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/10
★★★★★
based on 1529 published reviews
★★★★★
based on 1529 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
It's the second time I order this model which is a woman's swimsuit!
Perrier C. Translated review
1/5
★☆☆☆☆
The site does not work properly with all browsers, constrains google geolocation and on top of that requires a sieve like Chrome to navigate and order properly.
Vincent C. Translated review
Answer from TYR
Hello, Thank you for your feedback. Our goal is to make it possible to browse our site from any browser. We have sent the technical bug to our web agency so that they can work on it. Is it possible to know if you made the purchase from a desktop, laptop, tablet or smartphone? Finally last question is your browsers are up to date?
1/5
★☆☆☆☆
Free return is wrong. Exclusively 14 days + have discount code. The words free return, as used by other online retailers, indicate 28 days + credit on payment card and not just shipping costs. The quality of the images and videos on your site is misleading; it tells the consumer that you are practising the mores of other large online sites - accepting to keep the maximum number of customers that sometimes it is also necessary to take money out and not always to bring it in. You have lost a customer who has four children and swims in a club + competition.
Dettie F. Translated review
Answer from TYR
Good evening returns are indeed free if you follow the return procedure attached to the package. If you follow the procedure and you read the conditions of return on the return authorization, it is stipulated that we make the refund it is enough to ask for it. We are currently looking into extending the return period to 30 days. Regarding the images, this is the first time a customer has complained. If you would like a refund, please contact us. Please have a good holiday season
1/5
★☆☆☆☆
I still haven't received my swimsuit... And no answer from you ...
Damien J. Translated review
1/5
★☆☆☆☆
The sizes don't match at all. There is no warning on the site and the size guide is also wrong. The site does not give refunds, only credits, and if you need an exchange just on the size you are asked to pay shipping costs, while the initial comma reaches well the free shipping.
Anonymous A. Translated review
1/5
★☆☆☆☆
My order history shows me BOOK when I have not received anything
Anonymous A. Translated review
1/5
★☆☆☆☆
2 purchases, 2 jerseys that don't fit, and no refund...
Anonymous A. Translated review
1/5
★☆☆☆☆
Hello, I tried to return a part of the order by leaving a message on the site. I was sent back my message with an error email. Your site is not working.
Anonymous A. Translated review
1/5
★☆☆☆☆
I did not receive the right glasses nor the right color. It's the 1st time that I ordered on this site, a little disappointed...
Anonymous A. Translated review
1/5
★☆☆☆☆
Stop sending me emails.
Anonymous A. Translated review
1/5
★☆☆☆☆
Dishonest site I returned my order and never got a refund or a credit note and I was never able to reach me by phone
Anonymous A. Translated review
1/5
★☆☆☆☆
Skipped another order, girl's swimsuit received in 10 years instead of 12 years. No answer from the staff on my complaint and on the procedure to follow to return the product or to be refunded
Anonymous A. Translated review
1/5
★☆☆☆☆
Nice jersey but we never managed to get the interfaces over the nose - still waiting for an answer to my email - lousy TYR soap - lousy gear - doesn't deserve the French team in sponsorship
Anonymous A. Translated review