Customer reviews of Ultra Secure (ultrasecuredirect.com)

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 832 published reviews
5 9 175 85% 4 1 340 12% 3 239 2% 2 36 0% 1 42 0%

Summary of reviews

Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.

All reviews

A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2022
Very good contact, order compliant and deadline respected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
Product OK and very good service. Responsive
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Ease and speed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
TOP ...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Very good site, for information, presentation, choice, and a perfect after-sales service and very professional.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
I am satisfied with the product I ordered. Fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Entire satisfaction, staff attentive to the customer after losing the small key to change the batteries, another one was sent quickly, thank you, and to avoid losing it again, I found a place and surprise, the other key was already there. THANK YOU
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Punctuality, the product meets my expectations.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Delivery on time, no problems. We encountered a few minor issues when starting up, but the after-sales service responded quickly to our request to provide us with solutions. Currently, this equipment is working well and we are satisfied with this purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Fast and efficient service, excellent product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Quality products, top-notch staff, fast deliveries
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Fast and serious service. After-sales service is attentive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Good after-sales service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
Delivery on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Delivery was done quickly and good advice over the phone
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
PERFECT
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2022
The site is OK, the delivery is also. The doorbell works, but we can't choose the type of ringtone..
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Serious brand and close to the customer. Overall very satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
I recommend, thank you for your seriousness
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2022
SINCE THE HOSTING SITE BURNED, navigation is more complicated and the 'search' window is no longer operational, so you have to scroll through all the proposed kits to choose the one you need
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Good advice and attractive prices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Good products. Fast deliveries
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Received very quickly and top-notch customer service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
Super fast delivery and everything matches the order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
Efficient system despite the great distance between the gate and the house.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
All ok
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Fast, good product, perfect phone reception.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/12/2021
Call via SIM card (unlocked) never worked, after multiple attempts I give up, no big deal........
Translated reviews
Response from Ultra Secure (ultrasecuredirect.com)
Hello, In 9 out of 10 cases, the problem you are experiencing is related to the PIN code that has not been removed from the SIM card, as explained in the manual. All these devices are tested before being shipped, so it is very rare for the product to suffer a defect afterwards. Please feel free to contact us again if the problem did not come from there. Best regards, Christopher / securitemarche.fr
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Everything was very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
As usual, product as described and fast shipping, I recommend ) 100%
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Delivery as described
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
I called because the camera was not working, I was given instructions; Very good. no worries; however, a bit disappointed with the camera's scanning which seems really very limited, I was hoping for a wider viewing field; That said, it works perfectly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very good. Nothing to say.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Exactly what I expected and good advice
Translated reviews
We use cookies for audience measurement and improving user experience.