Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 833 published reviews
5 9 176 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

All reviews

V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/08/2019
Was very easy to buy and set up and do business with these guys
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
For the shipment within the deadlines and the product conforms. Not enough hindsight to rate the quality of the product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2019
excellent price and quick delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2019
Fast prompt delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/08/2019
Fast prompt delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/08/2019
Help & support great and product equally satisfying!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/07/2019
Good product. Helpful people to contact.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
easy to consult
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/07/2019
Prompt delivery and easy to set up.However instructions for the h/d alarm were poor but after a call to the support line the installation was completed and working
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
Top notch! Quality material at a very affordable price. An Ultrapir 3, two door or window alarms, an outdoor solar siren, an indoor siren. All linked together, controlled remotely with the remote control. If one of the devices is triggered, it signals the others. I took a subscription with a mobile phone operator for 2 euros/month. And it works perfectly. My chalet is now perfectly secured, I am completely satisfied. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
Very competent, quality product, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Ultra-fast order and delivery. The advice and explanations requested were clear and valuable for implementation. Thank you and congratulations. Ps: why not a camera linked or integrated into the pir3 at an affordable price?
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Thank you for the review left, as well as the suggestion. Indeed, we would love to have this possibility in this range, our R&D is continuously working to try to find a solution at an affordable price, but it is not easy, technology is constantly changing, and it takes a lot of time. Hopefully soon! Remaining at your service. Sincerely, Christopher Ultra Secure France (securitemarche.fr)
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/07/2019
Great service great product will be buying again in the near future.Website very easy to use
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/07/2019
Excellent from start to finish impressed with service x
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
very good reception and very good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Serious, patient, helpful
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/07/2019
Very Good
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2019
order well received and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
delivery on time at the drop-off point. Package in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
compliant with the order I called to make it work very good reception I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2019
Fast, secure, impeccable...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2019
The system works perfectly and, based on this experience, I plan to extend it. Email contact is quick and positive. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2019
very good site, very friendly people
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2019
Very good. I received my order quickly (48h) and installed the equipment immediately. Everything works very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very well organized site. Very clear product advice. Fast delivery. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
VERY WELL ADVISED BY THE PERSON ON THE PHONE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Fast and careful delivery. The product installed by myself gives complete satisfaction. Although wireless, it covers our entire property without interruption and with remarkable sound quality. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Very good reception and prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
Always perfect ......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Fast delivery, careful packaging, product meets my expectations. Quick installation and good alarm sound for my garden shed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very favorable review... Very high-performance material.......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Very good. Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Very good, a bit complicated material to install for a non-professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Effective and attentive customer relations. Good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Very serious site, ask them a question and the response is very quick and appropriate, big thanks to the team, delivery received on the scheduled date and in very good condition
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