, received on 17/12 almost 2 weeks... Articles conform.

It's a pity that delivery took more than 10 days out of the 2 advertised, it's a real drag on the bill.

2 weeks behind schedule.

No information from Tompress about the delay in delivery due to a material being out of stock. I cancelled the product because I had to wait another 5 or 6 weeks.

Wrong information about delivery time. Three times we were given a delivery date which was not respected. We finally received the equipment, but at the beginning of December, whereas it was initially scheduled for mid-October.

Delivery delayed for no reason and not at the requested location. Product conforms but finish is not great: the latch is not even fitted straight.

I was told I would receive my order within 4 weeks. I received my parcel after 8 weeks. The commercial gesture is a voucher of 1. This was my first and last order with you. Please rest assured that I will take the time to explain your sales policy to you. Sincerely

Late delivery

- delivery man's visit 1 in our absence: no delivery notice, TomPress customer service OK, first call to the delivery man to arrange an appointment, - delivery man's visit 2: delivery notice" found in the letterbox even though we were present (so didn't ring)

The legumier seems to me to be of very average quality given its high price.

Disappointed, the book received does not correspond at all to the one displayed on the seller's site, even if the contents are identical, which I hope they are. The first time I've had this disappointment with Tompress. It's a shame.

The product, indicated as being in stock on your site before the order was placed, was unavailable. Contrary to written and oral commitments, the payment was debited as soon as the order was placed, without waiting for shipment.

Lacks an explanatory note and instructions for use