Reviews tompress.com

Having paid for a 24h delivery service, having waited 3 days to receive the parcel.

10 days delivery is probably normal. Various mail inquiries were not answered. Operating instructions only in French.

I haven't received the book I ordered and I really need it by Wednesday.

I ALWAYS ORDER MY LAUTREC GARLIC FROM YOU, BECAUSE IT'S THE BEST. ON THE OTHER HAND, YOUR PACKAGING IS NOT GOOD AT ALL. THE CARDBOARD IS TOO BIG AND NOT CLOSED PROPERLY. THE POST OFFICE HAD TO RE-TAPE THE CARDBOARD. SO I WAS LUCKY THAT THE GARLIC WASN'T DAMAGED.

The item we ordered is not strong enough for more than 10 kg. The handle unscrews. For 45 kg and over, you'll need a stronger corer.

Good evening We are very disappointed. We had ordered a sterilizer for 14 one-liter buckets and were only able to put seven upright and three lying down. Perhaps we don't know how to store them or we didn't receive the sterilizer we wanted.

I am very disappointed by this plum and cherry pitter. I've just tested it on mirabelle plums. They pass very well through the two-port tray, but as far as pitting is concerned: out of 10 mirabelles, 8 stones remain in the plums. Very, very disappointed. Not a product to buy. I wonder what will happen when I want to pit cherries.

The dispatch of a replacement product showed me that efforts were being made to satisfy the customer. Unfortunately, this product is not of high quality and should be removed from your catalog. Thank you for sending this

According to the website, the appliance I ordered is equipped with a Piezo ignition system. The one I received does not have one.

Package thrown over the fence to the wrong address. No signature.

Deliveries by post are not desirable...too many problems if the customer is absent...

I ordered a curved ember collector for a wood oven and instead I received a small shovel to collect the embers, so I'm very disappointed.

I haven't tried them yet give time no huh?

Delivery in 5 working days, not 48 hours as advertised

The cans had no protection, just walls in the box with no bubble wrap to protect them.luckily no breakages.

No manufacturing

Ordered Friday around 08.00, paid by Chronopost, supposed to be delivered Saturday. In principle, except that Chronopost only delivered on Monday. As I'm not retired, I lost 8kg in preparation, which is a shame.

The supplier does not respond to the complaint. The appliance is not working properly.

One week to receive a parcel

Dish slightly sunken on one edge and glaze missing there. It was difficult to open the package on delivery because of the heavy rain and the extremely hurried deliveryman. I don't know where this defect comes from: was it initially present on the goods or did it have an impact during transport? Thank you for allowing me to give you an assessment of this shipment. Have a nice day!

The delivery service is absolutely deplorable

I've used the pans if the coating is very good so far, the tails of the pans are hot when the food is cooked, it requires to protect the hand to grasp the pan.

Bags too small for 10 kilo hams, I won't be able to use them.

A broken glass bottle at the finish line

Customer service did not reply in the same way to my two communications.

I've made a complaint about the quality of the products, but I haven't had any feedback.

Product quality ok packaging level far from good powder everywhere despite the extra bag that packs both bags

With this order, I had ordered a book (everything was available), after a few days as I still didn't have my parcel, I called the customer service who informed me that this book was not available before three weeks; therefore my order was on hold; I don't find this very good. On other sites, they send what's available; they don't block the order.

Contrary to the site's promise of 48-hour delivery, the company phoned on May 26th to arrange an appointment for delivery on June 2nd. But it was a birthday present that couldn't wait. We had to collect the parcel from the warehouse ourselves, with the vagaries of traffic and the vagaries of GPS. I'm not sure I'd recommend it. In this case, it's better to go to a store.

Package conforms to the description on the site and I'm very pleased with it. Shipped quickly, but delivery by the France Express Geodis carrier was rather disappointing. I had to go and pick it up myself at the storage warehouse because the carrier's customer service hadn't done its job and was not available for delivery. The main thing is that the equipment is satisfactory.

Hello, the delivery service is deplorable, the deliveryman declares us absent at the time of the delivery ''It is false'' the deliveryman never came, and was never recorded by the surveillance cameras, he declares to have deposited the parcel at the nearest relay point, it is false, the nearest point is the village of Camoins H.BUCCIARELLI

Insufficiently secure payment system impossible for manager to understand

The packaging of the egg slicer indicated that it could be put in the dishwasher. So before using it, I put it in the dishwasher. I then ran it under water, but the black layer was still sticking, so I can't use a metal that degrades and can be a health hazard for food.

Delivery took a little long. This was probably due to the fact that the goods came from France. The goods do not match the details of the order. Pictures on the Internet do not match the product.

Rather slow delivery, practical equipment with a clear lack of aesthetics.... a 1 euro voucher (valid for 3 months) for a bill of sixty euros is really taking the piss out of the world ...too bad for such a wonderful catalog

The parcel was not delivered to the chosen shop and this is not the only one nor the first time. unfortunately for us, we found the same product at a lower price two days later. thank you for the catalog, your products are very good but very expensive.

Item partly not in accordance with the description, with specific reference to the larger plot, which was deemed not sufficient for my needs.

I was very surprised to receive with my product a leaflet for a brand offering tools entitled "forge and garden". What a surprise to read on one side of this leaflet that this brand offered a range of tools specifically for women with, and I quote, "tools adapted to the female morphology", and what intolerable sexism (and I'm a man)".

The product was ordered in September and a new delivery date was repeatedly given, the last one being 30.01.2017. We canceled the goods and got our money back.

The merchandise is decent and well packaged, but the delivery time, which was initially 3 to 5 days, turned into more than 15 days, even though it was available when I placed my order. So I'm not at all happy about this missed deadline.