Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 905 published reviews
5 9 239 85% 4 1 343 12% 3 240 2% 2 37 0% 1 46 0%

Summary of reviews

Ultra Secure consistently delivers promptly and reliably, with fast shipping and on-time or early delivery across multiple mentions. The product quality and ease of installation are highlighted by clear instructions, straightforward setup, and well-functioning devices such as intercoms and alarms that work effectively right away. Customer service is repeatedly praised for responsiveness, politeness, and helpful problem resolution, including prompt follow-ups and attentive assistance when issues arise. Teams are described as professional and knowledgeable, providing accurate advice and ensuring orders meet stated needs and specifications.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2022
Competent and available team
Fast delivery
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2022
Hello, product compliant with the description, no problems noted to date.
The solar panel is well positioned in the sun for charging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
Received on time as indicated on the site,
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2022
RATHER SATISFACTORY;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
nothing to complain about, it's clear and easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Very satisfied with my garden shed alarm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2022
super happy with the materials and the customer service, highly recommended ??
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Nothing to say - Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Perfect in every way and true to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Very good phone support after the purchase, really a plus for this company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
Fast, responsive and very good advice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Always great follow-up on orders, customer service, kindness and presence even several months after the purchase, I recommend ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
All explanations given, everything works perfectly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/09/2022
Easy to find the camera I need, but impossible to pay! The payment system does not work. I had to send the money by bank transfer. Also, their email is not configured correctly, so communication with customer service is not very easy. I cannot recommend them.
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer, I am sorry that you have experienced these issues, it is generally a security issue related to the banks themselves, we have no power at this level. You can imagine, if no one could place an order, it would be very inconvenient for our business! Regarding the email address, everything is also very well configured, we receive messages every day. The end result is that you were able to pay by another means, securely, and received your order which, I hope, has brought you satisfaction. Do not hesitate if we can be of any further assistance. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
easy navigation, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
This item works very well, easy to install and I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
Nothing to complain about, everything is ok, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Nothing to say. Fast delivery, very attentive and competent staff and quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Perfect with very quick and precise responses. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
effective, responsive, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2022
good product easy to install
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2022
Very good product and therefore very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
Not installed yet as I don't have a French SIM card at the moment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2022
Material corresponds exactly to the description. The after-sales service is very responsive to answer a few questions about the installation. I will recommend for another vehicle and I recommend this site for its quality and seriousness. Thank you to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
top after-sales service, fast delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
A team that listens
Sales advice, after-sales always available
Support to evolve your installation
Always with competence and a smile
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
I am very satisfied with my purchase, the system works perfectly and my contact knew his product well
My purchase dates back to May 2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Perfect, it works very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
Perfect response.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2022
Order received on time, useful information and advice, advisors available for various requests.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Very good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2022
The product is very satisfactory and I received the necessary advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Perfect....fast delivery!! Technical information requested by phone, top-notch!! Site to recommend!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Exceptional customer service, who took the time to help me - in real time - to resolve a SIM card issue that prevented me from using my equipment. Security market, which has been working perfectly since.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Still as professional...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/08/2022
Meets my expectations but shows weaknesses from time to time. Some areas (2-3%) are not always detected.
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Response from Ultra Secure (ultrasecuredirect.com)
Dear customer, Thank you for your feedback. I will ask our customer service to contact you to see how we can improve your installation. Best regards, Christopher / securitemarche.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Order delivered on time, product well packaged. Product installed and provided complete satisfaction for about 1 month. Breakdown and return of the product with a return slip and sending a new detector. Customer service worked well and the staff on the phone were very friendly. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Very good reception, fast. Very good material and good functioning. This is what I wanted.
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