Customer reviews of Toxik3

Hello Carine,

Thank you for your message. We are sorry to hear that your logistical experience was not straightforward enough. An e-mail containing all the shipping information was sent with your order number. Simply click on this number to track the status of your parcel.

It is also important to note that as Toxik3 is based in France, delivery to Belgium may take slightly longer. Delivery by Colissimo is estimated to take between 2 and 4 working days (excluding weekends), but this does not take into account the time required to prepare your order.

For an order placed on a Wednesday at 4pm, and received the following Wednesday, the delivery time can be considered quite respectable.

If you have any further questions or concerns, please don't hesitate to contact us via chat or email: [email protected]. We're here to help!

Hello Nathalie,

We're sorry to hear that the delivery time was too long for you. We do our best to deliver in Belgium and we try to clearly indicate the Mondial Relay delivery time, which is between 5 and 7 working days (excluding weekends).

It is also important to take into account the internal processing time to prepare your parcel. For an order placed on Thursday, October 10, we entrusted your package to the carrier on Monday, October 14, as the Toxik3 team does not work at weekends.

Thank you for your understanding,

Hello Gerard, thank you for your message. I can confirm that the "Jean enduit métallique - Atik" is indeed priced at 69.90 euros. The current offer was a -25% discount on the second item, valid on the less expensive of the two. So there seems to have been a misunderstanding.

If you have any further questions or need further assistance, please let us know. We're here to help!

Hello Dina,

Thank you for your feedback! We are very happy to have a customer in Martinique and delighted to hear that you have received your parcel.

Please let us know what you think!