/10
★★★★★
based on 1897 reviews published
★★★★★
based on 1897 reviews published
Latest customer reviews
4
/5
★★★★☆
Good
Carine F.
purchased on 15/12/2024
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1
/5
★☆☆☆☆
Very disappointed, the Toxik3 after-sales service is inexistent. Impossible to download the return form. I sent messages to the SClient, but no response from them. I want to exchange the items for smaller sizes, as I liked the pants.
Luisa D.
purchased on 13/12/2024
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Answer from Toxik3
Hello Luisa,
Thank you for your message and for your feedback regarding your order.
We sincerely apologize for your disappointment and the lack of a quick response from us.
As indicated on our website as well as in the order confirmation email, our entire team was on leave for the Christmas holidays, which temporarily interrupted our customer service. We understand that this may have been frustrating, and we sincerely apologize if the information was not sufficiently clear or was poorly communicated.
The Toxik3 team
Thank you for your message and for your feedback regarding your order.
We sincerely apologize for your disappointment and the lack of a quick response from us.
As indicated on our website as well as in the order confirmation email, our entire team was on leave for the Christmas holidays, which temporarily interrupted our customer service. We understand that this may have been frustrating, and we sincerely apologize if the information was not sufficiently clear or was poorly communicated.
The Toxik3 team
5
/5
★★★★★
Nothing to say Perfect
Martine B.
purchased on 13/12/2024
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Answer from Toxik3
Dear Martine,
Thank you very much for your positive feedback and your perfect rating! We are delighted that our site "Toxik3" meets your expectations. Your support is greatly appreciated and motivates us to continue improving our services.
Best regards,
The Toxik3 team
Thank you very much for your positive feedback and your perfect rating! We are delighted that our site "Toxik3" meets your expectations. Your support is greatly appreciated and motivates us to continue improving our services.
Best regards,
The Toxik3 team
5
/5
★★★★★
Top
Anne-sophie V.
purchased on 12/12/2024
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Answer from Toxik3
Dear Anne-Sophie,
We warmly thank you for your positive rating of 5/5! Your satisfaction is our greatest reward and we are delighted that Toxik3 pleased you. Please do not hesitate to reach out to us for any suggestions or future needs.
We warmly thank you for your positive rating of 5/5! Your satisfaction is our greatest reward and we are delighted that Toxik3 pleased you. Please do not hesitate to reach out to us for any suggestions or future needs.
5
/5
★★★★★
Perfect
Ariane A.
purchased on 11/12/2024
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Answer from Toxik3
Dear Ariane,
We sincerely thank you for your flattering review of Toxik3. Your satisfaction is our priority and your words motivate us to continue providing the best possible service. Please feel free to reach out to us if you have any questions or suggestions. See you soon on our site!
Best regards,
The Toxik3 team
We sincerely thank you for your flattering review of Toxik3. Your satisfaction is our priority and your words motivate us to continue providing the best possible service. Please feel free to reach out to us if you have any questions or suggestions. See you soon on our site!
Best regards,
The Toxik3 team
5
/5
★★★★★
Perfect
Denis W.
purchased on 11/12/2024
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Answer from Toxik3
Hello Denis,
We warmly thank you for your flattering feedback on our Toxik3 site. Your satisfaction is our greatest reward, and we are delighted that your experience met your expectations. Please feel free to reach out to us with any questions or suggestions!
We warmly thank you for your flattering feedback on our Toxik3 site. Your satisfaction is our greatest reward, and we are delighted that your experience met your expectations. Please feel free to reach out to us with any questions or suggestions!
1
/5
★☆☆☆☆
Order never collected. Reported to carrier and no after-sales follow-up!
Louise M.
purchased on 28/11/2024
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5
/5
★★★★★
Superb clothes very beautiful cuts I am delighted with my purchase on toxic
Christina S.
purchased on 10/12/2024
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Answer from Toxik3
Dear Christina,
We sincerely thank you for your glowing review and your rating of 5/5. We are delighted to hear that you are satisfied with your purchases and that you like our clothing. Your satisfaction is our priority, and we hope to see you soon on Toxik3 for new discoveries.
Best regards,
The Toxik3 team.
We sincerely thank you for your glowing review and your rating of 5/5. We are delighted to hear that you are satisfied with your purchases and that you like our clothing. Your satisfaction is our priority, and we hope to see you soon on Toxik3 for new discoveries.
Best regards,
The Toxik3 team.
5
/5
★★★★★
I love this skirt and thank you for the fast delivery.
