Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
Very good professionals, very competent, responsive, and materials with very good value for money. I recommend for purchases.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2019
Excellent!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
Good advice and material received very quickly. Not yet installed but seems to be of quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Perfect
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/12/2019
On time delivery.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/12/2019
Using pictures instead of the written word makes it so much easier to use.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/12/2019
Next day service, good technical help, many thanks
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
professionalism, good advice, responsive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2019
Order arrived well without any issues. Completely satisfied. Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2019
Competent team attentive to the needs of its clients.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2019
Very good
Translated reviews
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 11/12/2019
Device does its job well. I would have given it 4 or 5 stars but for the fact that the supplied PIR sensor batteries were dead on arrival. Which made pairing a painful exercise until the reason became clear.
Response from Ultra Secure (ultrasecuredirect.com)
Dear Customer
Thank you for the review, I am sorry a battery was found to be defective, these are brand new AA batteries supplied with each Alarm, it is very unusual for one of these to fail
Once again we are sorry for your inconvenience
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 10/12/2019
Easy ordering, very good prices, great communication, fast delivery and quality products, what more could you ask for, cheers.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
The delivered product matched the description made and therefore met my expectations. Highly recommended.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Satisfied with this purchase, it meets my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
Good technology, it would be possible to improve the range between the base and the receivers with a gain antenna...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2019
Everything worked in the shortest time and without fail. Thank you and congratulations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
Good product and relevant advice. Availability of staff. I will advertise again.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
I set up ultrapir 3 gsm. Compliant, works with sim free. Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2019
Very good beyond the best! ???
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Very easy customer service contact and good advice, fast delivery, very good products and very interesting quality/price ratio compared to other products available Made in France. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2019
Clear site. Good explanations. Easy order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
I am 67 years old but despite my age :-), I find that the explanations on the site are excellent. I ordered and received my product very quickly (in two days and I live in Belgium). Very easy to install by following the instructions and very easy to use. Two detectors (one at the front of my property, the other at the back). No wires, no cabling, recharging by a small solar panel fixed to the detector. In summary, it's great, it's really what I was looking for. Thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2019
Fast and with tracking. Thank you for the service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
The ordered product is perfectly in line with the description present on the website, which is sufficiently documented and explicit. Very fast and careful shipping - Package properly protected for transport. I will order on this site without any hesitation if needed.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
This is my second order on this site. The order and delivery went very well.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2019
Very professional site, I recommend it, perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2019
Very good products and technicians are attentive
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
I recommend this company for its availability, especially for its professionalism, the speed of response to all questions
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
Very good, nothing to complain about
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
After a few small issues with the installation and the advice from the technicians and video, everything went well. To be seen in use.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2019
very satisfied, I recommend this product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
OK, good and deadline respected.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2019
Good product good delivery work's well
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2019
Excellent product, fast service
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2019
Does what it says on the tin! Well done.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/11/2019
I purchased an alarm system recently. Great value for money, easy install and set up. Works very well. Excellent product. I had one small missing item from my order. It was addressed immediately, with the item arriving a day or two later.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
satisfied
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2019
Good product
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2019
Very good, thank you
Translated reviews
We use cookies for audience measurement and improving user experience.