Customer reviews of Ultra Secure (ultrasecuredirect.com)

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Verified Buyer

Rating: 5 out of 5

Published on 19/08/2017 à 14h58 following a purchase from 11/08/2017

FIRST CLASS SERVICE AND 1ST CLASS EQUIPMENT

V

Verified Buyer

Rating: 5 out of 5

Published on 19/08/2017 à 12h09 following a purchase from 04/08/2017

excellent service

V

Verified Buyer

Rating: 5 out of 5

Published on 17/08/2017 à 13h39 following a purchase from 09/08/2017

Great company making excellent product

V

Verified Buyer

Rating: 5 out of 5

Published on 17/08/2017 à 09h53 following a purchase from 07/08/2017

Very good product with excellent speedy service

V

Verified Buyer

Rating: 5 out of 5

Published on 16/08/2017 à 21h06 following a purchase from 07/08/2017

It was an easy to understand website and fairly self explanetary and user friendly. No complaints whatsoever.

V

Verified Buyer

Rating: 5 out of 5

Published on 16/08/2017 à 13h12 following a purchase from 08/08/2017

speedy delivery

V

Verified Buyer

Rating: 5 out of 5

Published on 16/08/2017 à 13h01 following a purchase from 06/08/2017

Very good, great service. I would recommend

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 19h06 following a purchase from 05/08/2017

Dispatched very quickly.I went back with a query which was answered quickly

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 17h26 following a purchase from 07/08/2017

Happy with the product and when I called them with a querie, would recommend this company.

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 14h38 following a purchase from 04/08/2017

Ordered 2 telescopic posts, arrived 2 days later. Well packaged and look well made, not installed yet but I think they will look the business.

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 14h02 following a purchase from 05/08/2017

Good kit, as described and it arrived on time. All good

V

Verified Buyer

Rating: 5 out of 5

Published on 15/08/2017 à 13h33 following a purchase from 05/08/2017

Excellent product and speedy delivery

V

Verified Buyer

Rating: 4 out of 5

Published on 13/08/2017 à 19h41 following a purchase from 03/08/2017

lots of info, however i did email with a query on item delivered but had no reply. Product arrived quickly.

Response from Ultra Secure (ultrasecuredirect.com) Published on 14/08/2017

Hi Beverley
Thank you for taking time with the review, since reading you comment about the question we have found your email in the Spam box for some unknown reason, this has now been answered, we look forward to hearing back from you on this questions
Regards
Mark

V

Verified Buyer

Rating: 5 out of 5

Published on 12/08/2017 à 21h55 following a purchase from 24/07/2017

Great to deal with and very knowledgeable technical support

V

Verified Buyer

Rating: 5 out of 5

Published on 12/08/2017 à 15h40 following a purchase from 03/08/2017

Exc.ellent customer service and speedy delivery. Clear instructions given to set up the additional sensor. Very pleased, thank you

V

Verified Buyer

Rating: 5 out of 5

Published on 12/08/2017 à 14h38 following a purchase from 03/08/2017

Awesome little alarm and great comms

V

Verified Buyer

Rating: 3 out of 5

Published on 10/08/2017 à 19h51 following a purchase from 02/08/2017

Very good. However the currier let them down, 4 time slots given and never turned up, rang and complained and the goods were delivered next morning.

Response from Ultra Secure (ultrasecuredirect.com) Published on 11/08/2017

Dear Customer
Thank you for the review, sorry for the problems with the delivery. We have made enquires with UK Mail who were the courier, and it appears they had a Vehicle Breakdown on this particular day which obviously created all types of problems. We do use two couriers plus the Royal Mail for our deliveries allowing us to compare the services our customers get, and although all three are very good for most deliveries, they do all have occasional problems which is unfortunately out of our hands, and no one service is any better than the other to be honest.
I hope this will not stop you using Ultra Secure in the future.
Regards
Mick

V

Verified Buyer

Rating: 5 out of 5

Published on 10/08/2017 à 13h06 following a purchase from 31/07/2017

Very good delivery service

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 16h19 following a purchase from 22/07/2017

Frist Class..!

