9.6/10
★★★★★
based on 570 reviews published

Latest customer reviews

5 /5
★★★★★

Fast delivery, simple and effective packaging

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Acheteur Vérifié
purchased on 02/01/2020
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Answer from Ursul
Thank you for your positive feedback! We are delighted to know that you appreciated our delivery service and our packaging. We do our utmost to satisfy our customers and your comments are very valuable to us. See you soon on Ursul!
5 /5
★★★★★

Wonderful product. Quality service. Serious website.

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Acheteur Vérifié
purchased on 01/01/2020
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Answer from Ursul
Good evening, thank you very much for your positive feedback on our Ursul site. We are delighted to know that you are satisfied with our product and our quality service. We hope to see you soon on our site for new orders. Thank you again for your confidence. Sincerely, The Ursul team.
5 /5
★★★★★

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Acheteur Vérifié
purchased on 30/12/2019
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5 /5
★★★★★

Fast and correct delivery. Problem-free replacement.

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Jan D.
purchased on 30/12/2019
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Answer from Ursul
Thank you very much for your positive review of our Ursul website! We are delighted to hear that you had a satisfactory experience in terms of the speed and quality of our shipping service. We are also pleased to see that the replacement went smoothly. We hope to see you on our site again soon!
5 /5
★★★★★

A good experience ordering from Ursul. Delivery on time, product conforms to specifications and is well packaged.

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Jimmy M.
purchased on 30/12/2019
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Answer from Ursul
Thank you very much for your positive feedback on our site, Jimmy. We are delighted to have provided you with a good ordering experience with a timely delivery and a compliant product. We hope to see you soon on Ursul for future purchases in all serenity. Thank you again for your confidence and your recommendation.
5 /5
★★★★★

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Guillaume G.
purchased on 28/12/2019
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Answer from Ursul
Hello Guillaume, thank you very much for your review of our Ursul website. We are delighted that you enjoyed your experience with us and hope to see you again soon!
5 /5
★★★★★

Customer service available and quality, who knows perfectly the products.

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Lucie B.
purchased on 26/12/2019
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Answer from Ursul
Thank you very much for your positive feedback, Lucie! We're delighted that our customer service and delivery lived up to your expectations. Please don't hesitate to contact us if you need any help or advice about our products. We're here for you!
5 /5
★★★★★

Great product, not disappointed, no problem exchanging sizes, very attentive seller, perfect for an original gift.

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Stéphane S.
purchased on 24/12/2019
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Answer from Ursul
Thank you Stéphane for your positive review on our Ursul website! We are delighted that you liked our product and that our customer service met your expectations. Have a nice day!
5 /5
★★★★★

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Eric A.
purchased on 24/12/2019
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5 /5
★★★★★

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Acheteur Vérifié
purchased on 24/12/2019
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5 /5
★★★★★

Excellent customer service responsiveness and understanding

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Acheteur Vérifié
purchased on 28/11/2019
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Answer from Ursul
Thank you very much for your positive feedback! We're delighted to have been able to provide you with quality customer service and meet your expectations. Your satisfaction is our priority and we look forward to seeing you soon on our site. See you soon! The Ursul team.
5 /5
★★★★★

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Carine B.
purchased on 02/11/2019
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5 /5
★★★★★

This is not my first purchase.the U-Turn bracelet is always so beautiful, minimalist and elegant.this time for my best friend! thank you Ursul!

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Alexandre B.
purchased on 26/10/2019
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Answer from Ursul
Thank you very much for your loyalty and for your positive feedback on our U-Turn bracelet. We are delighted that your friend also appreciates our product. Do not hesitate to come back to us for other purchases, we would be happy to satisfy you again. Thank you for choosing Ursul!
5 /5
★★★★★

The bracelet is top notch and looks really good. I've been showering with it every day for the past 2 months and it hasn't budged.Customer service is also top-notch: the bracelet I sent them wasn't the right size, so they sent me a new one in a larger size without me even having to ask.They're also very responsive, at all hours (reply on Friday evening after 9pm!! )In short, I'd recommend it 100%, both for the quality of the product and the efficiency of the customer service!

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Acheteur Vérifié
purchased on 20/10/2019
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Answer from Ursul
Thank you very much for your positive comment, we are happy that you are satisfied with your bracelet and our customer service. We make it a point of honor to offer quality products and impeccable service to our customers. Thank you for your recommendation and see you soon on our site!
2 /5
★★☆☆☆

Beautiful bracelet but the fastening system doesn't hold, it's already fallen off 2 times... disappointed for the price.

