Reviews tompress.com

The service is fast I'm happy

Item was not dispatched, after a month I had to chase it up, I was then told the item was not available, and I would need to send more money for a similar item, I was then told a customer had cancelled an order and they could now send me the item I originally ordered

Item looks fine, but the iron rod used for pitting has been deformed since 1st use.

Special large-grain axle sucks beet seeds won't go through the holes

Hello As always the quality of the goods is great; it's a pity that the delivery time was so long for this pressoire and that you didn't take the initiative to call me back once to keep me informed. It's a good thing that bud macerates last a long time, otherwise my entire production would be ruined by this delay. Kind regards

Does the job but the handle fell off the unit the first time it was lifted and the door catches are rather cheap. It took a week to arrive so statements about 48 hour delivery probably only apply to destinations in France.

I would recommend the company as serious but not the product.

I waited more than 5 months for delivery, I had to claim my order several times.

Delivery time too long, (on the site 15 days, in reality 1 month, without news of the package, perhaps a small message from you would have been a minimum.

Hello Very top of the work, had another order that I could not finalize, and after your mail or you offer me a phone help I could never get someone the switchboard being constantly saturated. So

Totally ineffective on French birds

Wrong carrier - cancelled the day of receipt without warning - customer service did nothing and asked me to check with the carrier. Parcel arrived late. The 48-hour promise was not kept. I won't recommend it again, there's plenty of choice elsewhere.

Delivery time: top Customer service: top Deliveryman: unpleasant and surly when my wife checked the parcel following the site's recommendations Product: average condition

A missing book never received no gesture very disappointed

Total lack of professionalism. Too bad the products are good.

The wait for stock to run out was particularly long (almost 2.5 months).

6 weeks waiting for delivery, several calls to customer service who are unable to give a delivery date. No commercial gesture made. We will not recommend them, and we do not recommend them.

Two lids out of 6 arrived broken. What's more, the cardboard box was huge, for 6 verrines of 290mL.... it's about time they made a little effort in terms of ecology.

I was waiting for my Christmas present and received it in March.

Hello, Some bottles broke in the packaging... In the end I have 16 bottles and 20 capsules. It seems to me that the package contained only 18 bottles, because among the broken glass, I counted only 2 bottlenecks. To recover a little of my satisfaction, I expect from your service the return of 4 bottles. Otherwise the product seems to me of good quality Cordially Charly

I am disappointed not by the product but by the delivery time of my order, the parcel arrived one month after the order, it was never mentioned at the time of the order that the product was not in stock, as I needed it quickly I paid 8 euros so that it arrives in chrono... no commercial gesture following my complaint too bad I will not repeat order

Much too slow and no message to warn of the arrival of the parcel. Long live Amazon

Delivery delay not serious, but the bottom cap is leaking and the valve is cracked. Quick replacement via after-sales service.

The description is too brief and the service cannot give the characteristics of the pump nozzle, which is specific to the product.

Cost of delivery for the return of the parcel charged to the customer no commercial gesture from Tompress A real shame as I was a customer until then.

I made a complaint when I ordered a smoker and I didn't even get a phone call from NUL customer service.

Big problems with delivery times and damage to a product on delivery, but good reactivity.

The goods were not delivered to the planned relay point. It's up to me to call the colissimo service several times and to go to my local post office twice because your customer service is not responsible once the parcel has been dispatched.

The delivery was correct, but 2 bottles were broken.

The lid does not close easily. Could be better designed.

Product does not conform to the technical data sheet. the product was supposed to be 4 cm high, which I absolutely needed, but it's only 3.7 cm. sent an e-mail, no answer LAMENTABLE Sincerely ANDRE BERGER

Delivery more than 15 days after order too long I will look elsewhere

Wanted bf rights

Hello What's the point of putting a phone number on the delivery if the driver leaves a notice if he doesn't feel like using it when he arrives? I called the delivery service to make a new delivery the next day with a paid call, even though I was there on the day of delivery. Thank you very much.

Advance payment and commercial invoice documents are not congruent. The tax rates are different (19 prepayment, 20 commercial invoice).

Hello I wrote an email because the hive arrived with the bottom screws holding the tray incorrectly implanted and with screws missing I have not had a response.

Hello, I would like to inform you that the bag of salt inside the packaging box was open. Instead of the 5 kg we ordered, we only received 4.

When I place an order, the merchant must manage the delivery, not send people for a week late paying shipping costs.

Correct packaging but left-hand plate deformed despite packaging Very disappointed

The quality of the products is not in question, it's the management of orders in the event of a product delay that is catastrophic: if a product is out of stock or being restocked, you have to pay twice for shipping costs, and therefore pay for the company's logistical shortcomings .....