Edith G.
purchased on 10/12/2024
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Answer from Toxik3
Dear Edith,
We warmly thank you for your flattering review and are delighted to hear that you love your skirt. We take pride in providing fast and quality delivery service. Don't hesitate to come back to us for more purchases!
Best regards,
The Toxik3 team
We warmly thank you for your flattering review and are delighted to hear that you love your skirt. We take pride in providing fast and quality delivery service. Don't hesitate to come back to us for more purchases!
Best regards,
The Toxik3 team
1
/5
★☆☆☆☆
No package received
Ann V.
purchased on 12/12/2024
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5
/5
★★★★★
No I received my order but unfortunately the jeans do not fit, I had return label for refund thank you for your understanding Ms BAUS SANCHEZ Laurence
Laurence B.
purchased on 10/12/2024
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Answer from Toxik3
Dear Mrs. Baus Sanchez,
Thank you for your feedback and your 5/5 rating! We are sorry to hear that the jeans do not fit you. We confirm that the return label has been set up to facilitate your refund. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Toxik3 team
Thank you for your feedback and your 5/5 rating! We are sorry to hear that the jeans do not fit you. We confirm that the return label has been set up to facilitate your refund. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Toxik3 team
1
/5
★☆☆☆☆
Return in progress. Impossible to have an experienced follow-up of the parcel ref. Late information on the closure of the site during the holiday season, if I had known I would have asked for a refund and not an exchange.
Fanny P.
purchased on 06/12/2024
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Answer from Toxik3
Hello Fanny,
Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences you encountered regarding the tracking of your package and the communication about the site closure. Your satisfaction is our priority, and we take your feedback very seriously. We would have gladly considered your refund request.
Best regards,
The Toxik3 team
Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences you encountered regarding the tracking of your package and the communication about the site closure. Your satisfaction is our priority, and we take your feedback very seriously. We would have gladly considered your refund request.
Best regards,
The Toxik3 team
5
/5
★★★★★
Top
Justine P.
purchased on 09/12/2024
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Answer from Toxik3
Dear Justine,
We warmly thank you for your flattering review! Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience on our Toxik3 site. Don't hesitate to come back to discover our upcoming new products.
Best regards,
The Toxik3 team.
We warmly thank you for your flattering review! Your satisfaction is our greatest reward and we are delighted that you enjoyed your experience on our Toxik3 site. Don't hesitate to come back to discover our upcoming new products.
Best regards,
The Toxik3 team.
5
/5
★★★★★
My pants fit perfectly! I just had to hem them to fit my waist! It's absolutely perfect!
Pascale G.
purchased on 09/12/2024
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Answer from Toxik3
Dear Pascale,
We sincerely thank you for your flattering review and are delighted to hear that your pants fit you wonderfully! We are pleased to see that the small hem adjustment has achieved perfection. Your satisfaction is our greatest reward. Do not hesitate to return to our site, we would be happy to welcome you again!
Best regards,
The Toxik3 team.
We sincerely thank you for your flattering review and are delighted to hear that your pants fit you wonderfully! We are pleased to see that the small hem adjustment has achieved perfection. Your satisfaction is our greatest reward. Do not hesitate to return to our site, we would be happy to welcome you again!
Best regards,
The Toxik3 team.
3
/5
★★★☆☆
I ordered two pairs of pants in the same size. Neither fit, one is too small and one is too big. I returned them and am waiting for a refund.
Annick C.
purchased on 07/12/2024
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Answer from Toxik3
Hello Annick,
Thank you for taking the time to share your feedback on Toxik3. We are sorry to hear that the ordered pants did not suit you. We understand how frustrating it can be to encounter sizing issues. Your feedback is important to us, and we will do what is necessary to improve our size guide. Please feel free to contact us via the online chat for personalized advice.
Best regards,
The Toxik3 team
Thank you for taking the time to share your feedback on Toxik3. We are sorry to hear that the ordered pants did not suit you. We understand how frustrating it can be to encounter sizing issues. Your feedback is important to us, and we will do what is necessary to improve our size guide. Please feel free to contact us via the online chat for personalized advice.
Best regards,
The Toxik3 team
5
/5
★★★★★
Serious, perfect fit
Maryse W.
purchased on 09/12/2024
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Answer from Toxik3
Dear Maryse, we sincerely thank you for your flattering review of our site "Toxik3". We are delighted to hear that you are satisfied with the quality of our services and the cut of your pants. Your satisfaction is our priority and we hope to see you again very soon.
3
/5
★★★☆☆
Bjr... I just wanted to swap sizes and take advantage of the discount... And no answer in that sense... I returned the item and now?