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 14h08 following a purchase from 31/07/2017

All good, quick and easy order, quick response to follow up questions

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 14h02 following a purchase from 01/08/2017

VERY GOOD WEBSITE, GOODS COME WELL PACKED. THEY GET 100% FROM ME. VERY PLEASED.

V

Verified Buyer

Rating: 5 out of 5

Published on 09/08/2017 à 13h55 following a purchase from 30/07/2017

Although the product I ordered didn't suit my requirements, UltraSecure tech support were excellent in advising me to return the product for a credit

V

Verified Buyer

Rating: 5 out of 5

Published on 08/08/2017 à 21h13 following a purchase from 29/07/2017

Very good service.

V

Verified Buyer

Rating: 4 out of 5

Published on 08/08/2017 à 18h29 following a purchase from 30/07/2017

Items all arrived quickly. The wireless alarm system appears to operate okay but the wireless keypad and the key fob do not always operate first time and require numerous attempts to either arm or disarm the system. I knew beforehand that this may occur.

V

Verified Buyer

Rating: 4 out of 5

Published on 07/08/2017 à 22h56 following a purchase from 27/07/2017

found what I was looking for quickly

V

Verified Buyer

Rating: 5 out of 5

Published on 07/08/2017 à 11h38 following a purchase from 28/07/2017

Delivered on time as described..

V

Verified Buyer

Rating: 5 out of 5

Published on 05/08/2017 à 14h47 following a purchase from 27/07/2017

Fast delivery and system arrived preprogrammed so all i had to do was insert Batterys and attach sensors to my garage .saving me a whole lot of time

V

Verified Buyer

Rating: 5 out of 5

Published on 04/08/2017 à 14h00 following a purchase from 24/07/2017

Good service good product very pleased with zed lock would recommend it to anyone requiring his type of security.

V

Verified Buyer

Rating: 5 out of 5

Published on 04/08/2017 à 13h41 following a purchase from 27/07/2017

excellent

V

Verified Buyer

Rating: 5 out of 5

Published on 03/08/2017 à 19h15 following a purchase from 14/07/2017

top !

V

Verified Buyer

Rating: 5 out of 5

Published on 03/08/2017 à 18h19 following a purchase from 26/07/2017

Excellent service. Goods were with me next day. It's in place and working well. Thank you.

V

Verified Buyer

Rating: 5 out of 5

Published on 03/08/2017 à 13h19 following a purchase from 26/07/2017

Very good service and delivery.

V

Verified Buyer

Rating: 5 out of 5

Published on 02/08/2017 à 20h42 following a purchase from 25/07/2017

Order arrived the next day. Items exactly as described. Thank you.

V

Verified Buyer

Rating: 3 out of 5

Published on 02/08/2017 à 18h00 following a purchase from 23/07/2017

Alarm is fantastic and works great. Bracket was extremely flimsy and not fit for purpose.

V

Verified Buyer

Rating: 3 out of 5

Published on 02/08/2017 à 17h37 following a purchase from 21/07/2017

Not used the item itself as of yet, so cannot say how that compares, but the delivery was fairly good and as expected, but the delivery man was not very talkative but not a problem with the seller at all.

V

Verified Buyer

Rating: 4 out of 5

Published on 01/08/2017 à 00h16 following a purchase from 20/07/2017

Reasonably easy to follow.

V

Verified Buyer

Rating: 4 out of 5

Published on 30/07/2017 à 13h41 following a purchase from 22/07/2017

Well received.Cannot understand why normal snail pace postage costs so much!!

V

Verified Buyer

Rating: 5 out of 5

Published on 30/07/2017 à 10h39 following a purchase from 20/07/2017

what I ordered delivered quickly at a good price

V

Verified Buyer

Rating: 4 out of 5

Published on 29/07/2017 à 14h34 following a purchase from 19/07/2017

all good

V

Verified Buyer

Rating: 5 out of 5

Published on 28/07/2017 à 22h47 following a purchase from 19/07/2017

Excellent speedy service