Ultra Secure is consistently praised for reliable service, fast and efficient delivery, and responsive customer support. Customers highlight clear product information, helpful pre-purchase advice, and thorough after-sales assistance, with quick access to manuals and helpful technicians during installation. The store earns praise for dependable order tracking, punctual deliveries, and products that meet or exceed expectations, including easy setup and strong performance in real-world use. Overall, customers repeatedly note professional staff, detailed guidance, and timely shipping as core strengths.
All reviews
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2021
Total newbie to ordering from here, but the process is simple and stress free. The items i ordered were in stock and sent with a sensible delivery firm that came with the parcel extremely quickly. The items i ordered were exactly as described and perfect for the role i wanted them for. Over all a high quality firm offering amazing value for money with brilliant postage
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2021
Excellent service good website
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Good presentation of the products. Deadline met.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/01/2021
I wanted some 4G cameras for my workshop, called for some advice, by the time I had finished I had every question answered and product selected. Order arrived quick, good after sales support too.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2021
Rapid delivery, great product range,, easy to find exactly what I needed on the Web site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Excellent advice by phone for choosing detectors and alarms. Fast delivery and quality material at a competitive price! Top site!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2021
Brilliantly sorted our inefficiency in reading the instructions
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
Very good, small billing issue quickly resolved
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/01/2021
The device arrived on time. Is as advertised. Working well. Solved our problem.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/02/2021
Clear well organized website, reliable products, easy to use, always prompt delivery. Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Very satisfied with the responsiveness of Sécurité Marché who quickly called me back to help me resolve a problem. I will not hesitate to recommend Sécurité Marché to my acquaintances. Amelin DAVID
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/01/2021
Speedy delivery, well packaged and comprehensive instructions. Exactly what I wanted.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/01/2021
good product received promptly
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/02/2021
Really good service, parcel delivered next day, much to my surprise. Product excellent. Highly recommended.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
Several orders placed with this seller and always satisfied with the products, the service before and after sale. Serious company that can be trusted.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2020
Areas for improvement: - bracelet too short for some wrists. - Inability to program a landline number (useful sometimes)
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Response from Ultra Secure (ultrasecuredirect.com)
Hello, Sorry for the disappointments felt. After verification, this bracelet should have sufficient margin, perhaps you received a bracelet that is missing some holes? Please send us photos so we can compare and make the exchange if necessary. Regarding the landline number in the first position, you can indeed put a landline number. However, it is important to know that this is the administrator number, the one that can act on the configuration via SMS, which requires a reset on the day you need to modify the configuration. Remaining at your service. Best regards, Christopher Ultra Secure France (securitemarche.fr)
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 29/01/2021
This item was as described, at a very reasonable price, delivery was quick and it has brought peace of mind
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Reliable material delivered on time, nothing to complain about.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/01/2021
Easy to find what I wanted and their willingness to help, even on the phone was a big plus.
Response from Ultra Secure (ultrasecuredirect.com)
Thank you for taking time out to do the review, we do appreciate it
Regards
Mark
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/01/2021
Very good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
A consultant on the phone provided us with very useful information with a lot of listening regarding our request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
18:20 very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Easy to install material, everything works very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2020
Very well received central unit. Easy to install but 2 negative points: plastic envelope (aluminum would be a big plus) that scratches too easily; quite petty not to have a timer of 10 to 30 seconds for remote opening, very very unfortunate....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2020
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Great material and good explanations. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
The delivery of my order (Reolink camera + solar panel) was very fast and the product very well packaged. Serious site and competent seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Very good service
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Product received on time. Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Purchased material corresponding to the request, effective advice, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Top product and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Quick and good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Fast shipping. Good quality
Great customer service
Reachable by phone
That's becoming rare these days.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Salesperson up to the task and fast delivery!
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