Liliane B.
purchased on 08/12/2024
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Answer from Toxik3
Hello Liliane, we thank you for your feedback. We are sorry to hear that you have not received information regarding the exchange and the discount. We are committed to improving our customer service and would be happy to help you resolve this situation. Please feel free to contact us directly at [email protected] so that we can assist you.
1
/5
★☆☆☆☆
S34 too big, fairly thin denim material that seems to be of very average quality, not worth the price.
Clemence R.
purchased on 07/12/2024
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Answer from Toxik3
Hello Cl mence,
Thank you for taking the time to share your thoughts on our product. The model you ordered is a jogg jean, designed with an ultra-stretch and soft material, precisely to offer the comfort of joggers while maintaining the appearance of jeans. It is therefore normal for the fabric to be thinner than classic denim: this is part of its characteristics.
This type of cut does not provide structured support, but rather a feeling of softness and freedom of movement, which can indeed give the impression of a slightly larger size if you are looking for a more fitted effect.
Feel free to check out our other models if you are looking for a stiffer and more structured denim.
Have a nice day!
The Toxik3 team
Thank you for taking the time to share your thoughts on our product. The model you ordered is a jogg jean, designed with an ultra-stretch and soft material, precisely to offer the comfort of joggers while maintaining the appearance of jeans. It is therefore normal for the fabric to be thinner than classic denim: this is part of its characteristics.
This type of cut does not provide structured support, but rather a feeling of softness and freedom of movement, which can indeed give the impression of a slightly larger size if you are looking for a more fitted effect.
Feel free to check out our other models if you are looking for a stiffer and more structured denim.
Have a nice day!
The Toxik3 team
5
/5
★★★★★
Very happy with my order and the impeccable delivery.
Nicolas D.
purchased on 07/12/2024
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Answer from Toxik3
Hello Nicolas,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your order and the delivery. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
See you soon on Toxik3!
The Toxik3 team
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your order and the delivery. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service.
See you soon on Toxik3!
The Toxik3 team
5
/5
★★★★★
Top quality Well packaged parcel Very happy with my purchase
Chloe B.
purchased on 06/12/2024
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Answer from Toxik3
Dear Chloe,
Thank you very much for your glowing review and your perfect rating! We are delighted to hear that you are satisfied with the quality of our products and the packaging of your package. Your satisfaction is our priority, and we hope to see you again soon on Toxik3.
Best regards,
The Toxik3 team
Thank you very much for your glowing review and your perfect rating! We are delighted to hear that you are satisfied with the quality of our products and the packaging of your package. Your satisfaction is our priority, and we hope to see you again soon on Toxik3.
Best regards,
The Toxik3 team
1
/5
★☆☆☆☆
I have not received my parcel. It was sent to a parcel relay more than 35 km from the planned relay point. I called mondial relais, the parcel has still not been redirected to the relay at my home and the seller does nothing.... I had to ask for a refund via PayPal. That's a shame.
Marie Pierre P.
purchased on 05/12/2024
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Answer from Toxik3
Hello Marie Pierre,
We are sincerely sorry for this bad experience. Unfortunately, despite our request to the Mondial Relay customer service, we cannot intervene directly on the parcel rerouting schedule, which limits our scope of action once the parcel is in transit.
We fully understand your frustration, especially since the relay point assigned is quite far from the one you had selected.
However, we had offered you a reshipment of your order to your home, which you declined because our goal remains to satisfy you as best as we can.
We still hope to have the opportunity to provide you with a better experience in the future.
Have a nice day.
Best regards,
The Toxik3 team
We are sincerely sorry for this bad experience. Unfortunately, despite our request to the Mondial Relay customer service, we cannot intervene directly on the parcel rerouting schedule, which limits our scope of action once the parcel is in transit.
We fully understand your frustration, especially since the relay point assigned is quite far from the one you had selected.
However, we had offered you a reshipment of your order to your home, which you declined because our goal remains to satisfy you as best as we can.
We still hope to have the opportunity to provide you with a better experience in the future.
Have a nice day.
Best regards,
The Toxik3 team
5
/5
★★★★★
Fast delivery, quality clothing
Josiane B.
purchased on 06/12/2024
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Answer from Toxik3
Hello Josiane,
We warmly thank you for your positive review and your rating of 5/5! We are delighted to learn that you appreciated the speed of our delivery as well as the quality of our clothing. Your satisfaction is our priority, and your feedback encourages us to continue offering the best. We look forward to serving you again!
Best regards,
The Toxik3 team.
