/10
★★★★★
based on 18598 reviews published
★★★★★
based on 18598 reviews published
Latest customer reviews
5
/5
★★★★★
Satisfied
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5
/5
★★★★★
Compliant
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5
/5
★★★★★
Perfect
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5
/5
★★★★★
Never disappointed after several orders. Quality material.
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5
/5
★★★★★
The only drawback is that you can't pay in three instalments with your bank card. You have to write three cheques, but otherwise it's perfect.
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4
/5
★★★★☆
After ignition, the sawdust goes out very quickly (+/-15 minutes).
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Answer from tompress.com
It's probably a little damp. Dry it in the sun or in front of a heat source for better combustion. Conversely, if it burns too quickly, moisten it. Best regards.
3
/5
★★★☆☆
Delivery 3 weeks after the order and every week the customer service specifies an imminent delivery ...next week....
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5
/5
★★★★★
I am completely satisfied with this first order and would like to thank you for the speed and quality of the product. Best regards, Mrs Tom
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5
/5
★★★★★
Product conforms and fast delivery.
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5
/5
★★★★★
Very fast delivery. It's a pity that we weren't informed of the delivery man's arrival by e-mail, as is the case with the post office.
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5
/5
★★★★★
Top equipment.
Oxtail casing too thick
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Answer from tompress.com
for the same diameter, you'd need a different quality."
5
/5
★★★★★
Ras
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1
/5
★☆☆☆☆
I've taken my case to the district court because I haven't had a favourable response to my dispute after sending several emails. The consumer service has also been notified. Zero points and I wouldn't recommend your site.
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Answer from tompress.com
Hello, We have tried to contact you several times on the number you gave us when you placed your order, but unfortunately without success. Please contact us on 05 63 71 44 99 (toll-free number). Best regards.
4
/5
★★★★☆
There must have been a bag of sawdust included with the smoker that we didn't get.
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Answer from tompress.com
Hello, These models are not advertised with sawdust samples. Please do not hesitate to come back to us for further information and to give you full satisfaction. I hope I've improved your appreciation, which you can update at your leisure. Best regards.
5
/5
★★★★★
We are very satisfied with your service and the quality of your products.
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5
/5
★★★★★
Nothing to say
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5
/5
★★★★★
Nothing to say
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5
/5
★★★★★
Always impeccable, don't change a thing
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4
/5
★★★★☆
Easy ordering, fast delivery. The price is relatively high but I hadn't found it in the store.
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5
/5
★★★★★
Fast and nice catalog in return
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4
/5
★★★★☆
Items conform to order but delivery is as complicated as ever
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5
/5
★★★★★
Perfect Fast delivery and products as described
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5
/5
★★★★★
Speed
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5
/5
★★★★★
Don't change a thing
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5
/5
★★★★★
None
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4
/5
★★★★☆
Exactly what we expected
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5
/5
★★★★★
Continue
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5
/5
★★★★★
Fine
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5
/5
★★★★★
This is the first time I have ordered from this site and I am very satisfied. Good quality product. Fast delivery. I am grateful for your diligence. I will recommend this site to my friends and family.
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5
/5
★★★★★
In all the years I've known tompress, I've never been disappointed by their service, advice and the quality of their products. best regards.
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