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Froelich F.
purchased on 07/10/2019
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Answer from Ursul
Hello Froelich, I'm sorry your bracelet doesn't fit properly. We always strive for the highest quality in our products and I sincerely apologize if your experience was less than perfect. We will contact you to find out what went wrong and put things right."
5 /5
★★★★★

Nothing to say! Quality product, fast service

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Philippe D.
purchased on 06/10/2019
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Answer from Ursul
Thank you very much for your positive review of our site! We're glad you appreciated the quality of our products and the speed of our service. We hope to see you soon on Ursul!
5 /5
★★★★★

Fast delivery and a superb bracelet. Nothing to say except that I recommend Thank you.

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Sebastien S.
purchased on 18/09/2019
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Answer from Ursul
Thank you very much for your positive feedback! We are delighted that you are satisfied with our service and your bracelet. We hope to see you soon on our site.
5 /5
★★★★★

Alix and Gaëtan are very attentive, ultra-personalized order processing, at the top of their game.

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Acheteur Vérifié
purchased on 16/09/2019
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Answer from Ursul
Thank you very much for your positive feedback. We are happy to hear that you were fully satisfied with our service and products. It was a pleasure to serve you and we look forward to seeing you soon at Ursul.
5 /5
★★★★★

Pros who listen to customers and top products: to be recommended!

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Acheteur Vérifié
purchased on 15/09/2019
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Answer from Ursul
Thank you very much for your positive feedback about our company, it's always a pleasure to know that our customers are satisfied with our products and services. We are delighted to have been able to meet your expectations and hope to continue satisfying you in the future. Thank you for your trust and recommendation!"
5 /5
★★★★★

Package arrived on time. Product in perfect condition.

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Charlotte F.
purchased on 12/09/2019
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Answer from Ursul
Hello Charlotte, thank you for this positive review on our Ursul website! We are delighted that your parcel arrived on time and that the product is in perfect condition. We do everything we can to offer our customers fast delivery and quality products. Thank you for your confidence and see you soon on Ursul.
4 /5
★★★★☆

Very beautiful signet ring man! Very nice reception by mail . And fast delivery . Thank you very much

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Virginie
purchased on 09/09/2019
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Answer from Ursul
Thank you for your positive comment on our Ursul website! We are delighted that you liked our men's signet ring and that you appreciated our customer service and fast delivery. We look forward to seeing you again on our site for other purchases!
5 /5
★★★★★

2 small suggestions on the site: - have the possibility of requesting gift wrapping - have the possibility of delivery in a relai colis or at a retailer's.

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Marco D.
purchased on 29/08/2019
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Answer from Ursul
Thank you very much for your trust and your positive feedback, Marco! We are delighted that you are satisfied with your purchase on our Ursul site. We've taken your suggestions on board and will try to implement them in the near future. In the meantime, please do not hesitate to contact us should you have any further queries or comments. Have a nice day!
5 /5
★★★★★

Very good and responsive service, the size change request was taken into account before the order was sent.

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Zexiang M.
purchased on 29/08/2019
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Answer from Ursul
Thank you for your positive feedback on our customer service and responsiveness. We are delighted that your size change request was processed before your order was shipped. We do our utmost to satisfy our customers. Please do not hesitate to come back to us if you need any help or advice. Thank you for your confidence and see you soon on Ursul!
5 /5
★★★★★

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Borhis F.
purchased on 22/08/2019
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5 /5
★★★★★

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Poisson P.
purchased on 11/08/2019
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Answer from Ursul
Thank you for your positive review of our Ursul website! We are delighted that you appreciate our service. Please do not hesitate to contact us should you require any further assistance or information. Have a nice day!
5 /5
★★★★★

Beautiful jewelry and really fast delivery!

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Philippe G.
purchased on 31/07/2019
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Answer from Ursul
Thank you for your positive feedback on our Ursul site. We are pleased to know that you appreciated our service and the speed of our delivery. Your satisfaction is our priority, do not hesitate to come back to us for any future order. We thank you for your confidence.
5 /5
★★★★★

Classy, out-of-the-ordinary productsbeautiful materials, perfect finishingsiminimalist, modern design Nice address

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Acheteur Vérifié
purchased on 30/07/2019
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Answer from Ursul
We're delighted that you've enjoyed our products and high-end finishes. Our goal is to offer quality, elegant products that stand out from the crowd. Thank you for your positive review and please do not hesitate to come back to us if you need anything. Have a nice day!
4 /5
★★★★☆

Bracelet ordered in the same size! I received one 2cm shorter.

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Claude M.
purchased on 19/07/2019
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Answer from Ursul
Hello Claude, thank you for your review of our Ursul website. We are sorry that you received bracelets of different sizes. Please do not hesitate to contact us so that we can resolve this problem and send you bracelets of the same length that you ordered. Best regards.
5 /5
★★★★★

Very fast delivery (the day after the order). I bought two bracelets, the first, the URAEUS model, is superb, but the second, the U-DOUBLE 7 model, doesn't match the photo on the site, it's bland, uninteresting, the rose gold and silver don't enhance this piece of jewelry, which is a pity because I'll never wear it.

