/10
★★★★★
based on 18311 reviews published
★★★★★
based on 18311 reviews published
Latest customer reviews
5
/5
★★★★★
All well received
Odina B.
purchased on 15/01/2024
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5
/5
★★★★★
Satisfied
Alain P.
purchased on 15/11/2023
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5
/5
★★★★★
The utensil I received was exactly what I expected, sturdy, good quality and reasonably priced.
Christiane N.
purchased on 08/02/2024
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4
/5
★★★★☆
Compliant
Valerie T.
purchased on 29/01/2024
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5
/5
★★★★★
Impeccable!
Christophe D.
purchased on 22/01/2024
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5
/5
★★★★★
Too bad there's no 5mm grid for the chopper. Very easy to clean and maintain. Otherwise nothing to report. Good purchase. Would recommend.
William B.
purchased on 05/12/2023
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5
/5
★★★★★
Very good product
Sawsen A.
purchased on 31/01/2024
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5
/5
★★★★★
Very serious site that you can trust. Very good quality equipment, the only downside is that it's a bit expensive.
Dominique C.
purchased on 05/02/2024
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5
/5
★★★★★
Fast and accurate delivery!
Jerome L.
purchased on 08/12/2023
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5
/5
★★★★★
A team that always listens. Keep up the good work. Thank you
Mickael P.
purchased on 27/12/2023
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1
/5
★☆☆☆☆
Unacceptable delivery times (over 6 months, no news from the site, impossible to obtain information, blocks the entire order even if some items are in stock)
Ariane P.
purchased on 25/10/2023
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Answer from tompress.com
Thank you for sharing your review of tompress.com,
Thank you for sharing your opinion on tompress.com
We apologize for the delay, which is beyond our control.
Please be assured that we are doing our best to improve product availability and will announce precise lead times as soon as we are aware of them.
Best regards.
TomPress
Thank you for sharing your opinion on tompress.com
We apologize for the delay, which is beyond our control.
Please be assured that we are doing our best to improve product availability and will announce precise lead times as soon as we are aware of them.
Best regards.
TomPress
5
/5
★★★★★
Interesting but expensive site
Frederic L.
purchased on 22/01/2024
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5
/5
★★★★★
Very serious house excellent material to recommend
Bernard R.
purchased on 09/11/2023
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5
/5
★★★★★
Very good material!
Guy E.
purchased on 04/12/2023
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5
/5
★★★★★
5/5
Pierre D.
purchased on 18/12/2023
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5
/5
★★★★★
Very fast and accurate shipping, perfect!
Jean-baptiste D.
purchased on 18/01/2024
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5
/5
★★★★★
Serious supplier, I recommend without hesitation
Gerard G.
purchased on 22/11/2023
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5
/5
★★★★★
Ease of choice, fast delivery, very competitive price
Richard K.
purchased on 16/01/2024
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5
/5
★★★★★
Nothing to redirect
Maison D.
purchased on 28/11/2023
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5
/5
★★★★★
No problem
Earl L.
purchased on 04/01/2024
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2
/5
★★☆☆☆
Nothing to say about the funnel. The filters are too fine and clog up immediately, even with slightly cloudy pre-filtered liqueurs. Two days to filter 1 liter!
Jean-paul R.
purchased on 15/01/2024
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Answer from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
Filtration depends on a number of criteria, including the type of liquid, viscosity, level of impurities, etc.
When you make a purchase, you can contact our customer service department by phone or e-mail, Monday to Friday.
We always do our utmost to find the most satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
TomPress
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
Filtration depends on a number of criteria, including the type of liquid, viscosity, level of impurities, etc.
When you make a purchase, you can contact our customer service department by phone or e-mail, Monday to Friday.
We always do our utmost to find the most satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
TomPress
1
/5
★☆☆☆☆
The vinegar tap was missing
Catherine G.
purchased on 11/12/2023
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Answer from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
If the product does not correspond to your order, or if a part is missing, please do not hesitate to contact our customer service team, Monday to Friday, by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
http://www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
If the product does not correspond to your order, or if a part is missing, please do not hesitate to contact our customer service team, Monday to Friday, by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
http://www.tompress.com
5
/5
★★★★★
Very good book to learn the smoking technique
Damien F.
purchased on 03/01/2024
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5
/5
★★★★★
Fast, consistent quality
Murielle T.
purchased on 29/12/2023
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5
/5
★★★★★
Very good product I recommend 100%.
Daniel G.
purchased on 22/01/2024
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1
/5
★☆☆☆☆
Not received the right basket, very disappointed.
Patricia M.
purchased on 12/12/2023
Translated review
Answer from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
Product inversion can sometimes occur, although this is rare.
If the product doesn't match your order, don't hesitate to contact our customer service team, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
http://www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
Product inversion can sometimes occur, although this is rare.
If the product doesn't match your order, don't hesitate to contact our customer service team, Monday to Friday by phone or e-mail.
We always do our utmost to find a satisfactory solution for our customers.
We look forward to serving you again and providing you with a better experience.
Have a nice day.
We remain at your disposal.
Best regards.
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
http://www.tompress.com
5
/5
★★★★★
Very good
Jean P.
purchased on 24/11/2023
Translated review
5
/5
★★★★★
I had no problems so nothing to say.
Alain L.
purchased on 23/11/2023
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5
/5
★★★★★
Excellent product a little expensive but we are never disappointed
Richard M.
purchased on 26/01/2024
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2
/5
★★☆☆☆
I have no news about my order
Bruno F.
purchased on 22/11/2023
Translated review
Answer from tompress.com
Dear Customer, we are sorry to hear that your experience did not live up to your expectations.
Your satisfaction is our priority, and we take your comments very seriously.
I am surprised by your response.
Your parcel was declared delivered to us on 04/12/2024 at your relay point by collissimo.
In the case of a parcel never received, you can of course contact us quickly so that we can take the necessary steps.
We are at your disposal by phone or e-mail from Monday to Friday.
We look forward to serving you again and providing you with a better experience.
We look forward to hearing from you.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
http://www.tompress.com
Your satisfaction is our priority, and we take your comments very seriously.
I am surprised by your response.
Your parcel was declared delivered to us on 04/12/2024 at your relay point by collissimo.
In the case of a parcel never received, you can of course contact us quickly so that we can take the necessary steps.
We are at your disposal by phone or e-mail from Monday to Friday.
We look forward to serving you again and providing you with a better experience.
We look forward to hearing from you.
Yours sincerely
Sylvère Dupont de Lataulade
Tom Press
Sales Department
ZA de la Condamine
81540 SOREZE
Phone: 05 63 71 44 99
Fax: 05 63 71 44 98
http://www.tompress.com