Reviews tompress.com

Delayed delivery, and the product did not meet our expectations.

Splash

Very good first contact by phone to take an order ..... Not so good reception when I phoned because the delivery time announced was exceeded. Correct product but is limited in size of potatoes. I'll try again anyway. Rémy.

Failure to meet delivery deadlines

Impossible to contact the delivery service and appointment not kept twice

Goods purchased on 05/09/2017 received on 27/09/2017 .Ouf

Delivery time to Switzerland a little long. Packaging too weak, not strong enough. Damaged goods.

Lack of flexibility on the part of the final supplier: Geodis. No gaskets supplied on the bubblers. Very good customer service, pleasant people and helpful answers.

Fragile merchandise, had to cobble together a mast the initial one broke off

I put 1 star for delivery because I had the option of collecting my parcel from the carrier (transco) where I waited 25 minutes on the quay for someone to deign to bring my parcel to me. Better to have it delivered. The only downside is that there are no instructions for use with my sterilizer (operation and basic advice). Very friendly customer service.

Very well

The problem with these boxes is that they are very fragile and many of them are defective on delivery, which means loss and no claims possible.

Stainless steel part of the press no problem. Lack of precision in the red-painted cast-iron part. Only one of the two pawls worked. I gave the press to a colleague; it hurt less than putting it in the metal container. I was probably unlucky.

Delivery times too long, with no communication from Tompress. The order could have been fulfilled within the timeframe advertised".

Very long delivery time No possibility to contact as everyone only spoke French

Poor packaging quality.

Super produit , belle finition mais délai long et manque de sérieux dans la livraison

A little disappointed by the quality of the product (many pods have brown spots, some are rotten)

The cover is much too large and does not correspond to the dimensions requested. Please call me: 06 21 07 04 65. Mrs. Quintana

The fact is that everything is perfect, but perhaps we could remind customers that the lid is sold separately, because I was very disappointed to discover that there was no lid....

Impossible to cut in melon with this device

The problems start with assembly: bowl assembly almost impossible, screw thread too short, grid spring too hard (you must have worked out a lot) and, lastly, an ineffective fastening system, given the effort required to turn the crank.

Having paid for a 24h delivery service, having waited 3 days to receive the parcel.

10 days delivery is probably normal. Various mail inquiries were not answered. Operating instructions only in French.

I haven't received the book I ordered and I really need it by Wednesday.

I ALWAYS ORDER MY LAUTREC GARLIC FROM YOU, BECAUSE IT'S THE BEST. ON THE OTHER HAND, YOUR PACKAGING IS NOT GOOD AT ALL. THE CARDBOARD IS TOO BIG AND NOT CLOSED PROPERLY. THE POST OFFICE HAD TO RE-TAPE THE CARDBOARD. SO I WAS LUCKY THAT THE GARLIC WASN'T DAMAGED.

The item we ordered is not strong enough for more than 10 kg. The handle unscrews. For 45 kg and over, you'll need a stronger corer.

Good evening We are very disappointed. We had ordered a sterilizer for 14 one-liter buckets and were only able to put seven upright and three lying down. Perhaps we don't know how to store them or we didn't receive the sterilizer we wanted.

I am very disappointed by this plum and cherry pitter. I've just tested it on mirabelle plums. They pass very well through the two-port tray, but as far as pitting is concerned: out of 10 mirabelles, 8 stones remain in the plums. Very, very disappointed. Not a product to buy. I wonder what will happen when I want to pit cherries.

The dispatch of a replacement product showed me that efforts were being made to satisfy the customer. Unfortunately, this product is not of high quality and should be removed from your catalog. Thank you for sending this

According to the website, the appliance I ordered is equipped with a Piezo ignition system. The one I received does not have one.

Package thrown over the fence to the wrong address. No signature.

Deliveries by post are not desirable...too many problems if the customer is absent...

I ordered a curved ember collector for a wood oven and instead I received a small shovel to collect the embers, so I'm very disappointed.

I haven't tried them yet give time no huh?

Delivery in 5 working days, not 48 hours as advertised

The cans had no protection, just walls in the box with no bubble wrap to protect them.luckily no breakages.

No manufacturing

Ordered Friday around 08.00, paid by Chronopost, supposed to be delivered Saturday. In principle, except that Chronopost only delivered on Monday. As I'm not retired, I lost 8kg in preparation, which is a shame.

The supplier does not respond to the complaint. The appliance is not working properly.