Reviews tompress.com

Not really satisfied with the GLS delivery service, a bit disappointed not to have received any answer from Tom Press when I reported it. On the other hand, I can't fault the quality of the products.

1st test conclusive, wait for the continuation.

The product ordered arrived damaged. The delivery was made by colissimo. You are not responsible for the handling of the delivery, however I noticed (cf. my e-mail) that the product was not well protected. The product was returned and I hope that the new delivery will be satisfactory. With my best regards Gérard Massol

Almost 2 weeks for delivery Barrel damaged at the bung: wood embedded all around the orifice. Impossible to see on delivery unless you completely remove the protective layers of plastic film ... Not serious for use, but worth noting.

The customer is not informed of the day of delivery. in this age of all-out communication, it's a shame.

Hello, You're very kind to ask for my opinion, but I'd like to remind you that I still haven't received my order. Have a nice day!

The machine is very tight you can't adjust it, i bought it for my daughter for her fimo dough, she's very disappointed, i don't recommend it even for making noodles because you can't adjust the thickness and it shreds the dough. the mercato is really better, i've had it for years and it's used very often, it's better to get this one.

I ordered 37.5 of merchandise and you charged me 90& without explanation. I'm still waiting for the details of the fracture, and I had to pay 20 frs for VAT on delivery, which corresponds to 200 frs of merchandise.

Totally unsuitable and ineffective product, despite direct contact with customer service for a pre-purchase check on the use of the machine. Choose between incompetence or a Comercial lie ...

Damaged book

Very disappointed. The bottles leak when poured because the caps float and are therefore not watertight at all. Further to your reply, I would like to point out that I have carried out other tests. It clicks into place without any problem, since it's impossible to remove the cap afterwards. But the cork doesn't adhere to the bottle at all, which is normal because there's a 2 mm gap in height.

I made a mistake with my order and you did nothing to help me out. I ordered the right product and just asked your carrier to pick up the other one at my expense, but no, I had to manage on my own. I put the drum up for sale on the bon coin and you lost me as a customer.

Delivery has not yet been made, despite extremely high shipping costs. I am very dissatisfied

The parcel arrived totally ripped open. It said "glass" on it

Delivery problem, tracking was blocked. Little help from customer service, I had to call the carrier myself (pay number). Once delivered, the parcel was protected in a cardboard box, but when I opened it, the top of one of the uprights was bent. I haven't fixed it yet but I think the product is still functional, but customer service and delivery need to be reviewed.

The delivery was made without making an appointment, so I was absent, the product was returned, I called the platform and was told to call back after the weekend. I made an appointment for a second delivery attempt, but the parcel arrived at a neighbor's the day before my appointment.

Delivery time too long.

Bjr, the delay was too long, and moreover without news from you, I still have a pending order and I'm still waiting.... greetings

Vrzaiment pas claire sur les mail envoi et collissage ; Bref bon matos mais mauvaise communication

Change delivery network not competent from

The delivery time was much too long and the amount had been withdrawn before shipment.

Si? Goods do not meet our expectations

Delivery waited too long (over a month). No messages or justification for this wait and no commercial gesture for compensation.

I will not order any more on this site because delivery posted 48h whereas when one telephones caf no news one answers us in 95 of the cases"...appointment taken for 6 days later at the end of morning at the beginning of afternoon when one realizes that the deliveryman passed at 9h30

Faulty equipment after two uses, return to store at customer's expense. I placed an order with Mathon for a superior product at a lower price: a sterilizer. Sincerely

Disappointed with the delivery company. The parcel spent 5 days waiting at the warehouse without any call. The deliveryman was in too much of a hurry, practically forcing you to sign without seeing the contents of the parcel. As for the products, on unpacking, the quality seems to correspond to the details on the site, but remains to be tried.

Bonjour, le magazine etait un bon produit avec ses 6 n° mais que comprend qu'en cout cela doit être coûteux, vous décidez de passer à 4 n° mais voilà j'en ai reçu que 2 donc je ne suis pas satisfait du suivi d'autant plus que je vous l'ai signalé ce qui me fait hésiter de commander sur le catalog. cordialement 0.barois

Hello, I'm really disappointed by the product, I wanted to dry figs After 12 hours they softened but not dried at all I wonder about its usefulness to dry other fruits I will not advertise this product Thank you for calling me back to let me know if I need to do something special to dehydrate figs Sincerely

Delayed delivery, and the product did not meet our expectations.

Splash

Very good first contact by phone to take an order ..... Not so good reception when I phoned because the delivery time announced was exceeded. Correct product but is limited in size of potatoes. I'll try again anyway. Rémy.

Failure to meet delivery deadlines

Impossible to contact the delivery service and appointment not kept twice

Goods purchased on 05/09/2017 received on 27/09/2017 .Ouf

Delivery time to Switzerland a little long. Packaging too weak, not strong enough. Damaged goods.

Lack of flexibility on the part of the final supplier: Geodis. No gaskets supplied on the bubblers. Very good customer service, pleasant people and helpful answers.

Fragile merchandise, had to cobble together a mast the initial one broke off

I put 1 star for delivery because I had the option of collecting my parcel from the carrier (transco) where I waited 25 minutes on the quay for someone to deign to bring my parcel to me. Better to have it delivered. The only downside is that there are no instructions for use with my sterilizer (operation and basic advice). Very friendly customer service.

Very well

The problem with these boxes is that they are very fragile and many of them are defective on delivery, which means loss and no claims possible.