Orders from UNAMITEA are consistently received quickly and conform precisely to what was expected, with many noting the fast shipping and careful packaging that includes thoughtful touches like free samples. The quality of the teas is frequently highlighted, with customers expressing satisfaction over a wide variety of options including organic selections and specific favorites such as flower foam and Morning Sun green tea. The customer service is described as professional and responsive, with instances where replacements for damaged items were sent promptly.
All reviews
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Estelle B.
Rating: 3 out of 5
following a purchase from 14/05/2022
Fast delivery, with two samples that were very good (the sample of "Black Silk" tea from Thailand was delicious) and a nice message.
But the description of some teas should be reviewed, and I was very disappointed by the quality/price ratio of some products, especially the Darjeeling.
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isabelle Z.
Rating: 5 out of 5
following a purchase from 19/05/2022
Very good site. It is easy to find and there is a huge choice. The products are well described... all that's missing is the smell...
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carles V.
Rating: 5 out of 5
following a purchase from 16/05/2022
Very good, as usual.
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Christine D.
Rating: 5 out of 5
following a purchase from 10/05/2022
Living more than 30 minutes from Lille, I took the delivery option. I order the teas I already know, and choose 1 or 2 that I discover (very precise description). Well-designed site (very wide choice) and very quick delivery (next day!). I really recommend it, even if from time to time it's interesting to go directly to the store.
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gregory L.
Rating: 5 out of 5
following a purchase from 18/05/2022
Order prepared and delivered very quickly. The loyalty program is top-notch (we received a pretty metal box as a gift) and the teas are excellent. Including a green songluo from 2020 which, despite being 2 years old, is beautifully preserved.
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Paul M.
Rating: 5 out of 5
following a purchase from 15/05/2022
Easy ordering and fast delivery
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Laurence C.
Rating: 5 out of 5
following a purchase from 15/05/2022
Very good in every way, as usual.
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xavier H.
Rating: 5 out of 5
following a purchase from 16/05/2022
Very easy
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Marie D.
Rating: 3 out of 5
following a purchase from 15/05/2022
Navigation is not very fluid, and the description of the tea in the mouth is often too succinct.
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isabelle P.
Rating: 5 out of 5
following a purchase from 17/05/2022
Easy to navigate.
Order processed quickly and accurately
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francoise V.
Rating: 5 out of 5
following a purchase from 14/05/2022
Very good teas
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Eric R.
Rating: 5 out of 5
following a purchase from 18/05/2022
Excellent service and high-quality products.
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Sabine B.
Rating: 5 out of 5
following a purchase from 16/05/2022
Top service, really. Fast delivery, great packaging and a personalized handwritten note.
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Martine B.
Rating: 5 out of 5
following a purchase from 19/05/2022
this new site is very well designed and now it's easy to pay!
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Aurore M.
Rating: 5 out of 5
following a purchase from 16/05/2022
Quality products, excellent customer service and fast delivery. Don't change a thing!
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Gert B.
Rating: 5 out of 5
following a purchase from 01/05/2022
happy with the service and the quality
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CATHERINE D.
Rating: 5 out of 5
following a purchase from 04/05/2022
Order processed very quickly and delivery too. It's great to receive samples to get to know your products.
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NATHALIE D.
Rating: 4 out of 5
following a purchase from 05/05/2022
The site isn't quite up to scratch yet. I had to contact the store to validate my entire order, but it was processed and dispatched very quickly.
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Pamela G.
Rating: 5 out of 5
following a purchase from 03/05/2022
perfect
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Dominique L.
Rating: 5 out of 5
following a purchase from 06/05/2022
Perfect
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VINCENT L.
Rating: 5 out of 5
following a purchase from 27/04/2022
Excellent service for quality products
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Göetz G.
Rating: 5 out of 5
following a purchase from 27/04/2022
Perfect
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Pierre-jean H.
Rating: 5 out of 5
following a purchase from 28/04/2022
A top team, very careful and fast delivery. The quality of the tea is perfect every morning.
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Toon V.
Rating: 5 out of 5
following a purchase from 01/05/2022
Perfect.
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Frederic D.
Rating: 5 out of 5
following a purchase from 01/05/2022
Excellent site: quality products, professional packaging and fast delivery...a reference.
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Pascale V.
Rating: 5 out of 5
following a purchase from 28/04/2022
I was impressed by the speed of the order. The parcel was impeccable.
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Veronique V.
Rating: 5 out of 5
following a purchase from 15/04/2022
Clear site Correct price and the quality of your teas is without Pareil Fast and nickel delivery Even A small gift Thank you very much
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Renaud J.
Rating: 5 out of 5
following a purchase from 16/04/2022
Excellent choice of teas.
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Clémence R.
Rating: 5 out of 5
following a purchase from 18/04/2022
Fast delivery and neat parcel. Responsive and friendly customer service. I would recommend and use your services again without hesitation!
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 22/04/2022
impeccable service and this time ultra fast; ordered on Friday, received on Saturday, always well packaged, with a few samples and the little card. Perfect!
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Pierre G.
Rating: 5 out of 5
following a purchase from 14/04/2022
Great selection and super-fast home delivery (D+1).
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patrick G.
Rating: 4 out of 5
following a purchase from 08/04/2022
Xxxx
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BRICE D.
Rating: 3 out of 5
following a purchase from 04/04/2022
We still need to solve the problem of historical data. Also, not all organic teas are available in the Organic selection.
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Aude A.
Rating: 5 out of 5
following a purchase from 05/04/2022
Top-notch, fast delivery and quality products. I recommend them with my eyes closed!
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Karine F.
Rating: 5 out of 5
following a purchase from 11/04/2022
good information, great kindness
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Lydia F.
Rating: 5 out of 5
following a purchase from 09/04/2022
Everything is perfect, including the charming note
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Claire B.
Rating: 5 out of 5
following a purchase from 10/04/2022
Excellent teas, delivered to your door in the shortest possible time and under the best possible conditions.
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Hervé N.
Rating: 5 out of 5
following a purchase from 09/04/2022
Thanks to the Unami team. Impeccable delivery. Very short delivery time. I am very satisfied. Well done. To be recommended.
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Roger F.
Rating: 5 out of 5
following a purchase from 10/04/2022
Fast and accurate delivery, always well packaged and samples for tasting. Thank you very much
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Didier S.
Rating: 2 out of 5
following a purchase from 08/04/2022
There's no way to find the product by name.
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Response from UNAMITEA
Hello, we've changed our website to serve you better. We're sorry if you didn't find the search bar symbolized by a magnifying glass on the top right-hand corner of the home page. This function allows you to search for a specific product name, e.g. "Long Jing", as well as a keyword, "ginger", all products containing ginger will be displayed. We hope your next search will be a success. Kind regards UNAMI Customer Service
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