We warmly thank you for your positive review and your rating of 5/5! We are delighted to learn that you appreciated the speed of our delivery as well as the quality of our clothing. Your satisfaction is our priority, and your feedback encourages us to continue offering the best. We look forward to serving you again!
Best regards,
The Toxik3 team.
5
/5
★★★★★
Fast shipping of a very cool pair of jeans to Germany. Will definitely order again!
Marion W.
purchased on 02/12/2024
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5
/5
★★★★★
Excellent quality and affordable prices. Jeans fit reliably: once you know your size, you can order different models with your eyes shut. Top style and quality. Fast, careful shipping, attractive loyalty program.
Marie-cecile V.
purchased on 05/12/2024
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Answer from Toxik3
Dear Marie-Cécile,
We sincerely thank you for your flattering review of Toxik3. We are delighted to learn that you appreciate the quality of our products and our service, and we take pride in providing a satisfying shopping experience. We look forward to seeing you again soon on our site!
We sincerely thank you for your flattering review of Toxik3. We are delighted to learn that you appreciate the quality of our products and our service, and we take pride in providing a satisfying shopping experience. We look forward to seeing you again soon on our site!
5
/5
★★★★★
Delivery time a little long... otherwise impeccable item. Thank you
Anne S.
purchased on 04/12/2024
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Answer from Toxik3
Hello Anne,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with the item. We also take your comments regarding the delivery time into account and are doing everything possible to improve this service. Thank you again for your trust and understanding.
Best regards,
The Toxik3 team
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with the item. We also take your comments regarding the delivery time into account and are doing everything possible to improve this service. Thank you again for your trust and understanding.
Best regards,
The Toxik3 team
5
/5
★★★★★
Very nice product but too big
Clara P.
purchased on 02/12/2024
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Answer from Toxik3
Hello Clara,
Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you find our product beautiful. We understand that the size may be an issue and we appreciate your comment. Please feel free to contact us on the online chat for personalized advice.
Thank you again for your support!
Best regards,
The Toxik3 team
Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you find our product beautiful. We understand that the size may be an issue and we appreciate your comment. Please feel free to contact us on the online chat for personalized advice.
Thank you again for your support!
Best regards,
The Toxik3 team
4
/5
★★★★☆
Soft pants, good value for money
Françoise B.
purchased on 04/12/2024
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Answer from Toxik3
Hello Françoise,
Thank you for your positive feedback regarding our site "Toxik3". We are delighted that you found the pants both flexible and a good value for money. Don't hesitate to come back to us for your future purchases!
Thank you for your positive feedback regarding our site "Toxik3". We are delighted that you found the pants both flexible and a good value for money. Don't hesitate to come back to us for your future purchases!
5
/5
★★★★★
Very good. Perfect fit and fabric looks good. Would recommend.
Lucie C.
purchased on 19/11/2024
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Answer from Toxik3
Hello Lucie,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the size and quality of the fabrics of our products. Your recommendation touches us and encourages us to continue offering the best to our customers. We look forward to seeing you again on Toxik3!
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the size and quality of the fabrics of our products. Your recommendation touches us and encourages us to continue offering the best to our customers. We look forward to seeing you again on Toxik3!
4
/5
★★★★☆
I'm 1.63 cm tall and had to go to the seamstress to have a pair of jeans made because they were so long at the bottom, even in heels. You were supposed to tell me where the inseam measurement for jeans is. Bàv, Véronique
Veronique E.
purchased on 01/12/2024
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Answer from Toxik3
Hello Véronique,
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that the length of your jeans was not suitable. Your comment regarding the indication of the inseam measurements is very relevant, and we will take this into account to improve our site. Please feel free to contact us on the online chat for any information you may need on your next visit.
Best regards,
The Toxik3 team
We sincerely thank you for your review and your rating of 4/5. We are sorry to hear that the length of your jeans was not suitable. Your comment regarding the indication of the inseam measurements is very relevant, and we will take this into account to improve our site. Please feel free to contact us on the online chat for any information you may need on your next visit.
Best regards,
The Toxik3 team
5
/5
★★★★★
Very good
Ida B.
purchased on 02/12/2024
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Answer from Toxik3
Dear Ida,
We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted to hear that your experience on our Toxik3 site met your expectations. Please feel free to reach out to us with any questions or suggestions. We hope to see you again soon!
Best regards,
The Toxik3 Team
We sincerely thank you for your glowing review and your perfect score of 5/5. We are delighted to hear that your experience on our Toxik3 site met your expectations. Please feel free to reach out to us with any questions or suggestions. We hope to see you again soon!
Best regards,
The Toxik3 Team