English 
V
Rating: 5 out of 5
Well set out and clear in all respects.
Customer reviews of Ultra Secure (ultrasecuredirect.com)
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
Summary of reviews
Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
All reviews
V
Rating: 4 out of 5
Good service ordered online delivered a few days later
V
Rating: 4 out of 5
Excellent DVR and easy to set up although would have been appreciated if the listing explained the hard drive needed fitting. but not a problem. instructions needed to be in bigger print as found it difficult to read. but overall a good product and value for money.
V
Rating: 5 out of 5
Brilliant with very quick delivery
V
Rating: 5 out of 5
As described. Perfect. Speedy delivery. Would like to think the LED's will last for many years.
V
Rating: 4 out of 5
Very good, found products to be of good quality
V
Rating: 5 out of 5
Excellent - easy to follow!
V
Rating: 4 out of 5
5 star customer service
3 star equipment (works great, looks cheap)
3 star equipment (works great, looks cheap)
V
Rating: 5 out of 5
Excellent service.
V
Rating: 5 out of 5
I HAD TO RETURN AN ITEM AND ORDER A REPLACEMENT. ALL WAS PERFECT
V
Rating: 5 out of 5
As described..removable parking bollard, good delivery...easily fitted.
V
Rating: 4 out of 5
All goods supplied correctly, on time and well packed , so no damage
V
Rating: 3 out of 5
Alarm won't ring my phone
Response from Ultra Secure (ultrasecuredirect.com)
Dear Mr Oliver
We are sorry you have experienced some issues with getting the phone calls working, this could be a few things including a SIM Card issue (have you activated the roaming sim card on the suppliers web site please), it could be the Phone Calls need turning ON (#8#), or SMS (#9#), have you tried programmed the telephone numbers using the Country Code (UK 0044, then dropping the (0). We assume you have a mobile phone signal in the location of the Alarm. Have you left the alarm for 30 seconds or more to see if it calls you, you can turn the Siren OFF (#7#) whilst doing this if you have it turned ON. If these do not help, please contact our technical staff by telephone or email who will get you going, their number is 01604 589414, option 1 or email [email protected]. Rest assured we will get you going, we have sold thousands of these Alarms in the UK & Europe. I hope this helps
We are sorry you have experienced some issues with getting the phone calls working, this could be a few things including a SIM Card issue (have you activated the roaming sim card on the suppliers web site please), it could be the Phone Calls need turning ON (#8#), or SMS (#9#), have you tried programmed the telephone numbers using the Country Code (UK 0044, then dropping the (0). We assume you have a mobile phone signal in the location of the Alarm. Have you left the alarm for 30 seconds or more to see if it calls you, you can turn the Siren OFF (#7#) whilst doing this if you have it turned ON. If these do not help, please contact our technical staff by telephone or email who will get you going, their number is 01604 589414, option 1 or email [email protected]. Rest assured we will get you going, we have sold thousands of these Alarms in the UK & Europe. I hope this helps
V
Rating: 5 out of 5
As described good quality and came quickly.
V
Rating: 5 out of 5
Very professional
Excellent service
Excellent service
V
Rating: 5 out of 5
The website was easy to navigate. The order arrived promptly.
V
Rating: 5 out of 5
Very efficient
V
Rating: 5 out of 5
Excellent customer service
V
Rating: 5 out of 5
Service was excellent. Product was delivered quickly with easy to follow setting up instructions.
V
Rating: 5 out of 5
5 start, good communication, after sales
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
Ordered a replacement remote for my alarm, item was delivered very quickly
V
Rating: 4 out of 5
Easy to set up. Only been using theme for 1day to now.
V
Rating: 5 out of 5
I ordered my parking post on a Thursday and even though it was a bank holiday on both the Friday and Monday, it still arrived by DPD on Tuesday afternoon. Excellent service, good quality product. Thank you
V
Rating: 5 out of 5
very pleased indeed! what a nice piece of security equipment this is & very neat I set it up in an hour and that includes the positioning of the PIR unit and door sensor and the keyfobs.. logging them was a breeze with the main computer host. and the set up with the phone alarm was brilliant! I can see if the alarm has went off from my mobile phone RECOMMENDED!!
V
Rating: 5 out of 5
Good quality and fast service thank you
V
Rating: 5 out of 5
Excellent
V
Rating: 4 out of 5
Good, easy transaction and quick delivery.
V
Rating: 4 out of 5
Very prompt ordering and delivery process
V
Rating: 5 out of 5
Easy ordering and superfast delivery. Perfect!
V
Rating: 5 out of 5
Very user friendly
V
Rating: 5 out of 5
Excellent service
V
Rating: 5 out of 5
Excellent service can't fault
V
Rating: 5 out of 5
Prior to ordering the product I reviewed on the website I sent an email to Ultrasecuredirect outlining my requirement, they responded by phoning me to discus and recommended the product I subsequently purchased. It arrived as specified and was easy to install. One of the mobiles I ordered had a fault I phoned Ultrasecure and within 24 hours they had sent a replacement. Impressed!!!
V
Rating: 5 out of 5
very good thank you
V
Rating: 5 out of 5
Excellent, ordered and arrived next day!
V
Rating: 5 out of 5
Very professional will use again many thanks
V
Rating: 5 out of 5
This is a very easy to use website with plenty of pictures so you can see what you are buying. My interest was parking posts so it was useful to see pictures and descriptions of all the different types on offer. I have used this website before and found this company very reliable which is why I am back again. My products arrived when expected and very well packaged. I highly recommend this company. Thank you. Pam
V
Rating: 5 out of 5
Very happy with service
V
Rating: 5 out of 5
Excellent service security post is exactly as described very quick postage if i need anything else i wouldnt hesitate ordering from them again.