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Capezzone R.
purchased on 11/07/2019
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Answer from Ursul
Hello,

Thank you for your feedback. We are delighted that the delivery was quick and that you are satisfied with the URAEUS model. However, we are sorry that you did not like the U-DOUBLE 7 model. We take note of your comment and will do our best to highlight our products on our site in the future. We hope that you will find other jewels in our collection that suit you better.

Yours faithfully

The Ursul team.
5 /5
★★★★★

Superb bracelets for men! Quality and design. Perfect for all occasions. Beautiful work!

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Vincent B.
purchased on 27/06/2019
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Answer from Ursul
Thank you very much for your positive review of our Ursul site, Vincent! We're delighted that you like our men's bracelets and appreciate their quality and design. We hope to see you soon in our online store!
5 /5
★★★★★

Beautiful products with original design. Good quality and good customer service

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Acheteur Vérifié
purchased on 23/06/2019
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Answer from Ursul
Thank you for your positive feedback on our products and customer service, we are delighted to know that you have appreciated our original design and the quality of our products. We'll always be there to offer you the best possible service. Thank you for your confidence and see you soon on our site!
4 /5
★★★★☆

Nice product, fast delivery. Too bad you have to pay for delivery pourbla belgique

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Acheteur Vérifié
purchased on 21/06/2019
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Answer from Ursul
Thank you for your review, we are delighted that you are happy with your product and our fast delivery service. We take note of your remark concerning the delivery in Belgium and we will do our best to improve this in the future. Thank you again for your trust and loyalty to our brand. See you soon at Ursul!
5 /5
★★★★★

I phoned for more information and Gaetan is very available and absolutely charming, I think this is a trademark of Ursul, quality, follow-up, seriousness ... Totally satisfied

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Élisabeth
purchased on 14/06/2019
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Answer from Ursul
Thank you very much for your positive comment, Élisabeth! We're delighted that your experience with our customer service was a pleasant one. We make it a point of honor to offer our customers quality service and total availability to meet their needs. Your satisfaction is our greatest reward!
5 /5
★★★★★

Beautiful signet ring matching the images on the site in every way. Fast and careful delivery

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Acheteur Vérifié
purchased on 08/06/2019
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Answer from Ursul
Thank you for your positive feedback! We're delighted that the signet ring met your expectations and that delivery was quick and careful. See you soon on our site!
5 /5
★★★★★

Very beautiful jewelry, I am completely satisfied (a gift package would have been the icing on the cake).

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Acheteur Vérifié
purchased on 08/06/2019
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Answer from Ursul
Thank you very much for your positive feedback on our site, Ursul! We are delighted that you like our jewelry. We've taken on board your suggestion about gift wrapping and hope to be able to offer you this service in the future. We look forward to seeing you again on our site!
5 /5
★★★★★

Excellent product quality, original design, fast delivery

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Anne B.
purchased on 06/06/2019
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Answer from Ursul
Thank you for your positive review of Ursul. We are delighted to know that you appreciate our quality products and unique design. Customer satisfaction is our top priority and we're glad to see that you also appreciated our fast delivery service. We look forward to seeing you again soon on our site. Thank you again for your trust and loyalty!
5 /5
★★★★★

Fast, secure ordering, equally fast delivery and the product is exactly what you expected.

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Acheteur Vérifié
purchased on 30/05/2019
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Answer from Ursul
Thank you for your positive feedback! We are delighted that your order went well and that the product met your expectations. We hope to see you soon on our site. We hope to see you soon!
5 /5
★★★★★

Beautiful bracelet - well finished. Too bad the box isn't metal for an even classier look!

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Marjolaine D.
purchased on 24/05/2019
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Answer from Ursul
Thank you very much Marjolaine for your positive review on our Ursul website! We are delighted to know that you enjoyed our beautiful bracelet and that you liked its meticulous finish. We'll take your comment about the box into account, and please don't hesitate to let us know if you have any suggestions for improving our service. We hope to see you soon on our site to discover our new collections!
5 /5
★★★★★

Order received in 2 days. Product corresponds perfectly to what was proposed on the siteI highly recommend it.

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Perrine A.
purchased on 24/05/2019
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Answer from Ursul
Thank you Perrine for your recommendation and your confidence in our Ursul site. We are delighted that our product met your expectations and that delivery was quick. Do not hesitate to come back to us if you need new items. Have a nice day!
5 /5
★★★★★

I ordered a men's bracelet on the internet, and the product was of very good quality, as shown in the photo on the site. Customer service is top notch, friendly, attentive to customers and responsive. I highly recommend them.

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Mélody
purchased on 22/05/2019
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Answer from Ursul
Thank you very much for your positive feedback on our Ursul website! We are delighted that you were satisfied with your purchase and with our customer service. We pride ourselves on offering quality products and impeccable service to our customers. We hope to see you soon on our site!